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Alan Goldberg
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Alan Goldberg | Page 4
Subaru Certified Sales Consultant
Herb Gordon Subaru
3161 Automobile Blvd
Silver Spring, MD 20904
33 Reviews
I was born in Baltimore, Maryland and grew up in Silver Spring. I attended both Montgomery Blair High School and the University of Maryland. I have been blessed to be married to my wife, for 45 years. We currently reside in Gaithersburg Md. Together, we have raised two adult children and have 5 grandchildren. I spent 31 of my 42 years in the automobile business with a large local organization. I started out as a salesman in the early 80’s and that led to a position as manager. I have been involved as a manager for over a dozen manufacturers at the retail level. I have earned many top national awards for Sales, Management and Customer Satisfaction. It is now time to slow down and return to the simpler life of a salesman. I have assisted thousands of customers just like you to make the right buying decision. I look forward to utilizing my many years of experience assisting you and making your next car purchase a memorable one.
Read moreDealership Experience
7 yrs, 11 mos
Industry Experience
41 yrs, 7 mos
Languages Spoken
English
33 Reviews
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33 Reviews of Alan Goldberg
July 15, 2019
Superb Customer Service I brought my CrossTrek into the Service Department this afternoon, having taken a very large screw into one of the rear tires. Just drove in with no I brought my CrossTrek into the Service Department this afternoon, having taken a very large screw into one of the rear tires. Just drove in with no appointment. The service folks checked the tire and installed a new one , getting me in the words of the old song, “On the Road Again”. Thanks, Mike, for getting me taken care of; much appreciated. Other companies could take a page from your playbook of excellence in customer service. I remember when I bought the CrossTrek in 2918, my first Subaru and hearing about becoming a part of the Subaru family. It seemed a bit hokey at the time, but in every single interaction with the folks at Herb Gordon, beginning with Al Goldberg and continuing today with Mike, I have in fact been treated like family. More
by Charles20912
Other Employees Tagged: Marc Dorfman, Michael Goodman , Bob Thompson
Helpful 
May 03, 2019
Great Service We travel an hour to use this service center for our Subaru. We purchased our car from this dealership and found Herb Gordon to be honest and upfront We travel an hour to use this service center for our Subaru. We purchased our car from this dealership and found Herb Gordon to be honest and upfront. Im always impressed by the service centers thorough assessment of our car and trust the service they provide. Michael Goodman was a pleasure to work with. He was able to meet our scheduling needs, explained services clearly and provided top notch customer service. I wish I lived closer to Herb Gordon, but it's worth the trek for this type of reliable service and customer care. More
by Sunnyside
Other Employees Tagged: Marc Dorfman, Michael Goodman
January 31, 2018
Great dealership experience, and a fine automobile My wife and I were looking for a car, probably the last purchase of our lives as we're "not getting any younger." And we wanted to trade in an America My wife and I were looking for a car, probably the last purchase of our lives as we're "not getting any younger." And we wanted to trade in an American vehicle with which we were disappointed. We'd started at another dealer who showed us vehicles similar to the Japanese vehicle which was on of our cars. As my wife is disabled, and will require special installations, we asked about them We were treated with what bordered on indifference. Then we thought we'd check out Herb Gordon as it was another dealer connected with our COSTCO membership. We met with Al Goldberg. As was courteous, straight forward and, especially, no hard sell. We knew pretty well what we wanted, including optionals. We went over various options, then chose a model, and went over the details, from color to, again, the optionals. For the first time in either of our lives, we got exactly what we wanted. And the vehicle could be delivered in a matter of a few weeks! When we picked the vehicle up, we chose a 10 year extended service plan that was reasonably priced. Then we debated and chose another plan that applied to lost keys, certain body work, the windshield, etc. Bryan gave us $500 off on that deal, and we could still eliminate it if she chose against it. After a few days of thinking about it, we decided we didn't need that, and in seconds the plan was eliminated. I'm very happy with the purchase, and look forward to dealing with the dealership for repairs and the like in the future. More
by Timothy P. Scanlon
Other Employees Tagged: Bryan Liddiard
