Alan Brown
Alan Brown at Five Star Chevrolet
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Alan Brown | Page 6

General Manager

Five Star Chevrolet

1735 SOUTH I-35E
Carrollton, TX 75006

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4.9
67 Reviews
4.9

67 Reviews

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67 Reviews of Alan Brown

October 03, 2020

Dealership Rating
Employee Rating

Sales staff was incredible. Yulian was kind, accommodating and very knowledgeable! This was the best car buying experience I’ve ever had. Alan and the leadership team have clearly made Sam P More

by CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Cassels , Yulian Equihua

Oct 05, 2020

Five Star Chevrolet responded

Congratulations, CB, on your new Chevrolet! Everyone at Five Star Chevrolet wants to make your driving experience exceptional. Do not hesitate to call us at 972-389-6700 any time you have questions about your vehicle. We are here to share our vehicle knowledge when you need it! Thank you for shopping with us, Michael Leatherwood, Customer Relations Manager

October 01, 2020

Dealership Rating
Employee Rating

I was met by Lloyd in the parking lot of the dealership when I stopped in to begin a new vehicle search. I wasnt even sure exactly what I wanted. He was extremely knowledgable and assisted me with every qu More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Facen, Ian Kuhn , Michael Leatherwood, Jeff Mauldin, Tino Ramos

Oct 02, 2020

Five Star Chevrolet responded

Congratulations on your new Chevrolet, Scott! The team at Five Star Chevrolet want to make this your best driving experience ever. Please stay in touch with us at 972-389-6700. We are excited to help you enjoy the ride. Thank you very much, Michael Leatherwood, Customer Relations Manager

September 28, 2020

Dealership Rating
Employee Rating

From the moment I walked into the dealership, I felt welcome and trusted the team there. Lloyd was transparent from the word go. And the dealership was beautiful! More

by P.quinlan82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Facen, Amanda Agosto, James Cassels, Joe Harrell , Michael Leatherwood, Herb Lockhart, Gabriela Vela

Sep 29, 2020

Five Star Chevrolet responded

Welcome to Five Star Chevrolet and thank you for recognizing so many staff members. We want you to remain comfortable every time you visit our dealership. It will be great to hear from you at 972-389-6700 when we can be of service again. Please let us know if you would like to revisit your vehicle's features or care schedule. Let's make this your best driving experience together. Thank you so much for your business and rating, Michael Leatherwood, Customer Relations Manager

September 25, 2020

Dealership Rating
Employee Rating

Excellent experience would definitely recommend and return to purchase again. All staff was very friendly and inviting one of my best buying experiences. Thanks again. More

by James Sawford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Cassels , Edo Osmanovic

Sep 26, 2020

Five Star Chevrolet responded

Mr. Sawford, Thank you for your recognition! To help you fully enjoy your new Chevrolet, please stay in touch with our team at 972-389-6700. We look forward to seeing you again at Five Star Chevrolet. Take Care, Michael Leatherwood, Customer Relations Manager

August 02, 2020

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Employee Rating

5⭐️ Chevrolet really does give 5⭐️ Service. I had a great salesman and his manager and the general manager all made sure I was being taken care of and happy with my service. Great to be treated like family More

by Chet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Cassels , Dexter Kellough, Michael Leatherwood, Jeff Mauldin

Aug 03, 2020

Five Star Chevrolet responded

Hello Chet! We love hearing from our satisfied customers and we hope to serve you again at Five Star Chevrolet. Thank you for recognizing so many staff members. Please let us know when we can help with future automotive concerns at 972-389-6700. We appreciate you and your comments. Take Care, Michael Leatherwood, Customer Relations Manager

July 22, 2020

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Employee Rating

Could not have asked for better service beginning to end. Everyone made sure to go out of their way to insure we were completely taken care of. More

by Bstewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bee Hernandez, Amanda Agosto , Humberto Luna

Jul 23, 2020

Five Star Chevrolet responded

Thank you for choosing the service center at Five Star Chevrolet, Bstewart! Keeping you safe and comfortable during your drive time is a necessity and we are happy to help. We look forward to answering any additional care concerns at 972-389-6700. Please stay safe and in touch. Take Care, Joe Marchbanks, Service Director

July 12, 2020

Dealership Rating
Employee Rating

Alan Brown and Yulian Equihua really made things right and made our experience great. So pleased with our new family vehicle! It has everything we want and then some! More

by annierivera2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Yulian Equihua

Jul 12, 2020

Five Star Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Five Star Chevrolet

July 11, 2020

Dealership Rating
Employee Rating

I have never financed a car. This was my first experience with this and it was very professional. The staff was caring, honest and informative. I was treated like a queen by all the people that I encountered More

by Mariescleaningplus
Recommend Dealer
Yes

Other Employees Tagged: James Cassels, Jeff Moore , Dexter Kellough, Michael Leatherwood, Karina Najera

Jul 12, 2020

Five Star Chevrolet responded

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 23, 2020

Dealership Rating
Employee Rating

Very good experience found the vehicle online went in I was out the door in less than 2 hours Alan Brown was very helpful Jason was remarkable you deliver the car to my wife as a surprise couldn't be more More

by ktoddpuckett
Recommend Dealer
Yes

Other Employees Tagged: Tino Ramos, Jason Yarbro

May 25, 2020

Five Star Chevrolet responded

Congratulations on the purchase of your new Chevrolet, ktoddpuckett! We were excited to be part of your big surprise. If you or your wife would like to review the vehicle's features or care, please give us a call at 972-389-6700. Thank you for being our customer! Enjoy, Michael Leatherwood, Customer Relations Manager

May 14, 2020

Dealership Rating
Employee Rating

My wife and I came in on May 9th looking for a truck. From the moment we got there Leo our salesman and Alan Brown were top notch. Great experience all around. They got us into a great truck which we lov More

by Txtod45
Recommend Dealer
Yes

Other Employees Tagged: Michael Leatherwood, Leo

May 15, 2020

Five Star Chevrolet responded

Hello Txtod45! It is great to hear you enjoyed your experience at Five Star Chevrolet. Please stay in touch at 972-389-6700. Our goal is to make owning your truck the best experience ever. Thank you for being our customer, Michael Leatherwood, Customer Relations Manager

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