Alan Blackburn | Page 2

I had a good first experience. They got me in and out. Everyone was very courteous and professional. Luckily I didn't have to get much done. Everyone was very courteous and professional. Luckily I didn't have to get much done. More

Helpful 0

Report | Print

Excellent Service Adviser Alan Blackburn is: honest quality-driven knowledgeable competent courteous professional consistent Mr Alan Blackburn makes Peter Boulware Toyota SHINE! Many return customers. quality-driven knowledgeable competent courteous professional consistent Mr Alan Blackburn makes Peter Boulware Toyota SHINE! Many return customers. More

Helpful 0

Report | Print

We went in to get our 2014 Toyota repaired and ended up buying the car of our dreams -- a 2021 Toyota Avalon. The place is totally low pressure -- none of that "car salesman" pitch. No pressure at all. Ala buying the car of our dreams -- a 2021 Toyota Avalon. The place is totally low pressure -- none of that "car salesman" pitch. No pressure at all. Alan Blackburn will be our service manager for life. There was no charge on the main problem they fixed (on our old car) and minor charges for small purchases we made. Jim Bell was our "salesman" if you can call him that. To us, he was a cheery educator and showed us various models -- no rush at all. Although we were not going to buy, he did not make us feel rushed. We spent all day there and ended up with the perfect car for us. Later, I called a couple to times to ask him questions. He spent the time with me -- compare this to the sales people who don't know who you are once you've signed on the dotted line. The price was right, we got what we wanted on our trade-in, which we considered to be in excellent condition. And Brandon got us an additional discount. Papa Fred is terrific. Today's cars are a giant computer and he took the mystery out of it. Full of life and good humor, he taught us the essentials in about an hour and urged us to come back for another tutorial if we wanted it. We could come back as often as we liked. Finally, the icing on the cake. I was afraid to drive the new car through what I thought was a small opening and asked a random "employee" to move the other car. He said no problem and got into my car and drove it through. Then he gave us directions for getting home. Turns out that man was the General Manager with hundreds of people working for him. All in all, this was the best experience we have ever had in a car dealership. More

Helpful 0

Report | Print

Absolutely great! No complaints!Have nothing but good Absolutely great! No complaints! Have nothing but good thoughts as I review buying my RAV4 and the service department was just as proficient. Thank Y Absolutely great! No complaints! Have nothing but good thoughts as I review buying my RAV4 and the service department was just as proficient. Thank You. More

Helpful 0

Report | Print

I bought my Tacoma new from legacy Toyota, now Peter Boulware Toyota. I've taken it in for its regular service for the past five years. The service has always been excellent, and has remained so under t Boulware Toyota. I've taken it in for its regular service for the past five years. The service has always been excellent, and has remained so under the new management. I definitely recommend them for either buying or servicing a vehicle. More

Helpful 0

Report | Print

Everything went fine. Look forward to keeping this service writer. No problems whatsoever. Service writer is well experienced and got everything from transportation to the service performed timely service writer. No problems whatsoever. Service writer is well experienced and got everything from transportation to the service performed timely and correctly. Everything I could check on the actual work appears correct. I look forward to using both of these people again. I intend to get my wife to use them on her vehicle also. More

Helpful 0

Report | Print

Excellent salesman I have bought four cars from Julian Weaver and he is the reason I buy from Legacy. Their service department is excellent as well as their customer ser I have bought four cars from Julian Weaver and he is the reason I buy from Legacy. Their service department is excellent as well as their customer service. Always accommodating. More

Helpful 0

Report | Print

New car purchase I had a wonderful car buying experience at Legacy Toyota. My sales person, Terrence Fisher, Business Manager Kelly Kaye, and Service Dept employee All I had a wonderful car buying experience at Legacy Toyota. My sales person, Terrence Fisher, Business Manager Kelly Kaye, and Service Dept employee Allen, we're all superb More

Helpful 0

Report | Print

If you want the best, go to Legacy! I see my Service Manager as like my Primary Care Physician. Alan Blackburn is his name. In fact, when I traded in my Camry, I wanted him to sell me my I see my Service Manager as like my Primary Care Physician. Alan Blackburn is his name. In fact, when I traded in my Camry, I wanted him to sell me my Tundra. Of course he couldn't but he did hook me up with a great sales guy. I trust these guys with the health of my vehicle as I trust my Doctor with my health. Take it to the Bank! More

Helpful 0

Report | Print

Excellent service Alan Blackburn always gives me top notch service. I hope he will remain with Legacy Toyota for as long as I have my Prius. And, because of his excel Alan Blackburn always gives me top notch service. I hope he will remain with Legacy Toyota for as long as I have my Prius. And, because of his excellent service, I have convinced my husband to purchase a Toyota Venza. More

Helpful 0

Report | Print