Aime Cruz | Page 3

We had the best experience buying my car with Ali! Hands down the best customer service and made the process so smooth! Thanks so much, Ali! Hands down the best customer service and made the process so smooth! Thanks so much, Ali! More

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I’ve never met a nicer, honest sake person like Ali. He listened to me instead of just trying to sell. He is the best He listened to me instead of just trying to sell. He is the best More

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Very pleased with the entire service from start to finish. I would definitely recommend this pace and will return as well finish. I would definitely recommend this pace and will return as well More

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I purchased a car from this dealership from out of States. I was treated very bad, no gas in the car and no voucher for gas and upon receiving the car, took the car to Mercedes dealership. they recom States. I was treated very bad, no gas in the car and no voucher for gas and upon receiving the car, took the car to Mercedes dealership. they recommended I replaced all tires and one wheel was bad . I called the manager, she promised to call me and never did. She acted like is not her problem very bad experience and customer service. She acted like she don't care. Took my number to call me back and never did. Please be careful when buying from out of town. More

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Fatima was very helpful, she made the process very easy. We were in and out of the dealership in under 2 hours! We were in and out of the dealership in under 2 hours! More

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Ali service was excellent! !! I would highly recommend Auto Web Expo to my family and friends!!! !! I would highly recommend Auto Web Expo to my family and friends!!! More

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Sales manager William was very precise and moving forward the deal was difficult at first but my guy was on it and made it happen.. I would highly recommend this place if your looking for a reliable vehicle. the deal was difficult at first but my guy was on it and made it happen.. I would highly recommend this place if your looking for a reliable vehicle. More

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Fast, courteous, knowledgeable team. Excellent experience. My daughter was please with purchase. Thank you again. experience. My daughter was please with purchase. Thank you again. More

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Buyer Beware😡😡😡😠😠😠😠Our salesman was good and Buyer Beware😡😡😡😠😠😠😠 Our salesman was good and helpful. It was everything after that was horrible. We put down a $500 refundable deposit to h Buyer Beware😡😡😡😠😠😠😠 Our salesman was good and helpful. It was everything after that was horrible. We put down a $500 refundable deposit to hold the vehicle until we got off work. It took us 30 days and a call to the credit card company to get it refunded. The finance lady tried to sneak $6,000 worth of aftermarket charges into our loan. I specifically asked for pricing and conveniently the system was down but yet she was still able to add it to the loan paperwork. We canceled all the aftermarket charges she added but she says she cannot produce any paperwork showing this was done and that the car payment will not change. Our trade was not paid off in over 30 days and the payment for the trade in was taken out of our banking account. This was a very frustrating situation after everything else we were dealing with. We are past 30 days and the $6000 warranty that we canceled within 24 hours of purchase has still not been taken off the loan. This has been by far the worst experience I have had with a dealership. We will be filing a grievance with the Better Business Bureau 😔😡😠 More

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Ali was amazing! No pressure buying, and he thoroughly had my car checked and put through service for delivery in no time at all. Aime in finance, was also awesome! She was able to take her time and get m had my car checked and put through service for delivery in no time at all. Aime in finance, was also awesome! She was able to take her time and get me the best rate and even saved me more money. If your looking for a luxury vehicle, Auto Web Expo is definitely the best place to go in the DFW Metroplex. More

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