Ahmad El Farmaoui

Ahmad and Mike are always helpful. There have been times I have had to return to ask about one thing or another and am always treated .with respect even if the questions were operator There have been times I have had to return to ask about one thing or another and am always treated .with respect even if the questions were operator error. I want to mention Susan and Beth. They are the greeters. They do a heck of a job. I am willing to bet some of the folks they come into contact with are having a bad day but they make it a brighter day. More

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We have purchased our last five vehicles from Royal. Straight forward, easy to work with, knowledgeable and friendly staff assisted by hard working and dedicated managers makes car buying enjoyable. Straight forward, easy to work with, knowledgeable and friendly staff assisted by hard working and dedicated managers makes car buying enjoyable. More

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I’ve had a very helpful experience here at Royal Buick. Everyone has gone above and beyond to help get me into the right vehicle. From Edwin listening to my requests, Garrett and Brian walking me through t Everyone has gone above and beyond to help get me into the right vehicle. From Edwin listening to my requests, Garrett and Brian walking me through the process, but especially Garrett making sure everything is good for me. Thank you guys! I would definitely recommend! More

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Ahmad was great to work with and took time to go over the vehicle with me. Paper work was quick and easy and would recommend Ahmad and Royal. Pricing was significantly better at Royal than at Phoenix deale vehicle with me. Paper work was quick and easy and would recommend Ahmad and Royal. Pricing was significantly better at Royal than at Phoenix dealers. Shop local. More

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Susan Tobin, my favorite cashier is retiring and I have such mixed emotions. She certainly deserves it but I will miss her so much! She is the personification of all that is special about Royal: Friendly, such mixed emotions. She certainly deserves it but I will miss her so much! She is the personification of all that is special about Royal: Friendly, honest, loyal and a great personality! She will be replaced but she will never be duplicated. Susan enjoy retirement. Carolyn and I wish you the very best. Brad Beaver More

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Excellence in service From start to finish the service is top notch. Susan Tobin the cashier is so nice and goes out of her way to always makes me feel like family. From start to finish the service is top notch. Susan Tobin the cashier is so nice and goes out of her way to always makes me feel like family. More

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Amazing experience! Krysta made everything super easy for me! All I had to do was choose to car I wanted and she handled the rest! It was such a hassle free, easy experie Krysta made everything super easy for me! All I had to do was choose to car I wanted and she handled the rest! It was such a hassle free, easy experience! She fully explained how leasing works and thoroughly went over the car with me! More

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N/A at this time No vehicle selection at this time maybe later in the year only time will tell if I make a purchase from the royal car dealer No vehicle selection at this time maybe later in the year only time will tell if I make a purchase from the royal car dealer More

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Epic Cadillac Experience! Stephen Day knew exactly what model of Cadillac I was suited for, the XTS! He was extremely patient, was very knowledgeable about the brand, and answe Stephen Day knew exactly what model of Cadillac I was suited for, the XTS! He was extremely patient, was very knowledgeable about the brand, and answered all of my questions. I must admit, I was a bit apprehensive about shopping for a new car, but Stephen really put me at ease and truely made it a memorable experience. Royal just made a customer and Cadillac enthusiast for life. More

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GM Family First I am a former GM employee and have not purchased a new vehicle in over 20 years. When I walked into Royal Cadillac I expected to get the hard sales p I am a former GM employee and have not purchased a new vehicle in over 20 years. When I walked into Royal Cadillac I expected to get the hard sales pitch and back and forth run around that I remembered from years ago. I am retiring soon and was interested in the XT5 for a safe and comfortable vehicle to travel in. Aaron Rubio was my salesperson and he was a pleasure to work with. He did not pressure me at all, he found me the exact vehicle I wanted, and he let me take my time to think about my decision on making this big financial investment. When it came time crunch the numbers, I felt like Dan Ivey was straightforward, giving me the best price for the vehicle, offering me all the discounts available, showing great integrity. When I made my decision to buy the XT5, and needed to sign all paperwork, I had the pleasure of working with Ahmad El-Faramaoui. I was very nervous about making the big commitment, he was so patient with me, and he took his time to explain the vehicle, and answer all my questions in an honest and sincere manner. Since purchasing the XT5, Aaron and Ahmad have continued to offer me the best customer service. The employees of Royal Cadillac really do make you feel like family! More

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