Adrian Romero
Adrian Romero at Porsche Westlake

Adrian Romero

Pre-Owned Vehicle Sales Manager

Porsche Westlake

3863 Auto Mall Dr
Thousand Oaks, CA 91362

4.3
9 Reviews
4.3

9 Reviews

Write a Review

9 Reviews of Adrian Romero

April 15, 2024

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Employee Rating

Great experience. Michael A was super helpful in answering all our questions and getting us the right car. More

by hans_sylvester
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tegan Lewis, Michael Aram

Apr 17, 2024

Porsche Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Westlake! We are always more than happy to assist you if anything else comes up. Take care! Mehran Forutan General Manager mforutan@rusnakautogroup.com (805) 267-5954 https://www.rusnakwestlakeporsche.com

March 15, 2024

Dealership Rating
Employee Rating

Wonderful experience with sales and service going way above expectations. Kareem and Bryce are superb at their specialty. I will definitely shop for my next porsche from them. More

by mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2024

Porsche Westlake responded

Hi Mike, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Westlake! Please let us know if there is anything else we can do for you; we are more than happy to help! Mehran Forutan General Manager mforutan@rusnakautogroup.com (805) 267-5954 https://www.rusnakwestlakeporsche.com

November 19, 2023

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The dealership is personable and warm. What I was looking for exactly was addressed immediately. I felt heard. The sales rep did not try to sell me. Just listened! More

by tristindc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marty Goodman, Alex Dawson

June 30, 2023

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Employee Rating

Friendly, quick and knowledgeable about the Porsche brand. The buying process was easy and fun. More

by Da
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Marty Goodman, Robert Watkin, Andy Sasso, Mark Wasserman , Carl Belichesky, Michael Rubin, Selena Towell

June 19, 2023

Dealership Rating
Employee Rating

We had great customer service. Walked us through the cars ins and out. Enjoyable fun experience More

by matthewfelker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marty Goodman, Robert Watkin, Andy Sasso, Mark Wasserman , Carl Belichesky, Michael Rubin, Selena Towell, Kareem

March 10, 2023

Dealership Rating
Employee Rating

Dishonest, sketchy, horrible customer service! !! Would never want to do business with this dealership and/or recommend this place to anyone. Does not follow up with my deposit for the Porsche Maca More

by Thanh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mark Stratmeyer , Michael Rubin, Jordan Semien Rodriguez

November 06, 2020

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Literally the worst dealership/business I have ever come across. To describe my experience as nightmarish would be a gross understatement. Moreover, to type out every transgression that evinces how unbeliev More

by AuthorScreenName
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Ellis, Mark Stratmeyer , Keith Goldberg, Michael Rubin, Kareem Alayoubi

Nov 20, 2020

Porsche Westlake responded

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August 04, 2020

Dealership Rating
Employee Rating

Some of the most unprofessional, rude and arrogant people! Not the service you would expect from Porche. Just to close my lease and get information on my options for purchasing my car, I got the runa More

by Hkmalibu
Recommend Dealer
No

Other Employees Tagged: Marty Goodman, Mark Wasserman , Keith Goldberg

Aug 19, 2020

Porsche Westlake responded

Hi, ​ ​I regret to learn about your disappointment regarding your recent sales experience and any interactions that have left you with a negative impression. Your feedback is important to us and I would like to discuss this matter with you to better understand what happened. Please contact me at your earliest convenience. ​ ​Best, ​General Manager Keith G. kgoldberg@rusnakautogroup.com 3839 Auto Mall Dr, Thousand Oaks, CA 91362 (805) 416-2800 https://www.rusnakwestlakeporsche.com/

May 10, 2018

Dealership Rating
Employee Rating

Stepping up to keep one customer satisfied My 2015 diesel Chyanne has had issues with the EPA’s software update. The dealership has made every effort to keep me informed as to availability of More

by lifelongporscheowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marty Goodman, Steve Ellis, Robert Watkin, Mark Stratmeyer , Carl Belichesky, Keith Goldberg, Tina Shahverdian

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