Adrian Romero
Pre-Owned Vehicle Sales Manager
Porsche Westlake
3863 Auto Mall Dr
Thousand Oaks, CA 91362
9 Reviews
Write a Review9 Reviews of Adrian Romero
April 15, 2024
Great experience. Michael A was super helpful in answering all our questions and getting us the right car. Michael A was super helpful in answering all our questions and getting us the right car. More
Other Employees Tagged: Tegan Lewis, Michael Aram
March 15, 2024
Wonderful experience with sales and service going way above expectations. Kareem and Bryce are superb at their specialty. I will definitely shop for my next porsche from them. above expectations. Kareem and Bryce are superb at their specialty. I will definitely shop for my next porsche from them. More
Other Employees Tagged: Mehran Forutan, Alex Dawson, Andrew Neal, Kareem Alayoubi, Andrew Arizmendi II, Alisa Gerstein, Trevor "Bryce" Branham
November 19, 2023
The dealership is personable and warm. What I was looking for exactly was addressed immediately. I felt heard. The sales rep did not try to sell me. Just listened! What I was looking for exactly was addressed immediately. I felt heard. The sales rep did not try to sell me. Just listened! More
Other Employees Tagged: Marty Goodman, Alex Dawson
June 30, 2023
Friendly, quick and knowledgeable about the Porsche brand. The buying process was easy and fun. brand. The buying process was easy and fun. More
Other Employees Tagged: Marty Goodman, Robert Watkin, Andy Sasso, Mark Wasserman , Carl Belichesky, Michael Rubin, Selena Towell
June 19, 2023
We had great customer service. Walked us through the cars ins and out. Enjoyable fun experience Walked us through the cars ins and out. Enjoyable fun experience More
Other Employees Tagged: Marty Goodman, Robert Watkin, Andy Sasso, Mark Wasserman , Carl Belichesky, Michael Rubin, Selena Towell, Kareem
March 10, 2023
Dishonest, sketchy, horrible customer service! !! Would never want to do business with this dealership and/or recommend this place to anyone. Does not follow up with my deposit for the Porsche Maca !! Would never want to do business with this dealership and/or recommend this place to anyone. Does not follow up with my deposit for the Porsche Macan GTS that I put my name down for. It was so suspicious that the vehicle I put my name down was given to someone else just so they could make higher premiums/make ups. Very bad, dishonest people working here give Porsche a bad name. Ill reeport this to BBB! More
Other Employees Tagged: Mark Stratmeyer , Michael Rubin, Jordan Semien Rodriguez
November 06, 2020
Literally the worst dealership/business I have ever come across. To describe my experience as nightmarish would be a gross understatement. Moreover, to type out every transgression that evinces how unbeliev across. To describe my experience as nightmarish would be a gross understatement. Moreover, to type out every transgression that evinces how unbelievably unprofessional and dishonest this dealership is would take up more energy that I don’t have after two weeks of dealing with them. I made the mistake of purchasing a vehicle here and am still dealing with all of the tech problems it possesses. Further, stock equipment wasn’t included with the car (tools, etc)-I’m guessing they were hoping I wouldn’t find out. The car was never detailed as promised which resulted in a delay. Systems weren’t calibrated at all which resulted in more delays and me having to call Porsche NA a billion times to do what Rusnak should have done once I took possession. Later, while “attempting” to calibrate the aforementioned systems, the mechanics at Rusnak stole a tire pressure gauge out of my car, tore a hole into the leather of the driver’s seat, and scratched the top of the driver’s side door. This place in general and the people who staff it are absolutely reprehensible-and some are literally thieves! It starts with Goldberg and permeates all the way down. Preserve your sanity and stay away from this horrid place. I rue the day I walked into their door and signed the bottom line. No car is worth this experience! More
Other Employees Tagged: Steve Ellis, Mark Stratmeyer , Keith Goldberg, Michael Rubin, Kareem Alayoubi
August 04, 2020
Some of the most unprofessional, rude and arrogant people! Not the service you would expect from Porche. Just to close my lease and get information on my options for purchasing my car, I got the runa people! Not the service you would expect from Porche. Just to close my lease and get information on my options for purchasing my car, I got the runaround, rude behavior, More
Other Employees Tagged: Marty Goodman, Mark Wasserman , Keith Goldberg
May 10, 2018
Stepping up to keep one customer satisfied My 2015 diesel Chyanne has had issues with the EPA’s software update. The dealership has made every effort to keep me informed as to availability of My 2015 diesel Chyanne has had issues with the EPA’s software update. The dealership has made every effort to keep me informed as to availability of parts in the progress it’s taking to remedy the situation. The dealership has gone the extra mile and have supplied me with brand new loaner cars everyday I’ve needed one since my car went into the shop. Yours truly one very satisfied Porsche owner More
Other Employees Tagged: Marty Goodman, Steve Ellis, Robert Watkin, Mark Stratmeyer , Carl Belichesky, Keith Goldberg, Tina Shahverdian