Adam Valencia
Adam Valencia at Sierra Toyota
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Adam Valencia | Page 20

Service Advisor

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

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4.9
203 Reviews

Dealership Experience

3 yrs, 4 mos

Languages Spoken

English English

4.9

203 Reviews

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203 Reviews of Adam Valencia

May 02, 2021

Dealership Rating
Employee Rating

Service center was clean.Professional, knowledgeable and Service center was clean. Professional, knowledgeable and friendly staff. Had been going to Sierra Toyota for years, for service and purchase; highl More

by EDSSTEWART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof, Jared Pangus

April 22, 2021

Dealership Rating
Employee Rating

Excellent service. Professional workers, and fair prices. Thanks again for all you do. Looking forward to our new car when it's delivered the end of April. More

by Albertcathyjokoester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 22, 2021

Dealership Rating
Employee Rating

I waited 4 hours for a 2 hour job. Every time I checked they added another hour. Bad experience very unhappy with the service provided More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 26, 2021

Sierra Toyota responded

Carol, I sincerely apologize for the extended wait for the last maintenance and I would like to make this up to you. Please call (520-515-1671) or email (servicemanager@sierratoy.com) so we can discuss. Thank you, Austin Fornof Service Manager

April 21, 2021

Dealership Rating

The service department was outstanding! They were booked and short staffed due to the pandemic and still made the time to check my car to make sure it safe for driving. I am real ignorant to vehicles, the t More

by Imprncss77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Emily Magana , Humberto Pena, I do not know the name of the tech, but he should be acknowledged

April 15, 2021

Dealership Rating
Employee Rating

Service was good, everybody was friendly, job was done right, really don't have any complaint, I did notice a turn around in the service department of employees and thought the service charge was a bit hi More

by Rj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 14, 2021

Dealership Rating
Employee Rating

I think the only thing I felt was that you no longer wash the cars that come in. I don't like that I have to drive so far for service. More

by sophieoliviabrillon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof , Humberto Pena

April 14, 2021

Dealership Rating
Employee Rating

Those good folks at Sierra Toyota finished my recall repair in record time. They even gave me a ride to the Veternarian and back. Polite, and professional. More

by Crazyjoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 13, 2021

Dealership Rating
Employee Rating

Everybody was good people the service was very nice I thank you for everything you have done for me that's why I bring my car to you to be serviced More

by Wendellakawimp@
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 10, 2021

Dealership Rating

As usual Sierra Toyota is excellent. I had a nail in my tire and they fixed it without charge. Thank you so much for your great service!! More

by Rin
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 08, 2021

Dealership Rating

They told me I was missing a lug nut. I thought about it and the last time the tires were off was when the same location rotated the tires. More

by AUBUCHONZS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 09, 2021

Sierra Toyota responded

Hello Aubuchonzs, I'm sorry for the inconvenience with the lug nut that came up missing during our last service. Please email me directly so I can properly research what exactly occurred and correct it. Thank you, Austin Fornof Service Manager servicemanager@sierratoy.com

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