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Adam Smith
Adam Smith at Herb Chambers Ford of Braintree
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Adam Smith | Page 2

Technician

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

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4.8
40 Reviews
4.8

40 Reviews

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40 Reviews of Adam Smith

September 18, 2023

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Employee Rating

The people in service at Herb Chambers Ford do a fantastic job when they service my vehicle. Prompt, courteous, professional and friendly. More

by Albert
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Recommend Dealer
Yes

Other Employees Tagged: Jay Larkin, Drew Bailey, Jack Nguyen, Paul Martin , Paul

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Sep 21, 2023

Herb Chambers Ford of Braintree responded

Hi Albert! We're glad to know our service team at Herb Chambers Ford of Braintree met your expectations with their prompt and friendly service. Thanks for the positive feedback!

September 11, 2023

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Great service, fast reliable repairs on Ford. Quick diagnostic review of problem with Ford vehicle. More

by L.jmarshall.neit
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Recommend Dealer
Yes
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Sep 14, 2023

Herb Chambers Ford of Braintree responded

Hey Neit, thank you for the positive review! We're happy to hear that you had a positive experience with our service repairs at Herb Chambers Ford of Braintree. We'll see you next time! Safe travels!

August 08, 2023

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These people were exceptional. First time I was there since my husband died. I wasn’t treated any different than when he was there with me. More

by broderick8
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jay Larkin, Drew Bailey, Jack Nguyen, Paul Martin

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Aug 09, 2023

Herb Chambers Ford of Braintree responded

We're so glad to know that our team at Herb Chambers Ford of Braintree was able to provide you with the same exceptional service. Thank you for your kind words and we look forward to assisting you in the future!

June 29, 2023

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Great service 7am appointment out in at 9am so was very happy and the guys are the best my guy Jack in service More

by vincelakessr
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Recommend Dealer
Yes

Other Employees Tagged: Scott Lewis, Jay Larkin, Drew Bailey, Jack Nguyen, Paul Martin

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Jun 30, 2023

Herb Chambers Ford of Braintree responded

Thank you for the great review! We're glad to hear that our Herb Chambers Ford of Braintree team provided you with excellent service and got you in and out efficiently. Jack is our valuable team member and will be happy to know this feedback. Drive safely, and we hope to see you again next time!

June 28, 2023

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Drew Bailey did an excellent job and the technicians did great finding and correcting the issue. More

by jrichardi0191
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jay Larkin, Drew Bailey, Jack Nguyen, Paul Martin

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Jun 29, 2023

Herb Chambers Ford of Braintree responded

Thank you for your feedback and kind words regarding Drew's excellent performance and successful resolution at Herb Chambers Ford of Braintree. We're thrilled to hear that our team met your expectations and delivered a satisfactory solution. We'll see you next time!

June 06, 2023

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Bad in communication, services bad and unprofessional, they replaced my rear camera with a cheap one. More

by jameslebreton1
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jay Larkin, Drew Bailey, Jack Nguyen, Paul Martin

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Jun 19, 2023

Herb Chambers Ford of Braintree responded

Thank you for sharing your review, James. We're concerned to learn of your negative experience and would like the opportunity to discuss this situation with you further. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

June 06, 2023

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Great service, never disappointed. Very knowledgeable and efficient. Bring our vehicle to this dealer when we need it to be serviced. More

by braintreekfa
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Recommend Dealer
Yes
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Jun 07, 2023

Herb Chambers Ford of Braintree responded

Thank you for trusting the Herb Chambers Ford of Braintree team with the care of your vehicle! It's our privilege to serve you and we look forward to seeing you at your next visit!

June 05, 2023

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Great service. Adam was great and kept me informed on everything done with my car. Can't thank them enough for how i was treated. More

by Paul B
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Recommend Dealer
Yes
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Jun 07, 2023

Herb Chambers Ford of Braintree responded

Adam and the team are grateful to have your five-star review, Paul! We're happy you felt taken care of here and hope you visit us again soon! Thank you! - Herb Chambers Ford of Braintree

May 19, 2023

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Always a positive experience there. Fast and expert service. I would definitely recommend this dealership. Extremely happy with Braintree Herb Chambers! More

by andicev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Larkin, Drew Bailey, Jack Nguyen, Paul Martin

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May 19, 2023

Herb Chambers Ford of Braintree responded

Thank you for sharing your positive experience! We're so happy that we earned your 5 stars! -Herb Chambers Ford of Braintree

May 04, 2023

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Employee Rating

Aidan at the service desk was so helpful so professional and everyone in the Braintree service department were very friendly . Everyone made eye contact with all the customers which is rare these days . The More

by lisa Barry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Leary, Daniel Norian, Casey Metherall, Jay Larkin, Drew Bailey, Jack Nguyen, Paul Martin , Aidan at service desk top notch

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May 05, 2023

Herb Chambers Ford of Braintree responded

Lisa, we appreciate you taking the time to share your positive experience at Herb Chambers Ford of Braintree! It's wonderful to hear that Aidan and our team provided helpful, professional, and friendly service. We're glad to have made it an enjoyable process for you from start to finish. We look forward to seeing you again in the future!

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