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Adam Romano
Refer Me
708 Reviews
Thank you for entrusting the service team at Rallye BMW with your vehicle. We value each and every customer, and do everything possible to exceed your expectations. My career in the automotive business started 29 years ago. I became a member of the Rallye family in 2013. Known for being honest, friendly, and reliable, I have built great relationships over the years, with my coworkers and guests. When I’m not working, I love to spend time with my beautiful twin girls. I studied at New York University and am a Certified NYS Real Estate Broker. I look forward to meeting you and providing you with exceptional service!
Read moreDealership Experience
10 yrs, 10 mos
Industry Experience
28 yrs, 10 mos
Languages Spoken
English
708 Reviews
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708 Reviews of Adam Romano
May 27, 2016
Excellent service Very friendly staff. Got me in and out with a loaner car in less than 20 minutes. I would highly recommend Rally Bmw to my friends and family. Very friendly staff. Got me in and out with a loaner car in less than 20 minutes. I would highly recommend Rally Bmw to my friends and family. More
by 545i Rocket
Other Employees Tagged: Matthew Carlson
Helpful 
May 25, 2016
Painless I had to change a belt in my engine. I have the pleasure of dealing Adam Romano who ALWAYS has a smile, and always makes things as painless and quick I had to change a belt in my engine. I have the pleasure of dealing Adam Romano who ALWAYS has a smile, and always makes things as painless and quick as possible for me. I know nothing about cars but I trust everything that he tells me. He is very knowledgeable and gives me updates throughout the day. I never have an issue with him. :-) More
by suzie35
May 25, 2016
Service Adam is great. He understands what is needed and follows through exactly as promised. He makes reasonable recommendations and provides you with update Adam is great. He understands what is needed and follows through exactly as promised. He makes reasonable recommendations and provides you with updates throughout the day if necessary. More
by Tuta21
May 25, 2016
Excellent Positive experience with professional and knowledgeable staff. I felt valued as a consumer and was made to feel that my opinion and business were app Positive experience with professional and knowledgeable staff. I felt valued as a consumer and was made to feel that my opinion and business were appreciated More
by Steve
Other Employees Tagged: Matthew Carlson
May 22, 2016
Service Great help. Adam was extremely knowledgable, supportive, and stayed in contact with throughout the entire repair process. Fast and Quick Service. Defi Great help. Adam was extremely knowledgable, supportive, and stayed in contact with throughout the entire repair process. Fast and Quick Service. Definitely recommend coming to rallye! More
by mumair87
May 11, 2016
Friendly Excellent service. Adam is very friendly and call me as soon as the car is ready it is very pleasant to work with.I will be getting a new BMW soon and I will choose Ral Adam is very friendly and call me as soon as the car is ready it is very pleasant to work with.I will be getting a new BMW soon and I will choose Rallye again. More
by Sean Na
March 06, 2016
Certified Lemons This dealership sell certified lemons. A number of their vehicles have serious issues in particular with the engines and they certify them anyway kno This dealership sell certified lemons. A number of their vehicles have serious issues in particular with the engines and they certify them anyway knowing you'll literally live in the service department. They'll tell you, "at least it's covered under warranty." More
by rasking
Other Employees Tagged: Bill Wagner
February 15, 2016
Adam Romano is what an ideal service advisor should be Many times I have visited Rallye BMW service center for various services that I needed performed for my car, and Adam has made my experience better th Many times I have visited Rallye BMW service center for various services that I needed performed for my car, and Adam has made my experience better than any that I have had servicing my car in the past. Everything that I specified was thoroughly taken care of, and the entire process was explained to me from beginning to end. Whenever I had a question, I would always get a quick response via email, which is something that is very difficult to get from such a large sized service facility. More
by dkuznet58
Other Employees Tagged: Matthew Carlson
October 25, 2015
The best customer service you could ask for! Adam Romano goes above and beyond in every way possible. Being extremely meticulous about my 2015 M3 makes me very nervous bringing it anywhere, but A Adam Romano goes above and beyond in every way possible. Being extremely meticulous about my 2015 M3 makes me very nervous bringing it anywhere, but Adam takes the car and cares for it like it was his own. I can confidently say the experience and attention to detail is extraordinary and after working with Adam I'd never go anywhere else again! More
by jarrett
October 25, 2015
THANK YOUBADAM! It's always a stressful situation when something goes wrong with your car, but Adam was there every step of the way making sure everything was repaire It's always a stressful situation when something goes wrong with your car, but Adam was there every step of the way making sure everything was repaired as fast and painlessly as possible. He checked in several times to update me on what was happening. He was super understanding and helpful! If you have to get your car serviced in any way make sure you go through Adam! Thanks again! More
by Katie
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