Abraham Khalifeh | Page 56

First Mini Experience I recently finalized a lease on a 2018 Mini Cooper S 4 door hardtop. This was my first experience with Mini, and I have nothing but good things to say I recently finalized a lease on a 2018 Mini Cooper S 4 door hardtop. This was my first experience with Mini, and I have nothing but good things to say about this experience. I was met by a salesperson named Ruby King, who from the start, made me feel like family. She was friendly, personable, helpful, and attentive throughout the whole process. Her knowledge of the product was outstanding, and you could tell she had a vested interest/loyalty to the brand. Whenever I go to a dealership, I ask the salesperson what type of vehicle they personally drive. When the salesperson, like Ruby in my case, informs me they drive the brand that they represent, it gives me confidence in the product. Ruby took the time to get to know me, my interest, and my needs. Based on this information, she pointed me in the right direction. There were more expensive models and options available which she could have pushed me to, but she did not. She directed me into what she believed I would be the most happy with...And I’m pleased that she did. In addition, Ruby followed up and ensured my understand of the product, and my satisfaction thereafter. In past purchasing experiences, I left feeling as though I was just another “number” or sale. This certainly wasn’t the case this time. I felt like my satisfaction was important to her. I can definitely see why many of Ruby’s customers turn into repeat customers, and I’m sure that I will be added to that list. I would definitely recommend Mini of Ramsey, and specifically Ruby, to friends, family, or anyone for that matter. This experience set a new standard for me, and I can only hope others get a chance to receive the same personalized, enjoyable experience that I did. More

by RWard7887 Verified Customer Verified Customer

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Mini Gave Me the Best Dealership Experience I went to every dealer on Rt. 17 in NJ. From Mahwah to Paramus. It was because of the people at Mini: their culture, the kindness, their NON-PUSHINE I went to every dealer on Rt. 17 in NJ. From Mahwah to Paramus. It was because of the people at Mini: their culture, the kindness, their NON-PUSHINESS that I decided to get a Mini (the car is great, too!) Thanks to Ruby for making this experience memorable. Thanks to Rich for talking me through the paperwork. Thanks to Abraham for simply being stylish. Go there! More

by MSTRATOS Verified Customer Verified Customer

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From start to finish Expect nothing less than amazing from this team. Have always sought out Nick as my service advisor since I leased my first mini. Again, thank you ever Expect nothing less than amazing from this team. Have always sought out Nick as my service advisor since I leased my first mini. Again, thank you everyone! More

by akim Verified Customer Verified Customer

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Mini Clubman Dan was great to work with. Really helpful and answered all our questions, especially in understanding the best terms of the lease. Thank you for in Dan was great to work with. Really helpful and answered all our questions, especially in understanding the best terms of the lease. Thank you for including the racing stripes! Everyone else we worked with was also wonderful. Karen LOVES her new Mini!!! Thank you!! More

by MIKE@HEALTHRISKTECHNOLOGIES.COM Verified Customer Verified Customer

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Friendly, knowledgeable, caring. This dealership exhibits great pride in their business. This starts from the moment you walk in the door and are greeted. The sales people are knowle This dealership exhibits great pride in their business. This starts from the moment you walk in the door and are greeted. The sales people are knowledgeable and friendly, and whether its sales or service everyone knows their job and worKS to be the best they can. More

by DPANASNNJ1 Verified Customer Verified Customer

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Great Service Thank you Tanya and Nick for your top notch service. Never met such a genuinely nice and professional group of people. Definitely happy that I decided Thank you Tanya and Nick for your top notch service. Never met such a genuinely nice and professional group of people. Definitely happy that I decided on this dealership! More

by LindaD Verified Customer Verified Customer

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This is how a purchase should go. Overall an excellent experience in leasing a new MINI Clubman. My wife and I stopped in on a whim as my current lease was expiring soon. We had seen Overall an excellent experience in leasing a new MINI Clubman. My wife and I stopped in on a whim as my current lease was expiring soon. We had seen a Clubman at the NY Autoshow the year before and decided, why not. Alex listened to us, took us for a test drive in an S, and gave us quick pricing on a few different Clubmans in stock. He spent a great deal of time with us but never pressured us. We left to think about it. We stopped in again a few days later and Alex was off (regular day off) but we dealt with Ami, who was also a pleasure to deal with. She spent a great deal of time reviewing numbers and another test drive in a base model. Again we left to think about it. After a week or so, we stopped in to finalize the deal and Alex was off again but we had the pleasure of Ami's assistance again. After a quick negotiation we settled on a number and signed. We set up delivery for the next week and it was then that we had the pleasure of dealing with Richard in finance. Although there are many pages to sign, Richard made it easy and painless. I would highly recommend this team! More

by GARYJ2018 Verified Customer Verified Customer

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