Abood Katib
Abood Katib at Smythe Volvo
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Abood Katib | Page 30

Business Manager

Smythe Volvo

40 River Rd
Summit, NJ 07901

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4.9
304 Reviews
4.9

304 Reviews

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304 Reviews of Abood Katib

March 11, 2022

Dealership Rating
Employee Rating

Smythe initially impressed me while servicing my XC40 over the last two years. When it was time to get a new vehicle, I was equally impressed with the service, attention, and flexibility offered during t More

by Jcsjs
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Chirichello

Mar 13, 2022

Smythe Volvo responded

Thank you for this 5 star review and thank you for choosing Smythe Volvo. We appreciate your business.

March 08, 2022

Dealership Rating
Employee Rating

Henry was absolutely amazing! ! He made me so much more excited about the car and definitely knew what he was doing. Everyone from Smythe Volvo was super great and helpful for my f More

by Tessa Cawley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Padilla Jr

Mar 08, 2022

Smythe Volvo responded

We are so glad to hear of Henry‘s performance. We strive to provide the level of service that you received to all of our customers. Thank you for choosing Smythe Volvo.

March 03, 2022

Dealership Rating
Employee Rating

To Whom It may concern: I just purchased (my third car) from Smythe - XC60 Inscription Recharge (hybrid) from Smythe. We found our purchase experience to be unpressured, informative and professional. More

by fmhock
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: William McLaughlin, Henry Padilla Jr

Mar 05, 2022

Smythe Volvo responded

Thank you for taking the time to share your experience in such detail. Your experience is one we strive to provide to all of our customers. We hope you have many safe and happy miles in your new hybrid and thank you for choosing Smythe Volvo.

Mar 03, 2022

fmhock responded

Message reviewed.

February 26, 2022

Dealership Rating
Employee Rating

It was a pleasure working with Bob as I purchased my Volvo at the end of the lease. He advised me about the advantages of getting the car a Certified Pre-Owned Status (which I did). I had worked with More

by Joe C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Cerza

Feb 27, 2022

Smythe Volvo responded

Thank you for your loyalty and your kind words for Bob and our team. The XC 60 is a fantastic machine. We look forward to seeing you for your next schedule maintenance.

February 21, 2022

Dealership Rating
Employee Rating

Thank you all so much for helping me get into my new car! I love my Nissan Maxima! More

by Jstewart
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Chirichello

Feb 27, 2022

Smythe Volvo responded

It is our pleasure and thank you for taking the time to post this awesome review. Michael and Abood are a great team. We hope you enjoy your new wheels.

February 16, 2022

Dealership Rating
Employee Rating

Great experience with the entire team from Smythe. Christian our sales rep was patient and informative. Finance work Abood was smooth and easy. Jeff helping with the car was great. More

by greg.posner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morocho, Christian Vasquez

Feb 27, 2022

Smythe Volvo responded

It is wonderful to see you mention the names of our team. We have a great group that all work together with the same goal which is to deliver the best experience in the industry. Thank you for choosing Smythe Volvo.

February 15, 2022

Dealership Rating
Employee Rating

Bob Cerza was our salesman a few years ago at Smythe when we got our first Volvo so there was no question that we wanted him for our most recent Volvo experience. He is patient & knowledgeable & made sure w More

by ktw145
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Cerza , Henry Padilla Jr

Mar 05, 2022

Smythe Volvo responded

Thank you for choosing Smythe Volvo and Bob Cerza again. We appreciate your high recommendation.

February 14, 2022

Dealership Rating
Employee Rating

Bob Cerza was so much patience with me when I was deciding on if I should buy my lease out or go into a pre-owned. He kept me up to date with the new inventory and explained the details of buying out More

by Michele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2022

Smythe Volvo responded

Fourth purchase with Smythe Volvo, that is great!. Thank you for taking the time to share these kind words about Bob Cerza and our team.

February 01, 2022

Dealership Rating
Employee Rating

Smythe Volvo is the #1 dealership for me! They are always professional and personable! Their staff is always knowledgeable and helpful. More

by Igpatti
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Cerza , Andre Vasquez, Jeffrey

Feb 13, 2022

Smythe Volvo responded

Great review! Thank you for taking the time to share these kind words.

January 28, 2022

Dealership Rating
Employee Rating

Everyone was very friendly and helpful throughout the entire process. I appreciated the thorough and consistent communication. More

by danacarolyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Cerza

Jan 29, 2022

Smythe Volvo responded

Something we say in all of our meetings is that you cannot overcommunicate. It is the basis of a smooth process and a great experience. Thank you for choosing Smythe Volvo and for posting this review.

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