Abdel Mahmoud | Page 3
Sales
Rick Case Hyundai Plantation
925 N State Road 7
Fort Lauderdale, FL 33317
Dealership Experience
14 yrs, 5 mos
Industry Experience
14 yrs, 5 mos
186 Reviews
Write a Review186 Reviews of Abdel Mahmoud
January 18, 2021
As always, they have done an awesome job on my car, and the overall visit was great. I should go a bit earlier so I could have a chance at a bagel... but is all good. Ernesto and Faris arwbgreat as usual. the overall visit was great. I should go a bit earlier so I could have a chance at a bagel... but is all good. Ernesto and Faris arwbgreat as usual. Smiling faces and friendly attitude. Go there and tell them Nihad sent you. More
Other Employees Tagged: Fares Abualown, Ernest Bynes, Donovan Jaehrling , Midgi Kasten
January 10, 2021
Poor salesmanship, very rude. It seems the professional art of being hospitable and welcoming has died. I felt like it was my privilege to be in his presence when I went there but was a waste of his time. art of being hospitable and welcoming has died. I felt like it was my privilege to be in his presence when I went there but was a waste of his time. Next time I'll do everything 100% online. More
December 09, 2020
Nothing was ready. I was told it would take 10 mins. 1 Nothing was ready. I was told it would take 10 mins. 1 1/2 hour later finished paperwork and car was not ready. Time wasted Nothing was ready. I was told it would take 10 mins. 1 1/2 hour later finished paperwork and car was not ready. Time wasted More
November 03, 2020
Joel was great, he helped me make the best selection on my purchase, I am highly satisfied, donnie the in financing was awesome also he helped me save money which is always good ... I would definitely rec my purchase, I am highly satisfied, donnie the in financing was awesome also he helped me save money which is always good ... I would definitely recommend this location to my friend, everyone here is friendly and made sure I was being token care of.. 5 Stars!!! More
Other Employees Tagged: Luis Giraldo, Donnie Barnes, Jose Tavarez, Joel Harrison , Chad Dangervil
October 26, 2020
Painless service from beginning to end. Eat a banana and a bagel while you wait for your car to be ready... drink some coffee too. a bagel while you wait for your car to be ready... drink some coffee too. More
Other Employees Tagged: Fares Abualown, Colin Lord, Ernest Bynes , Midgi Kasten
August 30, 2020
Top notch service. I would definitely go back in future. Abdel was exceptional. Took his time to explain everything I needed to know. Five stars all round. Abdel was exceptional. Took his time to explain everything I needed to know. Five stars all round. More
Other Employees Tagged: Fares Abualown, Luis Giraldo, Omar Hajira
May 23, 2020
I didn't have the Services done because sales general sales manager did not want to honor what he offered when the car was purchase which wad Free Oil Change for as Long as I own the car. sales manager did not want to honor what he offered when the car was purchase which wad Free Oil Change for as Long as I own the car. More
Other Employees Tagged: Fares Abualown, Ernest Bynes, Omar Hajira
April 24, 2020
They can’t do math and are SLOW at responding I found the dealership while searching for a specific vehicle on-line. They had the vehicle I was seeking in their inventory and the advertised price I found the dealership while searching for a specific vehicle on-line. They had the vehicle I was seeking in their inventory and the advertised price was reasonable. I contacted the number on their site and it went directly to a salesman’s cell phone. First, he wasn’t expecting any customer calls on his phone. Second, I couldn’t hardly understand him due to a very thick accent. I asked about the car and gave him my number and he said he would call in an hour. Two hours later, no call so I found a different number and tried again. This time the salesman, Abdel, said he was with another customer would call back in 30 minutes. Two more hours and no call. Finally I call a third time and get Lydia. Very helpful, quick response. She gave me a single price with no line items listed. Then she sent me to Ryan. YIKES! All I was asking for was an out the door price for the vehicle. Since I am out of state I needed to understand the taxes. Ryan said he would get right on it. Day ended, no price list. But Ryan did tell me that I had to pay Florida taxes for the vehicle and then get a refund in my home state. No, you don’t. I have purchased 3 vehicles from out of state dealers. All have done the same thing. Calculate the sales tax in your state along with tag and title fees and that is what you pay. If you are local, maybe they are good to work with. But if you are out of state and they have to do math, you are out of luck. I am not flying 1,000 miles to get a car from a dealership that is too lazy to even do their homework and take care of customers. I’d avoid them. More
Other Employees Tagged: Ryan Larson , Lydia