Abby Depedro | Page 2

Service on 2013 F 150 Please note that Abby in the service department is an excellent representative for your dealership. She is extremely customer service oriented and alw Please note that Abby in the service department is an excellent representative for your dealership. She is extremely customer service oriented and always very cheerful. I live in Tennessee and spend the winters in Arcadia . I try to have my services completed when I am down here due to the way Abby has always treated me since we met 3 years ago. Please let her know she is appreciated. More

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Excellent experience Great car buying experience! Clint is wonderful to work with, as is Nick. Highly recommend DeSoto Auto Mall for sales and service. Abby is terrific. T Great car buying experience! Clint is wonderful to work with, as is Nick. Highly recommend DeSoto Auto Mall for sales and service. Abby is terrific. Thank you! More

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Great Service I brought my “new to me” truck in for its first service. I had a few concerns about it so I asked my service writer Abby, she listened and had them ch I brought my “new to me” truck in for its first service. I had a few concerns about it so I asked my service writer Abby, she listened and had them checked out, she even did her own investigating...Abby is the BEST!! I have had many different service writers at this dealership as I have been a customer for several years and am glad to see they have moved on as they weren’t very caring about customer concerns. I hope Abby is there to stay. I also had questions about having some modifications done to my truck, Shawn Barney had all the answers I was looking for, he is very knowledgeable and helpful! More

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Outstanding service. I could not have had a better person selling me my new ranger. Completely worked with me and my time schedule. Met with more early in the morning to deliver my vehicle. Got my price rang selling me my new ranger. Completely worked with me and my time schedule. Met with more early in the morning to deliver my vehicle. Got my price range and and my payments where I wanted them. More

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Chuck Lilly the hot headed "Service Manager" To start Abby Depedro is an excellent service writer, she listens and cares about making your vehicle repairs to your satisfaction. I had some issues To start Abby Depedro is an excellent service writer, she listens and cares about making your vehicle repairs to your satisfaction. I had some issues with a tire replacement, the dealership over charged me for road hazard warranty, when I needed it is when I found out of the over charge in the middle of a screw near the side wall, I paid for most of the tire. Then voiced my concerns and if was Chuck Lilly he listened did not say much, I told him I would give a bad rating for the Quick Lane service and I did just that, Chuck calls me and said my poor rating cost Abby $50.00 which I will give to her I don't want my big mouth to cost her anything. And that I'm no longer a customer of Desoto Ford and never return. We learn from the reviews customers give. I did not know Chuck spoke for the owners. Thanks, Glen Gavriloff More

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Great people and a fair deal I like dealing with locally owned businesses instead of a dealership with corporate ownership based in another state. When you deal with someone loca I like dealing with locally owned businesses instead of a dealership with corporate ownership based in another state. When you deal with someone local, they care more and these people care. More

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GREAT SERVICE AT DESOTO AUTO MALL I thought Abby was excellent she is knowledgeable and most of all friendly. My overall experience at DeSoto Auto mall was very good. I would recom I thought Abby was excellent she is knowledgeable and most of all friendly. My overall experience at DeSoto Auto mall was very good. I would recommend their service over any service department I have ever been in More

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Happy I thought Scott and Abby were excellent period both were kind knowledgeable and most of all friendly. My overall experience at DeSoto Automall was ver I thought Scott and Abby were excellent period both were kind knowledgeable and most of all friendly. My overall experience at DeSoto Automall was very good. I would recommend their service over any service department I have ever been in. More

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Service I drive to the Desoto Automall from Fort Myers to get my vehicle serviced. I make this drive due to the fast, friendly, professional service I receive I drive to the Desoto Automall from Fort Myers to get my vehicle serviced. I make this drive due to the fast, friendly, professional service I receive there. More

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