Aaron Winer | Page 15

Knowledgeable and Friendly Service From the time I purchased my BMW X1 in 2016 to my recent service appointment, I have had excellent experiences with the BMW of Salem sales and service From the time I purchased my BMW X1 in 2016 to my recent service appointment, I have had excellent experiences with the BMW of Salem sales and service departments. The employees know their cars - inside and out! They are professional, friendly and communicate in a timely manner. The waiting area is clean, comfortable and relaxing. I don't mind hanging out, but if the service is going to take more than a few hours, they will provide a loaner vehicle. Top notch service. More

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Superb, as always I keep my cars for a longer than average period, 13 years. As such, the relationship between me and the dealership largely revolves around my experie I keep my cars for a longer than average period, 13 years. As such, the relationship between me and the dealership largely revolves around my experience with the Service department (all your departments are absolutely superb, by the way). My wife and I left Mercedes and sold two of our three Mercedes the same day over their Service department. This BMW's dealership Service department is the finest I've ever encountered. Everything is always correct, polite, and as it should be. They go out of their way to be proactive and make the ownership truly a joy. As great as each and every one of them is, I'd like to single out Aaron Winer. This young man has the savvy of a gentleman of far more years. As I said, post sale...it's the Service department that makes/breaks return customers. All your staff is of the finest caliber, and its difficult to stand out in such a group, but (to absolutely no other staff's detriment) Mr. Winer consistently does such. I'm retired. I've hired and fired many in my years. He triggers the "headhunter" reflex in me, and were I still working, I'd be working on hiring him away from you. I've few compliments greater than this. More

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I keep coming back. My ratings tell it all. Personnel, service,facilities are all of the highest quality. Easy access location is also a plus. I keep coming back don’t I. My ratings tell it all. Personnel, service,facilities are all of the highest quality. Easy access location is also a plus. I keep coming back don’t I. More

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Easy service visit I took my BMW in for an oil change and service and everything went smoothly. Quick in and out with timely transportation to and from the dealership in I took my BMW in for an oil change and service and everything went smoothly. Quick in and out with timely transportation to and from the dealership included. Thank you. More

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Courteous and Professional Let us know exactly what to expect, and how long it would take. The addition of the factory safety recall service was a plus, it saved us an additiona Let us know exactly what to expect, and how long it would take. The addition of the factory safety recall service was a plus, it saved us an additional service appointment. Overall great service. More

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Salem BMW does it right every time Aaron is who I’ve dealt with and he’s awesome. Very knowledgeable and I always appreciate everything he suggests and feedback. I’m a little picky ab Aaron is who I’ve dealt with and he’s awesome. Very knowledgeable and I always appreciate everything he suggests and feedback. I’m a little picky about my car and he gets it. Good location and the employees are all friendly and seems like a pretty good place to work. More

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Exceptional Customer Service We enjoy our relationship with BMW of Salem, you can count on an exceptional experience with all departments, from a dealership that supports the loca We enjoy our relationship with BMW of Salem, you can count on an exceptional experience with all departments, from a dealership that supports the local community. Craig, Lisa, and Jeffrey took great care of us during our recent visit and Jim, Nick, Ashlie, Kinsey, Chris, Aaron, Gary, and Jon always provide outstanding service and support. We enjoyed working with Craig during our recent visit; he worked closely with us to find the right car for our needs. More

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Service staff is A+ I have an older but very low miles BMW and having it serviced and maintained at BMW of Salem is an absolute pleasure. From the service advisor to the I have an older but very low miles BMW and having it serviced and maintained at BMW of Salem is an absolute pleasure. From the service advisor to the mechanics, they are all courteous and professional and if they don't get something right from the first time, they will see to it that it is fixed to my satisfaction with a smile. More

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Great service! I called to schedule service and they got me in right away. The check-in was quick and they gave me a brand new car for a loaner while it was in the s I called to schedule service and they got me in right away. The check-in was quick and they gave me a brand new car for a loaner while it was in the shop. Aaron was fantastic and it was a good experience! More

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high class and convenient service . customer service rep really knew my car, answered my questions thoroughly, and provided thoughtful recommendations. He was helpful without be sale . customer service rep really knew my car, answered my questions thoroughly, and provided thoughtful recommendations. He was helpful without be salesy. Thank you for a positive experience! More

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