Aaron Schreiner | Page 4

Just purchased a new RX. Ralph and Dale provided a great purchase experience. Aaron patiently explained all the technology and features. This was the first time I’ve felt like a dealership took the time to purchase experience. Aaron patiently explained all the technology and features. This was the first time I’ve felt like a dealership took the time to explain everything. More

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Is there a more superlative word than superb? If so, that is my description of this dealership. Marc Bales made purchasing a pleasure. I gladly drive 100 miles to get my car serviced. I think the tech suppor is my description of this dealership. Marc Bales made purchasing a pleasure. I gladly drive 100 miles to get my car serviced. I think the tech support have more computer knowledge than Bill Gates and more patience than the biblical Job. Dave from Marietta, GA More

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What a incredible experience and surprise . Billy work with my husband not only to have it as a surprise for me but to give me my dream car. Never had a dreading moment nor felt pushed from the day we wen with my husband not only to have it as a surprise for me but to give me my dream car. Never had a dreading moment nor felt pushed from the day we went in to look at them. Loving my Lexus but the experience was like no other . Thank you Billy. Top notch all the way around. More

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Very good experience all around- all employees were extremely friendly, helpful and professional. We will continue to stay in contact. extremely friendly, helpful and professional. We will continue to stay in contact. More

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Very clean and beautiful dealership! Everyone was very friendly and helpful. I worked with Ralph Paty to order my new Lexus RX 350. He kept me informed weekly about the time of arrival of my new car and w friendly and helpful. I worked with Ralph Paty to order my new Lexus RX 350. He kept me informed weekly about the time of arrival of my new car and was most helpful when I went to the dealership to pick it up. He even made pictures of me with my new car! Leigh Ann Morgan did the initial paper work and explained financing. She called me the day before my car arrived and gave me the final payment information. Aaron Schreiner was most helpful in explains all the technology and setting up my iPhone and the Lexus app. Marc Bales was most helpful with all the final paper work that I had to sign. Overall, it was a very pleasant experience, and I love my new Lexus… this is #5 for me to drive! More

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Smooth and easy process. Very professional group, knowledgeable and courteous. Marc is a super nice guy, no pressure salesman. I highly recommend the dealership and the Lexus product! knowledgeable and courteous. Marc is a super nice guy, no pressure salesman. I highly recommend the dealership and the Lexus product! More

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We just picked up our fourth Lexus and are very excited about our first hybrid. So far, everything is great, and we are well pleased with our choice. Ralph Paty was terrific in getting us a great deal an about our first hybrid. So far, everything is great, and we are well pleased with our choice. Ralph Paty was terrific in getting us a great deal and was very professional and amazing. We can't thank him enough. Also, Aaron was wonderful in explaining all the new features. Thanks, also, to the rest of the staff that made our experience easy and pleasant. We look forward to many more years of driving a Lexus!! More

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Purchased new vehicle from this dealer. Everyone I came in contact with including Ralph, Ed, Robert, Jackson and Aaron were cordial, extremely efficient and helpful in every way. I drove 330 miles to purch in contact with including Ralph, Ed, Robert, Jackson and Aaron were cordial, extremely efficient and helpful in every way. I drove 330 miles to purchase my vehicle there and would do it again. More

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Fantastic experience!! Everyone at this dealership was professional, knowledgeable, friendly and courteous. But, the best of the best was Ralph Paty, the glue that holds the dealership together....25 yea professional, knowledgeable, friendly and courteous. But, the best of the best was Ralph Paty, the glue that holds the dealership together....25 years plus experience and it showed. It was perfection from day one. Thanks Lexus of Chattanooga and Ralph for your pampering and assistance throughout the buying process!! It was a pleasure!!!! More

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Service is A-1. Nathan is outstanding in service dept. In sales dept. there is a really good guy. His name is Ralph Paty. He was the original salesman who helped me when I traded in my old Lexus and go In sales dept. there is a really good guy. His name is Ralph Paty. He was the original salesman who helped me when I traded in my old Lexus and got a RX 350 SUV. It is a sweet car. But Mr. Paty has been outstanding. He was kind, knowledgeable, and professional. Since the original transaction on April 13, 2020 he has been very helpful with several matters and always handled things with a smile and a kind word. I would recommend him to any potential customer who wants a good car and a good experience. More

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