Aaron Schreiner | Page 2

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us at Lexus of Chattanooga! 🌟 We're thrilled to hear that everyone, especially Marc, was friendly and helpful throughout your visit. It's wonderful to know that Marc was patient, pleasant, and efficient, even when faced with some challenges. We appreciate your kind words about the technical trainer, the accounting team, and the overall experience. Your feedback is valuable to us, and we're grateful for your willingness to work with us again. We understand your concerns about the parking lot and appreciate your patience. If there's anything else we can do for you or if you have further feedback to share, please don't hesitate to reach out. We look forward to serving you in the future, and we'll keep your anticipation for the new location in mind.

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our dealership bright, very clean, and inviting. Creating a positive and welcoming environment is important to us, and we're delighted that you were impressed with the ambiance. We appreciate your kind words about our friendly and professional staff. Customer satisfaction is our priority, and we're glad to have made a positive impact on your visit. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

Lexus of Chattanooga responded

Thank you for your wonderful review! We're delighted to hear that you had a pleasant experience with us at Lexus of Chattanooga. Our commitment to providing a pressure-free environment and exceptional service is at the core of what we do, and we're thrilled that you felt accommodated, informed, and professionally treated during your visit. Your recommendation means the world to us. We're honored that you would consider us for your friends and family. If you or your loved ones ever have any questions, need assistance, or want to explore more about our offerings, please don't hesitate to reach out. We're here to provide the same excellent experience to all those you refer. Thank you for choosing Lexus of Chattanooga. We truly appreciate your support and look forward to the opportunity to serve you, your friends, and your family again!

Lexus of Chattanooga responded

Thank you for sharing your outstanding car purchase experience with us at Lexus of Chattanooga! We're truly delighted to hear that your experience was the best you've ever had, and we're honored to have been a part of it. It's wonderful that our team members, including Curry, Mr. Emerson, and Justin, provided you with friendly, professional, and helpful service throughout the process. Your recommendation means a lot to us, and we're grateful for your kind words. If you have any more feedback or if there's anything else we can do for you, please feel free to reach out. We're here to assist you.

Lexus of Chattanooga responded

Thank you for taking the time to share your wonderful feedback about your recent experience with Mark at Lexus of Chattanooga. We're delighted to hear that Mark was very helpful and engaging throughout your journey with us. Providing exceptional customer service is at the core of our values, and it's heartening to know that Mark exceeded your expectations. At Lexus of Chattanooga, we strive to create a seamless and enjoyable car-buying experience for our valued customers, and we are thrilled to hear that Mark made your time with us a pleasure. We believe that building strong relationships with our customers is crucial, and Mark's dedication to assisting you is a testament to that commitment. Congratulations on your new Lexus! We are equally excited to have been a part of this journey with you. Our team at Lexus of Chattanooga is passionate about delivering high-quality vehicles that offer a unique blend of luxury, performance, and reliability. We hope your new Lexus brings you countless memorable moments on the road ahead. Should you have any further questions or require any assistance in the future, please do not hesitate to reach out to us. We are always here to provide you with the exceptional service you deserve. Once again, thank you for choosing Lexus of Chattanooga. We truly appreciate your kind words and your business.

Lexus of Chattanooga responded

Thank you for sharing your excellent experience with Lexus of Chattanooga. We're thrilled to hear that our staff provided you with exceptional service and made the entire process smooth and pleasant. Our team takes pride in delivering a high level of customer satisfaction, and we're delighted that their kindness and expertise made a positive impact on your car-buying journey. We're especially pleased to hear that Evan, your salesperson, was helpful, knowledgeable, and kept you updated throughout the process. Providing honest perspectives and clear communication are key elements of our commitment to ensuring a positive experience for our valued customers. We're also glad to hear that the financial department was helpful and took the time to explain all the available options, ensuring that you were well-informed. It's our goal to make the financial aspect of the process as transparent and straightforward as possible. Thank you for recommending Lexus of Chattanooga, and we're incredibly happy to hear that you're satisfied with your new car. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again in the future.

Lexus of Chattanooga responded

Congratulations on your new car! Thank you for sharing your positive experience with us. We are thrilled to hear that Marc was a great salesman and that he provided excellent customer service during your four-month wait for the arrival of your new car. At Lexus of Chattanooga, we believe in providing our customers with a seamless and enjoyable car-buying experience, and we are delighted to hear that you had a pleasant experience with us. We are also grateful for your nine years of loyalty as a customer. Thank you for choosing our dealership and for recognizing Marc's efforts in providing excellent customer service. If you have any further questions or concerns, please don't hesitate to reach out to us. We look forward to serving you in the future.

Lexus of Chattanooga responded

Thank you for taking the time to leave such a positive review about Marc and our dealership. We're thrilled to hear that you had a great experience with us and that Marc was able to provide you with the professional and efficient service that you deserve. We strive to provide exceptional customer service, and we're glad that we were able to exceed your expectations. We appreciate your recommendation and look forward to working with you again in the future!

Lexus of Chattanooga responded

Thank you so much Becky for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.