AJ Rueda
AJ Rueda at Westside Lexus

AJ Rueda

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.8
8 Reviews
4.8

8 Reviews

Write a Review

Dealership Experience

11 mos

8 Reviews of AJ Rueda

May 18, 2024

Dealership Rating
Employee Rating

I was very impressed with Southwest Lexi's operation. The people I dealt with were very knowledgeable and helpful. More

by JANBURKE7
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

May 03, 2024

Dealership Rating
Employee Rating

Upscale facility, friendly staff and great service. The process was smooth although could have been slightly faster. More

by xkarika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

May 03, 2024

Westside Lexus responded

We appreciate your feedback! It's great to know that you enjoyed our facility and service at Westside Lexus. We'll take note of your comment about the process speed for future improvements. Thanks again!

March 22, 2024

Dealership Rating
Employee Rating

Disappointing Experience with Manuel in Finance My experience with Manuel in the finance department was disappointing and left much to be desired. Despite our salesperson's excellent service, Manuel's More

by Karen.insurancebroker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Manuel Gomez

Mar 22, 2024

Westside Lexus responded

Hi Karen. We're sorry to read about your disappointing experience with our finance department. We strive for professionalism and respect in all interactions, so it's concerning that this was not reflected during your visit. Your feedback is valuable as we continue to improve our customer service standards. If you'd like to discuss the matter further or have any other concerns, please don't hesitate to reach out directly. Thank you. Christian Davidson - Lead Financial Services Manager - (281) 558-3030.

December 01, 2023

Dealership Rating
Employee Rating

Great experience. I only ever dealt with my salesman AJ. So refreshing to build a relationship with one person. More

by CJRIGAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Westside Lexus responded

We're so glad to know that you had a great experience with AJ at Westside Lexus! Building relationships is what we strive for — thanks for your feedback and support!

October 11, 2023

Dealership Rating
Employee Rating

We had a very good experience with our sales person and when teaching us about our car, he was very knowledgeable. This was our second car that we bought at westside Lexus More

by THE-NUT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2023

Westside Lexus responded

We're so glad to know you had a great experience with our sales team here at Westside Lexus. It's wonderful that this is your second car from us - we truly appreciate your loyalty!

October 03, 2023

Dealership Rating
Employee Rating

AJ Rueda was more than excellent in Lexus, he gave us all the support and helped us taken the best decision. More

by Karina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro , Jessica Arevalo

Oct 03, 2023

Westside Lexus responded

Karina, we're delighted to know that AJ provided excellent support during your visit to Westside Lexus. We appreciate the feedback and hope you enjoy your new ride for many miles to come!

September 27, 2023

Dealership Rating
Employee Rating

Fantastic service❤️ It was a pleasure doing business with AJ. My SUV is so elegant More

by garcia_irma58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2023

Westside Lexus responded

The pleasure was all ours! Thank you for working with us at Westside Lexus and giving AJ a shout-out. Safe travels in your SUV!

August 27, 2023

Dealership Rating
Employee Rating

Great sales experience. Great environment. Great deal. It was actually a fun car-buying experience. More

by michael@fitzgeraldmsi.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine

Aug 28, 2023

Westside Lexus responded

Thanks for choosing Westside Lexus! We're thrilled to hear your car-buying experience with us was such a fun time and we hope you enjoy the ride for miles to come!