AJ Muhammad

I've been shopping for a car for awhile now. Odds weren't exactly in my favor for past reasons. I applied online not thinking anything would come of it and i received a call saying everything ca Odds weren't exactly in my favor for past reasons. I applied online not thinking anything would come of it and i received a call saying everything came back good and I just needed to come in to look at my options. I was so excited and the sales rep really helped me feel comfortable, they were all very informative and there was no pressure. Mark Mazda definitely exceeded my expectations and went above to help me find what I needed & that would work for me and my family. I am very thankful. More

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First time car buyer and man was this a horrible experience.. I wanted to get myself something nice and build my credit score even better but these people suck. As soon as I gave them my down paymen experience.. I wanted to get myself something nice and build my credit score even better but these people suck. As soon as I gave them my down payment and signed the contract they moved on and completely ignored every other question I had. I had some important questions but nobody at this place cared at all once they got my down payment. Not to mention they took over a week to give me any paperwork I signed. I had asked if they could do a bit better of a price because I believed the vehicle was pretty overpriced and they said they could do a discount for me, come to find out they didn’t even give me any discount!! I was super fed up and just said screw it, I was tired of going back and forth with these people. They also snuck in multiple unnecessary extra charges on the contract such as a $800 LoJack service, $800 tint which wasn’t even good tint, and a Continental extended warranty along with some other BS charges. I actually ended up cancelling the warranty because it was a really bad warranty after doing some research especially for $2600. After I finally got the car I noticed that they didn’t even give it a detail like they promised!!! There was dirt marks all over the upholstery and door. I had specifically asked if they were cleanable marks… then they promised they would give the vehicle a full detail/wash before I get it. Complete BS they didn’t clean it at all!!! DO NOT SHOP HERE YOU WILL BE VERY VERY DISAPPOINTED!! I wish I had looked at their reviews a bit more before I pulled the trigger on a vehicle from them. They’re all liars/scammers especially Sterling, AJ, and Kevin. AVOID those 3 at ALL costs!!!! They just want your money they don’t care about giving you a decent vehicle/deal. I will never shop here again that’s for sure. But like they say you live, you learn… More

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