AJ Castor | Page 11

Welcome The team at Zimmerman Honda is OUTSTANDING! Luis and Blake make things happen. Very considerate and caring! With them, it's not about the sale, it's a The team at Zimmerman Honda is OUTSTANDING! Luis and Blake make things happen. Very considerate and caring! With them, it's not about the sale, it's about customer satisfaction. Thank you! More

Helpful 0

Report | Print

Everything's done top drawer Bought second car from Zimmerman. In both cases worked with Marty Curry.. So easy to talk to. Oil changes are without reservation and started immedi Bought second car from Zimmerman. In both cases worked with Marty Curry.. So easy to talk to. Oil changes are without reservation and started immediately. Coffee and cookies are a nice touch. More

Helpful 0

Report | Print

What an excellent dealership. Very excellent service. My parents were buying a new car and they loved the service. Got everything they wanted. Thank you for the excellent service. Very excellent service. My parents were buying a new car and they loved the service. Got everything they wanted. Thank you for the excellent service. More

Helpful 1

Report | Print

Luis Arango is an ace! Just purchased another car from Zimmerman Honda with Luis Arango as our salesman. Luis is excellent. He knows the features of the car and makes sure h Just purchased another car from Zimmerman Honda with Luis Arango as our salesman. Luis is excellent. He knows the features of the car and makes sure he provides a very complete overview of the car's operation when he sells a vehicle. Luis always follows up on every item we ask about. The entire dealership staff is friendly and helpful. You never feel like you are being oversold on service and always feel confident that we are getting good advice. Hondas have proven to be great, reliable cars with fantastic gas mileage and great safety features for our family. More

Helpful 0

Report | Print

Zimmerman Honda is THE place to buy your next car.. Aaron Miguel has been such a great person to work with. This is our third CR-V we've bought at Zimmerman's because of our excellent experiences, and h Aaron Miguel has been such a great person to work with. This is our third CR-V we've bought at Zimmerman's because of our excellent experiences, and he is our favorite to work with. He's attentive and courteous, and always with a smile. He can answer any of our questions regarding the car's features, helping us make our buying decision easier. The excellence of Zimmerman Honda starts with the courteous voices of the ladies as they take our phone call, and continues throughout the dealership. Each time I've brought my car in for service I've been treated kindly and promptly, and they always take good care of my car. We've been very happy with Zimmerman's and won't plan to go anywhere else. More

Helpful 0

Report | Print

Another great experience This is the second honda I bought from Zimmerman. The staff was kind and reassuring. I have been a customer since 2008 and never regretted it. This is the second honda I bought from Zimmerman. The staff was kind and reassuring. I have been a customer since 2008 and never regretted it. More

Helpful 0

Report | Print

Maintenance I had them perform a routine maintence, that of replacing the timing belt and water pump. When I started to drive away I noticed an engine vibration I had them perform a routine maintence, that of replacing the timing belt and water pump. When I started to drive away I noticed an engine vibration that was not there before. Initially they were hesitant to to believe that it had anything to do with the worked they performed. There upon I agreed to drive it home in hopes that it was possibly a motor mount issue that would resolve itself. The next day I called the service consultant and he suggested that I bring it back for evaluation. They rechecked the timing and several other possible causes but to no avail. The vibration still persisted. And I was told that the worked performed was correct. So the tech asked me what I wanted them to do. I said please fix it. They then gave me a loaner car to return home. They called later saying basically they did all they could. But the vibration was still there!!! I assumed I would be picking up my car and just living with the vibration waiting for some future engine failure. But to my surprise I discovered that they believed my protests that the vibration was not there before. They reperformed the entire procedure and discovered the cause and corrected it. No more vibration. My faith in the adage the "customer is right" has been renewed. Those at Zimmerman Honda from the personal attention by the service consultant, mechanics even the owner himself made great effort to correct the problem. Zimmerman Honda has won my trust and great admiration! I would recommend them to anyone. Paul S From Kewanee Illinois More

Helpful 0

Report | Print

Third car, will not buy anywhere else I just purchased my third vehicle from Zimmerman. Best dealership ever. Superior salesperson Vanessa Lager who not only helps me during the sale but a I just purchased my third vehicle from Zimmerman. Best dealership ever. Superior salesperson Vanessa Lager who not only helps me during the sale but anything I've ever needed, she's been there! I will not buy from any other dealership, ever. zimmerman Honda is my only choice! Financing through Honda, easiest car buying experience again for the third time! Thank you!! Made an appointment for our Pilot while we were there; thx AJ! More

Helpful 2

Report | Print

Mirror Replacement I ordered a new driver's side mirror for our 2016 CRV. When I picked it up A J heard the parts guy and I talking and said he would take care of ins I ordered a new driver's side mirror for our 2016 CRV. When I picked it up A J heard the parts guy and I talking and said he would take care of installing the mirror. Thanks A J a true service to this customer. More

Helpful 1

Report | Print

Outstanding sales and service Our experiences with Zimmerman Honda began with our Odyssey, which we purchased elsewhere. The Service Dept. resolve our door issue, which turned out Our experiences with Zimmerman Honda began with our Odyssey, which we purchased elsewhere. The Service Dept. resolve our door issue, which turned out to be resolved by resetting the door. They did not charge us for their time, although I was prepared to pay! Since then, we have had other maintenance items done including brakes, shocks and a timing belt. All work has been the highest quality, and they even took me to and from work while they were working on our van. Hats off to A.J. and others for The outstanding service experiences sold us on the idea that we needed to purchase our next vehicle from Zimmermans. I contacted Marty Curry via the Internet, and he walked us through the sales process after helping us find exactly what we were searching. Marty took extra time to ensure that we understood how to operate the CR-V. He was very pleasant and knowledgeable, and he genuinely cared that we got what we needed. Marty gets 5 out of 5 from us for an outstanding job! More

Helpful 1

Report | Print