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When I purchased the truck. ..everything seemed fine at first...However, the rip in the driver's seat was well hidden. Additionally, the dealer added on charges that should have ..everything seemed fine at first...However, the rip in the driver's seat was well hidden. Additionally, the dealer added on charges that should have been allocated only for new vehicles. I made several calls to the dealership and was promised a call back but none came from the manager or finance manager. More

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They spray painted the underside of the car to hid serious rust damage that was revealed when we took the car to a mechanic for inspection. Do not buy a car from this crooked dealership. serious rust damage that was revealed when we took the car to a mechanic for inspection. Do not buy a car from this crooked dealership. More

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MOST UNPROFESSIONAL BUSINESS I EVER BEEN. SOLD ME LEMON NOW DON’T WANT TO ANSWER MY CALLS!! SOLD ME LEMON NOW DON’T WANT TO ANSWER MY CALLS!! More

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Won’t answer the phone half the time. Sales manager Erica refused to call me back 90% of the time. Never called me back to give me any numbers. One of the salesman was extremely rude. Nev Sales manager Erica refused to call me back 90% of the time. Never called me back to give me any numbers. One of the salesman was extremely rude. Never seen a business less interested in making money. I called several times because I really wanted that car, but there is a limit. I will end up buying a car from someone else because of their total lack of customer service. Answering the phone is not hard, but it is a challenge for this dealership. You had better really want a car and be willing to chase the xxxx out of them if you’re going to buy one there. More

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With all dealerships, their main goal was to sell the car. Meaning, customer service "sometimes" goes out the door. Not saying they were rude, not saying they weren't helpful, but there was a rush / urge car. Meaning, customer service "sometimes" goes out the door. Not saying they were rude, not saying they weren't helpful, but there was a rush / urgency to make sure the deal is done, more than making sure you were acceptable of the vehicle. But, a nice deal was done, they help with the financing. We assisted by the sales rep,...and the boss. That was interesting. They gave a nice deal for the trade in, which I was super happy about. The finance guy, he was extremely helpful. Gave a nice deal based off the parameters that I presented. All in all, I just needed a new car, as the car I traded in was the first car I ever purchased. The new car I purchased now was more fitting, more space, hopefully not a gas guzzler. So, I have a car, and after a month, we will see. More

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Good guys. Honored the better price from AutoTrader. Didn't get me what I wanted on my trade-in but got me close. Honored the better price from AutoTrader. Didn't get me what I wanted on my trade-in but got me close. More

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I JUST GOT A LETTER TODAY THAT THEY PUT A STOP PAYMENT ON THE CHECK THAT WAS SENT TO THE DMV TO PAY FOR MY TAXES!!!!!! THESE PEOPLE ARE FREAKING CROOKS, THIEVES, AND LIARS!!!!! I HAVE PICTURES OF THE LETTER THE CHECK THAT WAS SENT TO THE DMV TO PAY FOR MY TAXES!!!!!! THESE PEOPLE ARE FREAKING CROOKS, THIEVES, AND LIARS!!!!! I HAVE PICTURES OF THE LETTER I UPLOADED TO THEIR GOOGLE REVIEW!!!! MY BANK PAID THEM IN FULL FOR THE COST OF EVERYTHING!!!!! More

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I asked for someone to contact me. It took 2 days. She said she would give me a video of the car that day. Nothing. I called back the second day. She apologized again. Promised the next day. Nothing. i ca said she would give me a video of the car that day. Nothing. I called back the second day. She apologized again. Promised the next day. Nothing. i called. No response. Horrible customer service. I gave it a 1 star only because there were no 0 stars. More

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I bought a car at this dealership 5/26/2021 and was very happy with the experience. I don’t know why the place has gotten so many bad reviews. Sherard Reddick was very helpful, polite, and professional. Nic happy with the experience. I don’t know why the place has gotten so many bad reviews. Sherard Reddick was very helpful, polite, and professional. Nicole Bradley was working her very first day in the financial department and made the transaction easy. The price was fair, the people friendly and knowledgeable, and the service was attentive. More

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