51 Ontario Volkswagen Dealers

Very good experience with Bramgate and Mr. - Kaur_gagan15

Very good experience with Bramgate and Mr. AP, thank you so much for such a good service.

Professional and friendly service, advice received had - Marian

Professional and friendly service, advice received had been delivered patiently and in a way I could understand completely. Warranty claim had been stress free and fast without any issues Complimentary car wash offered Amazing all round experience! 10stars!

Great experience. - Doug

Great experience. We got the car, colour and finance terms we wanted. No pressure to buy product or services we were not interested in. Artur and Dmitry kept us informed an everyone was pleasant and professional.

Amazing experience! - Nathalie G.

Amazing experience! The seller, Andrew Reid, was incredibly attentive, patient, and trustworthy. He truly kept his word, was very kind, and went above and beyond to make the process easy and stress-free. He answered all my questions with care and professionalism. I absolutely love my 2026 Golf GTI and couldn’t be happier. I highly recommend him to anyone looking for an excellent car-buying experience!

I was treated very well. - mrrove

I was treated very well. Two minor complaints. whoever installed the new license plates on my new truck used rusty, old screws that I had to replace with the proper stainless steel license plate screws. Also, my insurance agent contacted someone at the dealership, asking for a copy of my ownership. no one responded and she had to get me to produce it.

I bought my first bmw here today. - Scott

I bought my first bmw here today. My folks have bought 3 from there this is why I decided to try a bmw for the first time. Off the start everybody is friendly because obviously they want your business. After that however different story. After purchasing the car and the full service plan and warranty. I was set to get the car yesterday on truth and reconciliation day. So on the day before I got a call from Eric the salesman and was put on speaker phone to talk about bringing my father in for another sale as his 3rd bmw was out of warranty. I said sure I'll bring him in when I pick up the car. I get a call on the day I'm supposed to pick up the car to be told that the ministry was closed for the holiday. You'd think the person that would be in charge of the one job they have would know when holidays are to get ahead of the game or to pick a different day. So needless to sadly the day I pick up y first bmw wasn't going to be registered. They offered to get it with a dealer plate. Wasn't interested until the car was ready. Low and behold I'm looking forward to picking up the car the following day. I get there it's sitting in the showroom ready to go. I sign all the paperwork and am ready to go. Well Alex takes me into the room where it's sitting. I gave it a once over to make sure my request of not using a machine buffer to clean it was honored. Well they did do what I asked for as I was told they'd wash it by hand instead. There wasn't any swirls on the paint between they also didn't even was it. Especially after the car wasn't ready the day before. You'd think if you had an extra day to make sure things are ready. We'll they didnt even wash it. Bug guts still on the hood and windshield. Then I get into the car to get things setup through the app I look in the back seat to see that the interior wasn't touched either nor even vacuumed. Everyone dropped the ball. I walk in the dealership and everyone is in their office on their phones. Nobody looked at the car. It went thru 3 people including the manager and salesman didn't even take the 1 minute to look at the car to redeem themselves on customer service. They all apologized obviously because of their complete incompetence. They offered to take the car and clean it there after I'd already been sitting and waiting for a day because it wasn't ready in the first place. I only got an apology from the manager. The sales guy eric didn't apologize and was to worried about making another sale to the ol man then making sure the customers buying experience was carried out to the fullest. Unfortunately I bought the service and warranty plan an am stuck going back there for warranty work unless I drive to London. We'll thats just not very logical. So I WOULD NOT RECOMMEND ANYONE SPENDING THEIR HARD EARNED DOLLARS AT THIS DEALERSHIP. THEIR PRIORITIES ARE ON MAKING SALES AND NOT CUSTOMER SATISFACTION. COULD YOU IMAGINE NOT GETTING AN APOLOGY FROM THE GUY THAT SELLS YOU THE CAR. THIS SPEAKS VOLUMES. THE ALL MIGHTY DOLLAR DRIVES THE INCENTIVES THEIR AND NOT CUSTOMER SERVICE. NOW I WORRY ABOUT WHAT KIND OF SHENANIGANS WILL HAPPEN IN THE SRRVICE DEPT IF THIS WAS A SIGN TO COME. The worst buying experience of a car at a dealership in my life. xxxx I even had a better experience a used car dealership in London. With no big brand new building and it was clean as a whistle. Very sad. The sadest part is the warranty and service plan I bought was pretty expensive all overhead and NOBODY IN THE SALE OF THE CAR FROM START TO FINISH DID THEIR JOB. xxx ARE WE PAYING FOR. INCOMPETENCE. SAVE YOUR MONEY AND HAART ACHE UNLESS YOU LOVE DISAPPOINTMENT. UGH. THE WORST CAR BUYING EXPERIENCE OF MY LIFE

We couldn’t be happier with our purchase of a used Audi - taylorsdeli

We couldn’t be happier with our purchase of a used Audi Q5! From the start, we were looking for something spacious, stylish, and reliable. Originally, we thought we’d test drive the VW Tiguan as well, but once we got behind the wheel of the Q5, it was clear this was exactly what we were looking for. The drive is smooth, quiet, and confident, with just the right mix of luxury and practicality. The interior feels premium without being over the top, and the cargo space is perfect for both daily use and weekend trips. A huge part of the experience was thanks to Justin and Daniel. They were absolutely incredible—professional, knowledgeable, and genuinely helpful every step of the way. They made the process feel effortless (almost dangerously easy!) and left us feeling completely confident in our decision. If you’re considering a used vehicle, I highly recommend checking out what they have available—you might just find exactly what you’re looking for like we did! Stew & Amber

Friendly and warm staff. - Rossana DeCampo

Friendly and warm staff. Clear communication. Left satisfied and confident with work completed. Well run dealership.

Owen Sound Volkswagen providing an Amazing staff, - cbridge55

Owen Sound Volkswagen providing an Amazing staff, excellent service, honest communication, and a dealership experience that always feels welcoming.

This dealership is worth the drive! - Amy G

This dealership is worth the drive! I called about a vehicle for my son's first car purchase. I was directed to Audley Pierce, immediately felt he was trustworthy, no pressure sales. Audley cares to make sure you are buying exactly what you are looking for. Once we determined the sale, he directed us to Lisha Liang, Financial Service Manager. Such a pleasant transaction. Lisha went above and beyond too! They made the purchase even sweeter and took my husband's older vehicle as trade so that we didn't have to deal with selling it ourselves. Helped us avoid a huge headache. This dealership works as a team to make sure their families are truly happy. My Son experienced his first vehicle purchase and VW Villa, we would highly recommend this dealership to anyone looking to be treated with honesty and integrity. Thank you to Audley and Lisha :)

I had the pleasure of working with Khaled in sales. - sylvie

I had the pleasure of working with Khaled in sales. We did everything online and once my Atlas arrived he took photos and sent them to me. They held my Atlas for 3 weeks as I was travelling to the area. I was greeted by Ali in Finance, who was super kind and knowledgeable. Both men were courteous and friendly and had my vehicle ready to go, papers were signed and was gifted a VW bottle of choice! The biggest and best experience I have had! Not pushy with sales for car or any extra products. They were fantastic to deal with and I plan to provide many referrals based on my experience. Keep up the great work guys, it was truly a pleasure working with you!

I took my vehicle in for service to flush my brake fluid - Self-Mechanic

I took my vehicle in for service to flush my brake fluid but I knew already that I had one caliper that had a broken bleeder screw. They had to replace it and couldn't remove the broken bleeder screw (I work on my own vehicles and have since I was 18) It is possible to remove broken bleeder screws without having to replace the whole caliper, I just didnt have the time to do it myself this time around. They went to flush my brake fluid but told me that all other bleeder screws were seized and couldn't do the brake flush. It is possible to to unseize bleeder screws with lubricant and small amounts of heat. The scary part about bringing my car into this dealer is that with coincidence my front driver side wheel bearing was making noise while turning, right after the appointment with Barrie VW. My wheel bearing prematurely failed and progressively got worse to the point of my wheel potentially coming off due to this failed bearing. To make matters worse I went to go replace said wheel bearing yesterday myself and confirmed that the hub bolt that connects to the CV axle was loose and not at proper torque specifications. Did the tech at Barrie VW seriously loosen my left front wheel hub bolt on purpose so the bearing would fail prematurely I surely hope not, in hopes that i would bring my car back to that dealer for the repair. On top of all this the tech at the shop didn't lubricate the slide pins on the new caliper they installed and this too would cause the caliper to eventually seize up. Im glad I can work on my own vehicles and have the tools to do so because I caught all this. Now I'm paranoid as to what else they did to my vehicle and am going to check everything over. I will never bring my car in for any service to this VW dealer again. They give VW a bad rep when in turn VW can be reliable vehicles if looked after properly and with care. I had a 2011 Jetta that I maintained and repaired myself and the wheel bearings never failed on that car for the time I had it making it to over 300,000km. To think I almost bought a brand new 2026 Jetta from this dealer, which they too tried to gouge me on a $30,000 vehicle pushing it up to nearly $46,000 with all the addons they tried to sell me without much explanation as to what they were by the car sales lady. The car sales lady even tried getting me to write a fake 5 star review on google for herself and I unfortunately did. If you want a VW and want it maintained and repaired I recommend going to Orillia VW or Alliston VW for their better reputation and honesty, not shady practices. Just my 2 cents.

I recently purchased my “new-to-me” car from Nicole - Neil

I recently purchased my “new-to-me” car from Nicole Flanagan at VW Chatham, and the entire experience was fantastic. Nicole made the process quick, easy, and completely stress-free. By the time I returned from my test drive, she had already valued my trade-in, and the offer was excellent. I couldn’t be happier with the service she provided or with my new car. If you’re looking for someone who’s friendly, efficient, and truly great to deal with, I highly recommend asking for Nicole at VW Chatham!

My experience of dealing with service department for at - agron.zeqo

My experience of dealing with service department for at least the last 10 years has been good to great. I have no words for Lauretta for her dedicated time. She has been just great

I went to Guelph VW to see about a 2025 demonstrator with - Joannebirtch

I went to Guelph VW to see about a 2025 demonstrator with 15k on it. The price was quoted at $58,000. We sat down to talk about a final price and, once the value of our trade and the “$7500 discount “ were deducted, the final cost with the add-ons was over the posted price. “Well, we have to start at the price of a brand new car and deduct the discount and your vehicle and THEN add on the cost of the so called optional equipment” like the paint colour and another piece of equipment that could not be removed. Am I wrong to think the sticker price should include these additional things (since they could not be removed)? There was no discount for the fact the it was a 2025 and had 15kms. Moustafa wanted to sell the car to us by asking several times what we would like to pay. He would talk to the manager each and return with a higher price than what we said. I guess we look pretty stupid coming through the door? We will not be going back.

Excellent Service with Zain. - Clogginglass

Excellent Service with Zain. I have a 12 year old volkswagen with lots of rust, I took it in to Leaven’s to see if warranty would still cover it. Zain put me at ease immediately, took lots of pics and sent them in to Volkswagen. Rust has now all been repaired. Zain was always courteous and responsive when making this happen. I first called Dalmar to enquire about repair and was told if I did not buy the car there, they could not help me. I lived elsewhere when I bought my car so I do not understand this refusal, Zain never asked me where I bought my car.

Last 6 Months when my tiquan 2019 in service they over - huynh.khanh

Last 6 Months when my tiquan 2019 in service they over tied all wheel lock and when I want to change winter tires on I can't open.Now I had to pay $180 to have them open and they said that wasn't their fault

I bought a 2022 Jetta 11 months ago. - bc

I bought a 2022 Jetta 11 months ago. In May of this year, I had an engine light come on and tried to get a service appointment. It's very difficult to get a hold of anyone at the Oakville location and once I did, they could not see me for a few weeks. I took the car to the Roseland location within a few days. A small leak was detected from the purge valve line and it was repared. Now I get a "Travel assist currently not available" alarm NONSTOP! I called again and sent an email to the sales person (Yassir K.) to see if they could look at it and fix it to no avail. I had an appointment for tomorrow but managed to get in the other dealership sooner. I am told that my steering wheel is faulty and requires replacement. This could take months as they do not have the part. My car is now beeping nonstop -- it is so distracting I cannot drive it! I would not recommend the Oakville location for lack of response--no response to my emails plus almost impossible to get in touch with them on the phone.

Amazed with the service I received today at Volkswagen on - Cheryldimercurio

Amazed with the service I received today at Volkswagen on Lake Street. Cody went above and beyond to make sure my work order was completed to my satisfaction as there was a discrepancy from a previous work order. Cody is a great asset to your Team! Many thanks, Cody.

Great experience, everyone was helpful, got me all the - R

Great experience, everyone was helpful, got me all the info I needed and kept me updated while waiting for the new car to arrive, would absolutely recommend these guys to anyone

Be cautious when dealing with this Volkswagen dealership. - papi_07

Be cautious when dealing with this Volkswagen dealership. This is now my fifth VW vehicle, and unfortunately my recent experience has been extremely disappointing. After moving to Orléans, I brought my vehicle in on May 5 following damage caused by a pothole. After the inspection, I was informed that the front passenger-side tire and wheel (rim) needed to be replaced. One month later, I finally received an appointment for the repair. When I picked up the vehicle, I discovered that the tire and rim had been replaced on the rear of the vehicle instead of the front passenger side. To make matters worse, I was charged $399 plus tax for a wheel alignment, even though I had been quoted $230 including taxes over the phone. The explanation I received was that the employee who gave me the original quote was new. On June 29, I called to check whether the parts had arrived for the front tire and rim replacement. I was told that the rim had arrived the day before and that the tire would arrive within two days. I was also told that rims can sometimes take up to a month to arrive depending on availability. When I requested an appointment that same week, I was informed that they were too busy and that it would have to wait. At this point, almost two months had already passed since my first visit. Eventually, they asked me to leave the vehicle for the entire day on July 3. When I arrived for the repair on July 3, I was informed that the new rim had arrived damaged and that neither the rim nor the tire on the front passenger side would be replaced that day. However, I was then told that a replacement rim would arrive by Monday morning and that the repair could be completed at that time. I spoke with the service manager and expressed my frustration. How is it possible that a replacement rim can suddenly arrive so quickly when I previously had to wait a month for each of the first two rims? Why am I now making my fifth trip to the dealership for an issue that should have been resolved months ago? Why was the front tire not replaced when that was the original repair plan established on May 5? I also questioned the information I was given on June 29. I was told that the rim had arrived the previous day (a Sunday) and that the tire would arrive on July 1, which was Canada Day. Once again, the information I received over the phone did not match reality, just like the alignment pricing issue. I am now facing a fifth visit to this dealership, with a sixth appointment required at another VW dealership to inspect the tire. This entire process has been filled with delays, inconsistent communication, incorrect information, and repeated inconvenience. As a loyal Volkswagen customer who has owned five VW vehicles, I expected much better service. To be continued…

After spending close to 5000$ for tires replacement and - pepo130

After spending close to 5000$ for tires replacement and valve cover replacement as well some other maintenance requirements. I get my car back sabotaged and with misfires. Yes ,sabotaged! When I checked under the hood I found air supply tubing going to throttle body disconnected. This can’t happen by itself or vibration. Be aware people from this dealership !

Our friends at T+C are the best. - James

Our friends at T+C are the best. We stopped by and of course buying cars has been a nightmare during covid. Andrew Lee and Dan Banh helped us narrow down our choices. We told them what we were looking for and they reached out when a rare used car came in. Not pushy, just looking out. Entire process was super communicative and these guys took time to explain nuances/features across years and trims. Pricing was competitive. Car had minor issues after delivery, which was a pain but service took care of it without question and was very thorough. The patience was the best, not rushed like other dealerships. The breakdown of features was helpful across models/years to help us pick.

The worst sales team! - Ayman

The worst sales team! I tried them 3 times; not trusted. I live in Mississauga I bought 3 VW and got way better than their prices but not from Mississauga!!!

Worst service I’ve ever had buying a vehicle… Never got - Dee

Worst service I’ve ever had buying a vehicle… Never got the runaround like this . Up on delivery day my car was not even ready but no one called me to notify it was going to take a week or 2 more … seat was to be changed as it was ripped… 4 months later still can’t seem to find the seat that was ordered even before my purchase or the Golf R . I’ve been told I was going to to be compensated due to the running around and lack of communication ( to be given and good price on winter tires) Manager never Ever got back I me even after me leaving msg . Called to book me in for the seat change but told them I was waiting on a price for the tires so everything could be done a the same time .. never got the call from management so went a head and purchased tires elsewhere . Now when I called to have the seat fix ….well they can no longer find it …. What a Joke Never ever had bad service like this . They are quick at making you sign but don’t seem to keep their word after deal is done … very sad as it was an expensive car that came with extremely poor service.

Honest reliable service that I can trust. - brad.lucindaplus2

Honest reliable service that I can trust. Fantastic service and tech team. Never disappointed and will continue to use Lauria for future service needs.

I had a very disappointing experience at Volkswagen - joanna.kozminski

I had a very disappointing experience at Volkswagen Woodbridge after trading in my Toyota and purchasing a new vehicle. It took the dealership over a month and three separate cheques to finally pay off my Toyota loan, which led to missed payments, repeated calls from Toyota, and negative impacts on my credit. The staff, including GM Abhi Arun, were unprofessional, unresponsive, and showed poor judgment throughout the process. Instead of resolving the issue, Mr. Arun was more concerned with my tone and even made dismissive remarks, making me feel discriminated against and ignored. I would not recommend this dealership due to their lack of professionalism, accountability, and respect for women.

Great atmosphere, no pressure sales. - Scott

Great atmosphere, no pressure sales. I talked to both the salesman and the manager, as well as was allowed to test drive a 2024 Tiguan (5 seater), and sit in a 7 seater (it was another customers car) so I could get a feel for the 7 seat option (which appealed to me). I put a reserve on a new 7 seat Tiguan with them, mainly due to this great experience.

Got a great deal on a 2025 ID Buzz. - ali360

Got a great deal on a 2025 ID Buzz. Thanks to Neil, Christian and Kenny for putting it together