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Crosby Volkswagen

1175 Weber St East, Kitchener, Ontario N2A 1C1
Sales: (866) 403-2834
Parts: (519) 894-9313

Makes: Service Center|Volkswagen
 
Excellent
99% Recommend

Overall Rating 4.9

181 Lifetime Reviews

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Crosby Volkswagen
181 Lifetime Reviews

Hours: Open Now

Crosby Volkswagen Info
Hours
Amenities
About Crosby Volkswagen

About This Dealer | Hours of Operation | Amenities

About Crosby Volkswagen Learn More

Sales/Showroom

Monday 9:00 AM - 8:00 PM

Tuesday 9:00 AM - 8:00 PM

Wednesday 9:00 AM - 8:00 PM

Thursday 9:00 AM - 8:00 PM

Friday 9:00 AM - 6:00 PM

Saturday 9:00 AM - 5:00 PM

Sunday Closed

Service

Monday 7:30 AM - 5:30 PM

Tuesday 7:30 AM - 5:30 PM

Wednesday 7:30 AM - 5:30 PM

Thursday 7:30 AM - 5:30 PM

Friday 7:30 AM - 5:30 PM

Saturday 8:00 AM - 5:00 PM

Sunday Closed

Parts

Monday 7:30 AM - 5:30 PM

Tuesday 7:30 AM - 5:30 PM

Wednesday 7:30 AM - 5:30 PM

Thursday 7:30 AM - 5:30 PM

Friday 7:30 AM - 5:30 PM

Saturday 8:00 AM - 5:00 PM

Sunday Closed

  • After Hours Drop-Off
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Shuttle Service
  • Television
181 Dealership Reviews
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Service

"Pleasant to work with"

Went out of his way to help me with my new car. Very helpful, friendly and accommodating. It's so nice to deal with people and not "salesmen"! Thank you Andrew

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"Would definately recomend to everyone "

Andrew was pretty good to work with, he had no hesitation in letting me try what I wanted and he was willing to do what it took to get a sale that met my price expectations. I even dropped by the day after picking up the car with a question and he immediately walked out with me and answered my questions while demonstrating as well as answering others over the phone (all this was after the purchase)

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"Easy Sell"

We walked in and knew what we wanted and everyone at Crosby bent over backwards to give us what we wanted and more. We had to wait a couple of exta days, but the wait was worth it. Thanks guys I love my new Volkswagen.

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"Customer for life"

The Crosby Team, and specifically Andrew did a tremendous job for me. He made my purchase seamless, stress and pressure free, They even stepped up and found me the exact car I wanted and had it shipped in for me from across the country. Brilliant work. They've earned a customer for life here.

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"2015 3 door Golf GTi"

Wow, Fast. Mind blowing. Easy on the eye. Responsive. My view on the Crosby Team and a brilliant service from Jer and Lisa. The 2015 3 door Golf GTi is not bad either ;)

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"Great experience, as usual"

I have been dealing with Crosby for a number of years and it is always been a good experience. This was the first time I worked with Erik Lowrick though. He was professional and helped explore a few options, before I made the final selection. After that he was always available to answer questions and to make sure the process was as smooth as possible. Hopefully it will be a few years until I need to buy another car, but if Erik is around, I will definitely be contacting him again.

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"Great Car Shopping Experience"

Erik was helpful, knowledgable and respectful. He knew the product and helped us explore options effectively. We compared various products over the course of a couple months and ultimately returned to Crosby to make our final decision. Erik was straightforward and honest in his response to our questions. We're very happy with the decision.

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"Went beyond what was required"

This was my first time shopping at Crosby VW as I moved into town not too long ago. I was pretty certain I knew exactly the car I wanted but was unsure of a couple options that aren't available in Canada yet, or ever. Erik was helpful enough to speak with VWoA and find out as much as he could if the option I wanted from Europe would be arriving in Canada any time soon. This was far more then I could have asked from any sales associate and shows his dedication to making his customers happy if they do choose to purchase. I did end up getting a new '15 GTI and have been happy ever since, will definitely be contacting Erik when it's time to purchase another car, and would recommend him to anybody.

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"Very Professional"

Erik was very professional and let me take my time choosing the right car and applicable trim package. He never pushed and understood exactly what was necessary to make the final sale. Thanks for the help.

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"Crosby Volkswagen Kitchener"

As this was my first time buying a brand new car it was nice to have an experienced and professional sales consultant! Thank you Erik

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