20 Ontario BMW Dealers

The sales team and finance team is very good and helpful. - Susan And my screen name

The sales team and finance team is very good and helpful. The location of the dealership is very convenient for service issues

Excellent service and diligent follow-up from initial - Ron

Excellent service and diligent follow-up from initial contact to after sales. Parts purchase was also seamless.

Solid team at Sarnia BMW. - sidecar_beagles.0e

Solid team at Sarnia BMW. I believe they have my back. Highly recommend service department as I have dealings with them. Have not purchased from them yet, but Christopher provided excellent service when I was considering a purchase. I trust them.

always had a good experience when deal with the - ticchockey44

always had a good experience when deal with the dealership for any problems or question i needed answers for.

Excellent service from Otto's. - Dellas

Excellent service from Otto's. Jenna was very helpful keeping us informed every step of the way.

Thank you overseas motor for the service you have - Techy

Thank you overseas motor for the service you have provided me the best BMW dealership

Amazing experience at BMW Aurora and Michael was - Cher

Amazing experience at BMW Aurora and Michael was fantastic! Very much recommend this dealership and sales person. I felt special and confident in my purchase and delivery of my car was fun and exciting, I love this car!

The service department and especially Christian was the - Lilac

The service department and especially Christian was the reason we purchased another BMW. Grand River BMW has always provided exceptional customer service and I would not hesitate to recommend this dealership.

They are the best I love my car is very comfortable ❤️I - Michelle_gomez1310

They are the best I love my car is very comfortable ❤️I will go to them again

I bought my BMW from Pfaff Mississauga and have been - Ankur Sharma

I bought my BMW from Pfaff Mississauga and have been getting it serviced from them for the last 5 years. It has always been an absolute delight every time I visit with excellent workmanship and hospitality provided by them.

Great, fast service, knowledgeable and friendly staff. - laurentiucociu

Great, fast service, knowledgeable and friendly staff. I appreciated that they were not pushy at all, which is not something you see often in this industry. I will return to this dealership for my service needs on mine and my wife's BMW.

People were friendly and helpful! - Bianca

People were friendly and helpful! We purchased two bmw’s in 2 days, the staff and aftercare was great!

Good service from the dealership. - Jollydizon

Good service from the dealership. And prompt service.The staff are very friendly and they are prompt in answering any queries

Easy to reach, close by the downtown Ottawa, quality of - Laur

Easy to reach, close by the downtown Ottawa, quality of repairs, price for labour per hour is high, in my opinion.

I purchased my BMW X1 brand new a mere year ago, and it - jinyongxun1987

I purchased my BMW X1 brand new a mere year ago, and it has barely clocked 13,000km. Recently, a disturbing error message regarding a 'Driver Restraint System Malfunction' emerged on my dashboard, prompting an urgent visit to Budd's BMW Oakville . Imagine my shock when, after merely a few hours, I was summoned to retrieve my vehicle alongside an inexplicable service bill of $198.00. For a vehicle so new and under warranty, with no history of accidents, this was downright outrageous. The Service Operations Manager, David Bell, had the audacity to blame an alleged obstruction on the back seat for the malfunction, leading to this unfounded diagnostic fee. This isn't just poor service; it's a clear scam. This incident isn't isolated. My initial oil change in January turned into a fiasco when they inexplicably damaged my trunk's closing mechanism and a side hook. Why they were meddling with the trunk during an oil change is beyond comprehension. Reluctantly, I overlooked this incompetence, not wanting to jeopardize the staff's ratings with a negative review. However, this continuous pattern of deplorable service, deceit, and attempts to swindle customers into unnecessary services has compelled me to break my silence. The stark contrast between the service quality I experienced in Markham and the abysmal standards at Budd's BMW Oakville is staggering. It's high time Budd's BMW Oakville is recognized for what it truly is - potentially the worst BMW service center in Canada, if not North America. Their actions not only undermine the service quality but also severely tarnish the prestigious BMW reputation.

BMW Autohaus has great service and the technicians are - Yannina

BMW Autohaus has great service and the technicians are very prompt and informative! Evan at service is awesome and an amazing service advisor. Evan consistently provides outstanding service, demonstrates expertise, solves problems efficiently, communicates courteously, and comes highly recommended for service.

I HAD A VERY, VERY, VERY BAD EXPERIENCE NOT ONLY WITH - kedwai

I HAD A VERY, VERY, VERY BAD EXPERIENCE NOT ONLY WITH THIS DEALERSHIP AT BUDDS HAMILTON BUT ALSO WITH THE DEALER MANAGER DONN WALMESLY. I AM HIGHLY FRUSTRATED AND REGRET THE DAY I WENT TO THIS DEALER TO A BUY MY BMW 530I. I ALWAYS HAD A VERY HIGH OPINION ABOUT THE BMW AND WAS ALWAYS UNDER THE IMPRESSION THAT THE BMW AND THEIR DEALERS STAND BEHIND EVERY CAR THEY SELL BUT UNFORTUNATELY I FOUND OUT THE HARD WAY THAT, THIS WAS NOT TRUE. WHEN I PURCHASED MY BMW 530I 2022 MODEL IN SEPTEMBER, 2022 , I WAS SUPPOSED TO GET OTHER FEATURES LIKE AUTO REVERSE PARKING, PARK ASSIST AND KICK OPEN THE TRUNK FEATURE. THE SALESMAN, WHOSE NAME WAS SHAYNE, TOLD ME THAT THE FEATURE ( KICK OPEN THE TRUNK) IS NOT AVAILABLE DUE TO THE SHORTAGE OF THE CHIPS, TO WHICH I AGREED. WITH REGARDS TO THE REST OF THE FEATURE WHICH IS VERY DEAR TO ME AND WAS MUST TO HAVE IS NOT THERE IN THE CAR AS WELL. SO WHEN I WENT TO SEE THE MANAGER, WHOSE NAME IS DONN WALMESLY, HE WAS TRYING TO PROTECT HIS SALESMEN , WHO HAS ALREADY LEFT NOW AND INSTEAD OF SHOWING SOME EMPATHY TOWARDS ME, HIS MAIN ARGUMENT CENTERED AROUND PROTECTING HIS SALES GUY AND THE BOTTOM LINE OF THE COMPANY AND HE ABSOLUTELY REFUSED TO DO ANYTHING ABOUT IT IN PRINCIPAL. WHAT A POOR CUSTOMER SERVICE WHICH I NEVER EXPECTED FROM A BMW DEALER. THE SALESMAN SHOULD HAVE MENTIONED THIS TO ME THAT THE MOST IMPORTANT FEATURES ( PARK ASISST AND AUTO REVERSE PARKING ARE NOT IN THIS MODLE AND THAT I HAVE TO PAY EXTRA TO GET THAT FEATURE, WHICH THE ABOVE SALES MANAGER WAS EXPLAINING TO ME. BUT THIS DOESN'T HELP ME AT ALL NOW AS NOW I CAN'T HAVE THOSE FEATURES EVEN IF I WANT TO PAY FOR IT. THIS DEALER MANAGER WAS BUSY PROTECTING HIS SALES GUY AND TALKING ABOUT PROTECTING THE BOTTOM LINE OF THE COMPANY AND REFUSED TO COME UP WITH ANY SOLID SOLUTION AND PROTECT THE REPUTATION OF BMW. WHAT A SHAME FOR A BMW DEALER AND EVEN WORSE FOR BMW COMPANY AS A WHOLE. I PLAN TO TAKE IT UP WITH BMW CANADA AND THEIR SENIOR MANAGEMENT IN GERMANY. PROBLEM #2 I HAD PAID AROUND $10,000 BUYING ALL THE FEATURES LIKE RUST PROOFING, FABRIC PROTECTION TO NAME A FEW AND IN FACT BOUGHT ALL PROTECTION PLAN RECOMMENDED BY THE FINANCE MANAGER, SHANON. I ALSO BOUGHT AN EXTENDED WARRANTY FOR THREE YEARS FOR WHICH I PAID $4800 WITH AN UNDERSTANDING THAT THIS EXTENDED WARRANTY WILL BE TRANSFERRED TO MY NEXT CAR WHICH I MIGHT LEASE AFTER 4 YEARS. WHEN I BROUGHT UP THIS POINT JUST TO BE SURE OF MY UNDERSTANDING, THE MANAGER DECLINED TO ACCEPT THAT TOO, EVEN THOUGH THE FINANCE MANAGER, SHANON TOLD HIM, IN FRONT OF ME DURING THE MEETING, THAT MY UNDERSTANDING ABOUT THE TRANSFER OF THE EXTENDED WARRANTY WAS CORRECT BUT THIS MANAGER WAS SO STUBBORN AND WAS NOT WILLING TO ACCEPT IT AND HE CAME UP WITH HIS UNIQUE MATHMATICAL FORMULA TO AVOID ACCEPTING THE RESPONSIBILITY FOR THE SAME TOO. WHAT A DISASTER FROM THE SALESMAN TO THE FINANCE TEAM TO THE MANAGER. ALL THE MANAGER DID WAS TO BLAME IT ON MISCOMMUNICATION- GREAT JOB-- WELL DONE. SO NOW I HAVE DECIDED TO CALL THE BMW HEAD OFFICE IN CANADA AND GERMANY AND LETS SEE WHAT HAPPENS. IF I LISTEN TO THE MANAGER I SHOULD NOT BE EVEN CONTACTING THEM AS ACCORDING TO HIM THEY ( BMW COMPANY) WILL TURN A DEAF EAR TO MY PROBLEM AND REDIRECT ME BACK TO THE DEALER. I HOPE IT DOESN'T HAPPEN THAT WAY AS MY ENTIRE PERCEPTION OF BMW AS A COMPANY AND AS A MANAGEMENT WILL GO DOWN THE DRAIN. I WILL PRAY THAT I DON'T HAVE THE SAME EXPERIENCE LIKE THE ONE I HAD WITH THE DEALER. OVER ALL A VERY BAD DEALERSHIP IN TERMS OF MANAGEMENT AND CUSTOMER SERVICE. THE MANAGER HAS NO CLUE OF WHAT THE CUSTOMER SERVICE IS ALL ABOUT AND HOW TO RETAIN THE CUSTOMER BASE. WITH THIS EXPERIENCE, I WILL NEVER RECOMMEND ANY ONE OR EVEN DARE TO BUY A SECOND CAR THROUGH THIS DEALER AND NOT EVEN A BMW IF MY PROBLEM IS NOT ATTENDED AND ADDRESSED BY BMW. I AM DISAPPOINTED WITH THE ATTITUDE AND THE CUSTOMER SERVICE OF THE THIS DEALER, HOPE I DON'T FACE THE SAME FROM BMW COMPANY WHEN I TAKE IT UP WITH THEM

I go here for the competent service on my 2007 525 series - Johnny

I go here for the competent service on my 2007 525 series sedan…always excellent!

I was aware this dealership didn't have a great - Quaze22

I was aware this dealership didn't have a great reputation in the past, but I have found it absolutely excellent (I think it has had new ownership since before I dealt with them). Fernando Transmundi has been an absolute pleasure to work with. I've also found their service to be honest and reliable. I had purchased some additional insurance coverage for my leased vehicle, and they took care of a very nasty door ding under that coverage--which was greatly appreciated, bc I didn't even realize it would be covered, and just asked them to price the repair out of curiosity before I took it elsewhere! I'd definitely purchase from them again, as they've been a pleasure.