Performance BMW

Purchased a vehicle with 61,000km CPO 2. 5 years coverage. I thought this was the right move for peace of mind. After 3-4 months ownership I tried to have a conversation with someone about my 5 years coverage. I thought this was the right move for peace of mind. After 3-4 months ownership I tried to have a conversation with someone about my severely pitted windshield. I don’t drive on the highway so it was from previous owner. Anyways, I tried to speak to customer service and basically treated me very poorly. Customer service manager avoiding me and not even making an attempt to call me. I would avoid this dealership as they will leave you to dry. the only plus is they gave me decent trade in value. I caution you at this dealership. My service at grand river bmw went great 😊 More

I recently bought a used car and Tony and the whole team made it such as easy and good experience. I would recommend any of my friends to go there . made it such as easy and good experience. I would recommend any of my friends to go there . More

Performance BMW was focused on ensuring that I was satisfied with their service and the new vehicle I had recently purchased from them satisfied with their service and the new vehicle I had recently purchased from them More

Performance BMW always makes an effort to make the service a positive experience. Also, an important factor for me is that I always have a spot to work remotely at the dealership. service a positive experience. Also, an important factor for me is that I always have a spot to work remotely at the dealership. More

Excellent service, garage is well equipped. The service advisor explained the issue and recommended the corrective action The service advisor explained the issue and recommended the corrective action More

Very accommodating . Worked around our schedule. They dropped of a loaner car when they picked up our cars, Worked around our schedule. They dropped of a loaner car when they picked up our cars, More

My wife and I recently visited Performance BMW to view a Pre Owned vehicle seen on their website. After my retirement my wife and I reduced ourselves to one car however we have found that awkward in certain Pre Owned vehicle seen on their website. After my retirement my wife and I reduced ourselves to one car however we have found that awkward in certain situations. As a previous and current satisfied BMW owner, our choice was easy for Brand selection. Our visits with Performance was outstanding from reception to negotiation and their timely follow-up. We had purchased vehicles from this Dealer about 7 years ago and had been completely satisfied. Our visit was outstanding, we noted a lot of familiar faces during our visit, and to our amazement they recognized us and by name! We couldn't have felt more welcome. General Manager: Mike Bewley, Sales Manager: Bruce Redwood both acknowledged our visit and also called us by name! The young lady ,Jolene, who assisted us with answers was attentive and friendly. Although my wife and I are still considering a few other cars I felt compelled to give this dealer a big thumbs up again. It is no wonder that this dealer has been around for so long. A heads-up to Toney who has been here for over 50 years! Gerry D. More