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Takes great care of clients - Kyle
Lonnie Lightfoot and Harry Johal went over and beyond to provide me with an excellent car suited both in features and within my budget guidelines. Will definitely recommend them and be dealing with the duo in the future.
Got a great deal with great service - Happy Mom
Steve Peters ,Ryan and Cheryl Davies made all of it so easy. They found the right vehicle for the right price and then treated me as if I bought the most expensive thing on the lot. Very very impressed will be doing business with again
Awesome experience. - Maggie
Jerry was absolutely awesome. He went above and beyond in making us feel comfortable about this purchase. He gave us plenty of time to talk about buying the car we wanted and was not pushy at all. He gave us great information about our car and provided excellent service on the features of the car.
New truck purchase - Frank . C .
If your looking for a laid-back no pressure buying experience this is the place . Actually went to their lot twice and browsed around looking at the new truck on the lot without being bothered at all . Picked one out and bought it several days later . Researched prices for many months and got a great deal . Actually took their offer to another dealer and they couldn't match it . Went back and got an even better deal . Hate going to those dealerships where your swarmed by salespeople using high pressure tactics . Went to several of those before trying out this dealership .
ABOVE AND BEYOND!!!! - mj
Above and beyond!!!! Fraser River Chevrolet sales and service is outstanding, they will get it done in a fast, friendly and on time service. Thanks for the great work you do.
unbelievable service - Robert Carroll
This is my 9th vehicle from MacCarthy Chev Olds and the service hasn't faltered even a little bit! From the initial call to the final delivery (shipped to me in Calgary) was unbelievably detailed and followed up to the moment I received the keys and after a week or so of driving. Its my only go to for a vehicle purchase and its great to see the team effort from all the employees - Sales, finance, service and management! Its very rare! Thanks Boyd, Renita, Sharilyn, the guys in parts (winter tires and accessories) and Gary.
Very friendly and professional service! - Terri
I love my vehicle that I purchased from Pacific Chevrolet. Any time that I had a question or concern, I would call them and they were friendly and very helpful. When I did my annual tune up, they did a great job and my vehicle was clean and washed!! I would definitely recommend them to anyone who is looking to purchase a new or used vehicle!.....or just for service too!
Bought a 2017 Cruze Hatch - Cajon red
I had it in my head that I wanted to buy a new vehicle. Kyle Matthews was the Jenner sales rep that helped me in my choice of vehicle. Very knowledgeable and helpful. As a car care specialist he was able to answer all my questions and admittedly when he didn't have the answer, he made a point of getting an answer soonest. Once I settled on a the Cruze hatch, he and the Jenner group made sure that 2 hours later I was in my new vehicle driving off. Thank you for your professionalism.
Amazing - Roddy
This is not a review site that our dealership supports. It is a site that dealers pay to be a part of and can be manipulated to remove bad reviews. Google Reviews are our recommendation as to where to do any and all business reviews. Dealer Rater profits from this site............
Rod McLean-General Manager
Excellent Work - Courtney
Dueck's repair job was the silver lining after being rear-ended and dealing with ICBC. My car looked brand new again after they finished.
exceptional service - Patrick
Our salesman Jimmy was outstanding. He made us feel very comfortable by not pressuring us into any decision and provided any information that we asked for without any hesitation. We love our new Trax and would definitely recommend Eagle Ridge to anyone looking to buy a car.
Malibu 2016 - Michael1003
Great experience with driving and purchasing Mainu 2016. Staff and managers are very friendly and responsible when dealing with my trade in. The car is perfect for me!
Acomodating and friendly - Old Goat
Appreciate their service department and staff. Ended up purchasing our last vehicle here because of them. They will make every attempt to fit you into your schedule, drop you off and pick you up when the vehicle is ready.
Purchase of our Cadillac 2017 XT5 - Caddy dg72
When we were going through the process of purchasing a new vehicle we were treated with the utmost respect. The staff was very helpful in discussing all of our concerns, answering our questions and addressing our specific needs. We considered them to be courteous, professional, fair, truthful and very knowledgeable in their areas of expertise.
ETHICS QUESTIONABLE TYPICAL USED SALES CAR DEALERSHIP TATICS - chris
Was evasive when I requested to review the service history records (Pre-owned Vehicle Service Records) and existing warranty. The documents were available to review if I was to come down and see the vehicle when requested for it to be sent to me to review the car went from available to sold.
This has happened on 2 different requests on 2 different vehicles.
Slower than molasses in January - Andrew23
Called and made an appointment for an oil change. Also, wanted the engine air and fuel filter changed. Arrived on time for my appointment. It's about an hours work. Four hours later I'm still here waiting. Pretty sad. I always bring my vehicle here and it's consistently bad like this. This time I'm mad enough to take the time to write a review. Wouldn't recommend this place to anyone and I won't be back.
Sales and maintainance - KimaniG
Have bought 2 new vehicles here .. best crew soo knowledgeable in their field and offers a service with a smile . Helped with even installing a roof rack which he didn't have. Overall. Exceeded expectations.
not impressed - rasp
took my 2015 Chevy Colorado for engine noise problems, they heard it too. kept it for 2 weeks, at the end say that there is nothing wrong with it.
new purchase - mielvan
I just got my truck with Barnes gm in north Surrey and I was very impressed with all the stuff specially Harry it was superb service I will definitely recommend this dealer for getting a new truck
poor workmanship - bill
brought my truck in for a new temperatue gauge ,781$ later i left with non functioning fuel gauge and was told i had to spend more to get it fixed . left in worse shape than went i went in.will not ber back and will be sure to pass this on to all my friends
Best dealer ship - Derek69
I would like to say that I had a great time looking at veicals Rod was a great help I believe it is the best dealership in salmon arm.
Rods awesome thanks for the great experience
Poor service - Sander2015
We've had nothing but problems with this dealerships service dept. The "lady" who works the service counter is everything but competant. She's screwed up our appointments on numerous occasions. She's forgotten our appts, forgotten to order parts prior to appts so we've had to reschedule, she's had to rebook the truck because "it's too much work for one tech" and most recently they've picked up the truck to do the work promising we would have it back same day only for her to screw up and now were out our vehicle. They have completely lost all our business and we wil be sure to make it very well known how xxxxxx they are.
disappointing - John
Would not recommend this location to anyone. ........poor service with misleading information. ........if possible probably best to go elsewhere
Incompetent - Carowner123
I've had two bad experiences at this dealership. The first when they quoted me a price on a vehicle where I believe they deliberately excluded the GST amount on a quoted printed price. Only a week after a told them "No" did they call back to offer me the price they originally asked.
The second incident was when they agreed to fix one of my vehicles covered under warranty from another vehicle make. They assured me from day one that everything would be covered and made no mention I would have to pay anything out of pocket. After a month, they finally fixed the vehicle then gave me a $1500 bill because, according to them, they didn't have the right tools to replace the part. They should've called me before-hand to inform me it would cost out of pocket before completing work on the vehicle but they didn't. What kind of dealership tells you the price of a job after they completed the work!!!???
Incompetent, rude, sneaky. Take your pick.
terrible - Author101
They didn't complete the services asked, charged for an oilchange not requested. And stuff listed as found on inspection was false (proved by anothercompany)
I have been dealing with Bannister Chev for a few years... - DavidBuchroeder
I have been dealing with Bannister Chev for a few years now. Mr. Keith Olsen has been my service writer and I have found this gentleman's service to be superb. He has gone above and beyond the call of duty to help me and my wife out. His level of professionalism and dedication will have us a a customer for a very long time. We bought the FIRST 2013 Chevy TRAX that arrived at BANNISTER'S Vernon branch as a result of the EXCELLENT service my wife and I have had through this Great dealership.
In British Columbia
Wood Wheaton Supercentre
Sales & Leasing Consultant