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We purchased a 2017 Equinox - Cargirlx2
Ron St. Clair our sales person was excellent to deal with. Greeted us in a friendly manner, we told him want we were looking for and fitted us into the Equinox. He was not pushy and very laid back, we got to know him on a personal base as well as a professional. We've had a bad experience at one time with Chev product and it has been years since we've decided to deal again. Now we are happy customers once again. Ron also did a follow up in a few days to make sure we're still satisfied and reassured us that the Dealer would stand to their word. We would like to give him a 5* rating and will highly recommend Ron St.Clair to any of our friends and family. Way To Go Ron and Thank you
Prompt, efficient and helpful - Andreas
I've purchased a few vehicles from Richard, and he has a genuine desire to be as helpful as possible. I would be happy to purchase future vehicles from him.
Good,friendly service - Encore owner
Kevin is usually the service person I've dealt with. He is thorough and explains things well. It's a friendly environment and I feel I can ask questions easily. I feel he values the customers time.
Great service. - cargirl
Wonderful surprise when picked up car. It was washed & vacuumed. Was not expecting that. Great experience, staff was pleasant and more than helpful. Professional and friendly.
New truck purchase - Frank . C .
If your looking for a laid-back no pressure buying experience this is the place . Actually went to their lot twice and browsed around looking at the new truck on the lot without being bothered at all . Picked one out and bought it several days later . Researched prices for many months and got a great deal . Actually took their offer to another dealer and they couldn't match it . Went back and got an even better deal . Hate going to those dealerships where your swarmed by salespeople using high pressure tactics . Went to several of those before trying out this dealership .
Thanks for going the extra mile - 6053norman
We moved up here just before winter and after talking to a few people in the area we realized we'd need a good 4×4 vehicle. We went to central gm and met a fine young sales man named Andrew with in a few day he put us in a chevy Tahoe Love the vehicle. We have a ready recommended a few friend to go into central gm
Quality service - Love my Chevy
Coast Mountain Gm sales and service department have provided quality, prompt service, the friendly staff make business a pleasure every time.
I highly recommend Coast Mountain Gm.
ABOVE AND BEYOND!!!! - mj
Above and beyond!!!! Fraser River Chevrolet sales and service is outstanding, they will get it done in a fast, friendly and on time service. Thanks for the great work you do.
Very happy - Brenda and Greg
Just would like to say the salesman Bobby Moniz was very good to deal with.answered all my questions and showed me alot more,I was totally impressed on how well he new the product he was selling and probably my best experience ever in purchasing a vehicle
Excellent and pleasant service - Randy59
Just purchased a used Kodiak Sierra pick up from Ryan Sykes. He took time to make sure we knew all the bells and whistles on the truck and after purchase complete showed us how to use the extras that the truck came with. Thank you Ryan as you have restored our faith in auto salesman and also many thanks to Malinga for her pleasant and knowledable help. Randy Wong
Had a good experience. Just getting a service. - Centralcontractors
I forgot that I had a service . I phoned in a few hours late thinking they would have to re schedule, they told me to bring it in . I have always had great service at this location.
Very friendly and professional service! - Terri
I love my vehicle that I purchased from Pacific Chevrolet. Any time that I had a question or concern, I would call them and they were friendly and very helpful. When I did my annual tune up, they did a great job and my vehicle was clean and washed!! I would definitely recommend them to anyone who is looking to purchase a new or used vehicle!.....or just for service too!
Acomodating and friendly - Old Goat
Appreciate their service department and staff. Ended up purchasing our last vehicle here because of them. They will make every attempt to fit you into your schedule, drop you off and pick you up when the vehicle is ready.
Excellent Work - Courtney
Dueck's repair job was the silver lining after being rear-ended and dealing with ICBC. My car looked brand new again after they finished.
John Overton at deuck on marine is a great salesman - Cordick25
Best experience buying a vehicle I've ever had. John Overton was able to answer all of my questions and help me pick the best vehicle possible. I would recommend everyone looking for a new or used vehicle to contact John
Game players - Disappointed buyer
Unbelievable, they take your time for many hours, when it comes to price and they make their final offer, if you want the car and agree with their offer, they back off and try to get more from you. They claim they made a mistake or the offer was for another car, etc. Not trustable at all!!! Ask them to write every offer down and sign it, even though they will find a way to play games to suck more afterwords. As a person with 30 years in sales I absolutely warn you and do not recommend this dealer.
Pretty bad and a waste of time - Dannysheena0905
I financed a Chevy Cruze 2015 almost brand new at 11 k and noticed slite clutch problems, after a salesman named ceasor miss in formed me of supposed options my car was equipped with just to get the car out the door , my car is warranties bumper to bumper for the next up coming years but it still feels like I've been had after the lies and takes one say to get a car sold....
Great place to buy a vehicle - J an B
Professional cortious service, ken Gien was a great sales advisor, and I can't say enough about how professional that Kristine Ross was in the business office.
Warm toes - K9kaps
I don't take my vehicles to dealers cause of horrible experiences in the past but I took my truck to Preston today to fix a funny problem.... I finally had warm toes driving home for the first time all winter !!! That's a big deal! And there was no surprises when it came time to pay the bill ... all n all I was very impressed 😊
Best deal in town - Rajanhans
Sunny and Devron gave us a deal of a lifetime you have to go check these guys out, the salesperson sunny fought for us to give us the best service he could possibly give. Super happy with my deal
Amazing dealership - Buyer
If anyone is looking for a great vehicle I recommend going to Salmon Arm GMC. I had nothing but good service, Garrick Gray was a very helpful salesmen and got the deal done quick. All around great experience I would go back
exelent - buicklucerne
Sia Mekanik and Grant Bohn i am very happy dealing with them
I live in Penticton we did pricing over the phone when
I got there everything was ready same price very happy
thank you both of you guys
I wish I could give them 0 stars - Therd
Service department can not be trusted to diagnose or repair vehicles properly and service manager doesn't have a clue about vehicles and the general manager told me he would be glad if I never came back to the dealership
Not clear on terms = Not a great experience - BC Sierra 2015
I bought a new truck here, and it was my first and last time dealing with them. I thought we were on the same page when I was dealing with the salesman over the phone, but when I showed up to complete the sale, the terms were not what I was expecting. The reason why I didn't walk away was that I had foolishly put down a deposit and had driven a long way to get there, and I didn't want to walk away from $1000.
All I was really looking for was transparency and to know what the terms were up front, but the salesman was more interested in getting my credit card to secure the sale. It didn't help that once I got there and discovered the problem, he was pretty smug and condescending about the whole thing and just pointed the finger back at me. Misunderstandings happen, and I know I should have done some things differently but that goes for him too. I really wasn't impressed.
I don't think I'll buy another GM, but if I did, I wouldn't even bother calling these guys. I only went here because I thought I was getting a better deal than I actually was. Just stick with one of the bigger dealers in Prince George or the Lower Mainland, do your homework, and don't waste your time here.
Rude staff terrible service - Janet123
Employees are rude and unprofessional especially to those in the towing industry. Fe. Slamming doors extremely unhelpful and impolite. Don't waste your time here go literally anywhere else.
Poor service - Sander2015
We've had nothing but problems with this dealerships service dept. The "lady" who works the service counter is everything but competant. She's screwed up our appointments on numerous occasions. She's forgotten our appts, forgotten to order parts prior to appts so we've had to reschedule, she's had to rebook the truck because "it's too much work for one tech" and most recently they've picked up the truck to do the work promising we would have it back same day only for her to screw up and now were out our vehicle. They have completely lost all our business and we wil be sure to make it very well known how xxxxxx they are.
disappointing - John
Would not recommend this location to anyone. ........poor service with misleading information. ........if possible probably best to go elsewhere
Incompetent - Carowner123
I've had two bad experiences at this dealership. The first when they quoted me a price on a vehicle where I believe they deliberately excluded the GST amount on a quoted printed price. Only a week after a told them "No" did they call back to offer me the price they originally asked.
The second incident was when they agreed to fix one of my vehicles covered under warranty from another vehicle make. They assured me from day one that everything would be covered and made no mention I would have to pay anything out of pocket. After a month, they finally fixed the vehicle then gave me a $1500 bill because, according to them, they didn't have the right tools to replace the part. They should've called me before-hand to inform me it would cost out of pocket before completing work on the vehicle but they didn't. What kind of dealership tells you the price of a job after they completed the work!!!???
Incompetent, rude, sneaky. Take your pick.
terrible - Author101
They didn't complete the services asked, charged for an oilchange not requested. And stuff listed as found on inspection was false (proved by anothercompany)
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