181 Reviews of Zender Ford - Service Centre
I pre booked told there would be a 1. 5 waiit, thanks to girl for her assistance to put me the proper order 5 waiit, thanks to girl for her assistance to put me the proper order More
The service process went well and the shuttle service was efficient . Need to check the communication system as it most often goes to voice mail and leave a message ans personnel not there. was efficient . Need to check the communication system as it most often goes to voice mail and leave a message ans personnel not there. More
Always had great service at this dealership. Previous visit. Had tie rod end replaced and alignment completed. Alignment was off causing issues with steering tire to wear prematurely. Lots of Previous visit. Had tie rod end replaced and alignment completed. Alignment was off causing issues with steering tire to wear prematurely. Lots of noise and vibration. Yesterday's visit hopefully solved the issue. Will be determined if issue solved. Service has always been prompt otherwise and never had any issues otherwise. More
Fair Honest and On time I don’t know why I need 15 words 3 says it all 3 says it all More
Sales and service guys were awesome to deal with. Will always go back there for anything needed! Will always go back there for anything needed! More
Service advisor Adam MacNeil was very kind and professional when I discussed issues with my truck. Later in his shift he text me to see if he could keep the truck because they were backed up. No i professional when I discussed issues with my truck. Later in his shift he text me to see if he could keep the truck because they were backed up. No issue with me. He offered a complementary rental which I didn’t need. Next day truck was repaired and running fine again. Service department was excellent. More
Reception folks at Zender are unhelpful when checking in for service. We are satisfied with the service we receive on our vehicles for service. We are satisfied with the service we receive on our vehicles More
Great service, problems were explained very well on what repairs were required. Service writer was informative. repairs were required. Service writer was informative. More
Performed repairs fast. Good communication method with text messaging. Advisor was prompt and friendly. Good job Good communication method with text messaging. Advisor was prompt and friendly. Good job More
Stopped because I needed air in my my back tired on passenger side. They said drive in and they would take care of it. I told the guy that this has happened before. The guy then said maybe I have a slo passenger side. They said drive in and they would take care of it. I told the guy that this has happened before. The guy then said maybe I have a slow leak and that they could check that for me. They did and I had a slow leak. I asked if they could patch it. They said yes and that they could do it now. It would take about a half hour or so. Sat in the lounge and had a lovely hazelnut coffee. Paige (a very nice lady) came by and told me that I had 2 screws in my tire and that they were very close together so they could do one patch. She also showed me some stuff about my Ford pass. I came back later and had that wheel retorqued since I had to Edmonton and back. Staff were friendly, helpful and respectful!!!! Would recommend this dealership for service!!!! Thanks everybody!!!!! More