Zender Ford

Fantastic service from great people! The entire interaction was absolutely effortless and Eldon is fantastic, really made sure we were comfortable with our decision. Eldon is transparent The entire interaction was absolutely effortless and Eldon is fantastic, really made sure we were comfortable with our decision. Eldon is transparent and a person of integrity where a positive customer experience is priority. The service was flawless before, during and after the purchase of our Ford Fusion. We are very happy with our decision and appreciate the support we received during the process. More

Great service and people. First time buying a Ford... have been to other dealerships where I felt like a wounded animal surrounded by hyenas. Everyone I encountered at Zender First time buying a Ford... have been to other dealerships where I felt like a wounded animal surrounded by hyenas. Everyone I encountered at Zender were friendly, upfront and honeat and I didn't feel pressured. Thanks for the great experience. More

Patient salesperson, great service We bought our first Ford in our lives from Zender in July! We weren't even on the lot for more than 3 minutes and we're approached by Ryan S. He was v We bought our first Ford in our lives from Zender in July! We weren't even on the lot for more than 3 minutes and we're approached by Ryan S. He was very knowledgeable in the Explorer, inside and out.The safety features and technology sold us on this vehicle. More

Thank you Zender Ford This is the second vehicle I have bought from Zender. Eldon had been my sales consultant both times. He does a great job and has a low pressure sales This is the second vehicle I have bought from Zender. Eldon had been my sales consultant both times. He does a great job and has a low pressure sales approach. Neither he or anyone in the dealership pressured me at anytime. I recommend all my friends to Zender and I will return there again when I buy my next vehicle!! More

Purchasing a 2016 F 150 I purchased a 16 F150 from Zender. I really recommend the truck! They had the exact truck on there lot that we required! They showed us a couple diffe I purchased a 16 F150 from Zender. I really recommend the truck! They had the exact truck on there lot that we required! They showed us a couple different trucks, that meet our wish list. likes about the dealer Clean,friendly, lots of trucks on there lot! Things I feel the dealer can improve on. (All dealership in general.) Have taxes and fees in the price. Don't play any games on pricing,give the best price they can offer right off the hop Tell you every thing they include in the sales. I wish they tell you what they offer IE before you buy we offer an elite package then explain it ask if you want it or not, ok ext. Overall a good experience. More

Worst service ive ever recieved. After pre booking an appointment a week ahead of time the service department made me wait almost 3 hours past my appointment time to have a key cut an After pre booking an appointment a week ahead of time the service department made me wait almost 3 hours past my appointment time to have a key cut and programmed. Then when speaking with the service manager terry he has a bunch of excusses instead of solutions of why my service was bad. Dont visit this shop for sales or service. Trust me you will be dissapointed. I will be driving 3x as far now to get my truck serviced and glad to do so not to visit zender again. More

Not good Told Zender I needed a key replaced as one was not working.They left two voicemails reminding us of our appointment, dropped off the truck and they sa Told Zender I needed a key replaced as one was not working.They left two voicemails reminding us of our appointment, dropped off the truck and they said they need both keys. A half hour drive home, pick up the good key, a half hour drive back to drop key off,WHY did you not tell us to bring both keys on any of the voice mails?? They call and say it will be $531.70 for a new key,no thanks. Go to pick up the truck and they want $170.00 for diagnostics, just to repeat MY words,,,,, I need a key, they got it ALL wrong, key is not $531.70, that price was with the diagnostics that WE did for them,,,,,,,,,,I NEED A KEY, good luck with them, you will have to do part of their job for them AND pay them for that. More

Love my new truck! Just bought a new f150 from Diane who also sold me my last new f150 and was so happy to go in and deal with a wonder person who puts her heart into h Just bought a new f150 from Diane who also sold me my last new f150 and was so happy to go in and deal with a wonder person who puts her heart into her work and made sure that I received the best service and got me the right truck. I will return the next time I need a new vehicle and plan to bring my friends and family too. F150 Eco boost is such a great truck and used to be a chev girl but now love my Fords! Go see Diane if you want great non pushy service. She will go out of her way to find you what you want. More

Great buying experience! Like most people, we used to HATE buying vehicles because it was the same old hassle, drawn out experience. Not this time! Dale and Dee were awesome t Like most people, we used to HATE buying vehicles because it was the same old hassle, drawn out experience. Not this time! Dale and Dee were awesome to deal with. Everything from the beginning to end was a pleasurable experience. No hassles, no drawn out negotiations, just great timely sales and service. Finance department was also a breeze, very well organized and friendly! This is definitely a place we will buy from again and have no hesitations recommending it to friends and family. More

Breath of fresh air! Dale Burak was an absolute pleasure to deal with. He took the time to listen to my requirements and help find the perfect F150 which I am absolutely i Dale Burak was an absolute pleasure to deal with. He took the time to listen to my requirements and help find the perfect F150 which I am absolutely in love with! Dealing with Dale was completely different than most car buying experiences and I highly recommend him to friends and family. My friends have already purchase an F150 also from Dale and share the same sentiments. Peter MacDonell handled our financing and again was a delight to work with. This was my first lease and Peter took the time to explain everything in as much detail as I needed. There were no surprises and the process was fast and smooth. I highly recommend Peter to help with your financing needs! Chad Zender has been a pleasure to deal with. He has great customer service and I can appreciate that he has a finger on the pulse of the Spruce Grove community both online and off. He exceeded our expectations going over and above what was necessary. These are only three examples of extraordinary staff that will help make your buying experience truly memorable. I look forward to dealing with everyone again on my next purchase! I would highly recommend working with the entire Zender team. ***** More