Whitby Toyota

Assistance At the time of oil change the service dept personal used to guide about tire rotation , break issues etc, but for the last year or two no body asks or At the time of oil change the service dept personal used to guide about tire rotation , break issues etc, but for the last year or two no body asks or tells anything like that, why?? More

Our first SUV Hi Gary Thank you very much for a very pleasant car buying experience! We love our Toyota Highlander. This is our second Toyota vehicle and fir Hi Gary Thank you very much for a very pleasant car buying experience! We love our Toyota Highlander. This is our second Toyota vehicle and first SUV. We have been servicing our Camry at Whitby Toyota for many years and have always been very satisfied with the dealership. After researching many car brands, reading reviews and visiting different dealerships, we decided to purchase another Toyota. From the moment we met Gary, he was very patient, professional and knowledgable. He has been in his profession for almost 40 years, and you can tell that he is passionate about it. 5 star customer service! If you are looking for a reliable car, professional dealership and stress-free car buying experience, we highly recommend Gary Brown from Whitby Toyota. Thank you Gary! Enjoy your summer and happy travels! :) Highlanders Kinga & Joseph More

Buying experience at Whitby Toyota One of our friends purchased a Toyota from Mr. Ward and highly recommended him. That made purchasing a new car from Whitby Toyota a no-brainer. And One of our friends purchased a Toyota from Mr. Ward and highly recommended him. That made purchasing a new car from Whitby Toyota a no-brainer. Andrew was very helpful with information on the two cars we were considering. He took the time to explain the features of each vehicle on the phone and gave us all the information we needed to make an informative decision. We settled on the Corolla IM. When we finalized all the paperwork and insurance details, the next step was to visit the dealership to go over the features. Mr Ward was very knowledgeable on all aspects of the IM. His friendly and courteous manner made us feel very welcome. He stayed well past closing time to make sure we were familiar with all aspects of the IM. We are also looking at purchasing a new Sienna when the 2018 model arrives. We need not look anywhere else for a purchase. Whitby Toyota has our vote as the best dealership to purchase a Toyota. More

Great, friendly service John Lee was excellent in meeting my needs. He was friendly, attentive, and honest. He took the time to understand my needs and then presented great o John Lee was excellent in meeting my needs. He was friendly, attentive, and honest. He took the time to understand my needs and then presented great options. I highly recommend dealing with John and Whitby Toyota. More

They had what i wanted. And made it fast I was out looking to buy a second hand vehicle for my step daughter. Whitby toyota was my first stop. I entered the shop and spoke to a sales rep Je I was out looking to buy a second hand vehicle for my step daughter. Whitby toyota was my first stop. I entered the shop and spoke to a sales rep Jeffery Kingsley, a rising star is my prediction for this young man. I told him want I needed and he took me to the vehicle. We took it for a test drive and that was it. It was priced well and the deal was done. The manager was incredible. He did everything he could to help me. The manager told me it would be ready the next day and he was true to his word. I had the car and was on my way. My step daughter loved it. Im a hero. Haha. Anyway they wasted no time to get me set up. It was painless. I was finished in an hour an arduious task I thought was going to take the whole day. Thanks to Whitby toyota. More

Great customer service!! Just had my new car serviced at Whitby Toyota and had Tara Parsons as my service advisor and could not have been any happier with the great customer s Just had my new car serviced at Whitby Toyota and had Tara Parsons as my service advisor and could not have been any happier with the great customer service she had to offer. Her knowledge of the brand was very helpful. She was very detailed in explaining all the services that they provide and how they work and she is a pleasure to talk too. I would highly recommend getting your vehicle serviced at Whitby Toyota. More

Excellent service Shawn McCallum leased me my Toyota Camry. He paid great attention to detail and was honest and easy to talk to. He explained everything about the proc Shawn McCallum leased me my Toyota Camry. He paid great attention to detail and was honest and easy to talk to. He explained everything about the process and the car and made the experience a pleasant one. Amazing service! More

amazing service John Lee was the sales person who sold me my 2017 Toyota Camry Le. He was very pleasant to deal with. He helped me get the financing to purchase this John Lee was the sales person who sold me my 2017 Toyota Camry Le. He was very pleasant to deal with. He helped me get the financing to purchase this vehicle. I received the vehicle within a week after my purchase and John made sure it had everything I requested. Thank you for the amazing service. More

Totally amazing auto sales experience. This man Gary Brown totally lived up to his reputation as an honest and down to earth gentleman who totally knows his trade. A completely amazing c This man Gary Brown totally lived up to his reputation as an honest and down to earth gentleman who totally knows his trade. A completely amazing customer experience in the matter of a couple weeks in dealing with him. There was no pressure or leading us in a particular direction. The final say came from us and he just guided us along the way. Even the choice of color was left up to us when both my wife and myself were not too satisfied with a color we have come to the dealership in mind. He presented another option and totally satisfied both our tastes. Even on a very busy Saturday with tons of customers coming to pick up their vehicles, Gary made time to come pick us up at the GO Station. Truly a genuine person. Every thing he did had a ring of sincerity and caring for the customer. He totally explained any questions we had in an honest and forthright manner. If you are looking for someone you can trust and to give you the real goods, then Gary is your man. More

Straight Forward and Simply....TOYOTA I recently leased a brand new 2017 Toyota Sienna LE, replacing a previous lease from the same dealership which was a 2014 Toyota Sienna SE. Even thou I recently leased a brand new 2017 Toyota Sienna LE, replacing a previous lease from the same dealership which was a 2014 Toyota Sienna SE. Even though I went one trim level lower I am still very happy with the new van, because of the added 30 more horsepower and increased transmission from 6 to 8 gears. Giving me the added boost of speed and not bleeding my wallet with gas expenses. Plus, the Toyota Entune media technology is easy to use. You can even customize both your ON and OFF display screens similar to your PC's wallpaper. I am fortunate enough to meet Mr. Gary Brown for he made my lease transaction STRAIGHT FORWARD and SIMPLE. Never did I felt pressured like with other sales representatives, who are more concerned by their sales commission rather than customer satisfaction. Plus, the day that I picked up my new van Gary gave me a thorough orientation with the new features of the van, making my transition from SE to LE trim level not too painful. Lol. I would rate my lease renewal experience not 10/10 but 11/10. Many thanks, Raymund More