West Side Mitsubishi

Great little car, great experience I went in expecting a lot of B.S. I got a great sales person, Gini, who made the experience pleasant and smooth. I got a great car at a great price. I I went in expecting a lot of B.S. I got a great sales person, Gini, who made the experience pleasant and smooth. I got a great car at a great price. I would definitely recommend this dealership. More

great experience! Thank you very much to miss Lorraine for helping to get a car here in West Side Mitsubishi. Also thanks to Brian Burns,Mazen Sahr,Mar Thank you very much to miss Lorraine for helping to get a car here in West Side Mitsubishi. Also thanks to Brian Burns,Mazen Sahr,Mark Haberstock for very friendly approach to there customer and make things happen to me to be approved my car loan and to build my credit in. Special thanks to George Ramos for changing my tire for my safety long drive. Joseph Baggay More

Super Experience My son bought his first car at West Side Mitsubishi. The experience was exciting. Lorraine Lozano was the first person we saw when we entered and was My son bought his first car at West Side Mitsubishi. The experience was exciting. Lorraine Lozano was the first person we saw when we entered and was a super and friendly sales lady, and Mazen Zahr was a master at getting all the financing arranged, at the same time as being very professional and friendly to us. It was a great start to what will most likely continue to be an intermittent relationship. Thank-you guys. More

great experience when i went at the west side Mitsubishi the saleslady Lorraine ask me if i wanna get a car and i told here that i have a bad credit and she said that' when i went at the west side Mitsubishi the saleslady Lorraine ask me if i wanna get a car and i told here that i have a bad credit and she said that's not a problem . so i get a car and they treated me well there, they do there best to get me approve for it/. More

Great experience! I bought my new lancer evolution from West Side Mitsubishi. Between the friendly and knowledgeable salesman Luis Reyes, to the professional and helpf I bought my new lancer evolution from West Side Mitsubishi. Between the friendly and knowledgeable salesman Luis Reyes, to the professional and helpful Financing Manager Maz, I felt that I received excellent service and I would honestly recommend them to friends and family. I was very afraid to deal with a dealership as I have heard horror stories of pushy and devious salesmen at other dealerships but at West Side Mitsubishi this wasn't the case. I felt looked after from the moment I walked in to the day I drove off the lot. Thanks again guys!! More

Great Service I always believe that when you buying a car, you build a relationship with the company for few years and the way they treat you is very important as a I always believe that when you buying a car, you build a relationship with the company for few years and the way they treat you is very important as a customer, as it show how you will be treated over the years. I personally was never looking for a Mitsubishi car it was my moms choice. I actually fell in love with a different car but there bad service and unclear billing gave me no choice, So I decided to go with my mom's choice and went to Mitsubishi. I was amazed at the service we received. The staff was friendly and was very helpful, they tried there best to give me what I wanted in my budget. Gini Nunez was my sales person and was very charming and a delight to deal with. It truly felt like they believe in building a relationship with their customer. I'd defiantly recommend Mitsubishi over other car dealers. More

2nd time buying a vehicle in this Dealership Luis Reye and the West Side Mitsubishi team (Chris Reyes and Mark) made for a very positive experience. They were knowledgeable about the car I ended Luis Reye and the West Side Mitsubishi team (Chris Reyes and Mark) made for a very positive experience. They were knowledgeable about the car I ended up buying, helpful and extremely professional. Would certainly return again to this dealership. More

Typically frustrating new vehicle purchase experience Ryan appeared new to the job but made great efforts to be helpful and responded to our questions as best he could. He was a pleasure to deal with but Ryan appeared new to the job but made great efforts to be helpful and responded to our questions as best he could. He was a pleasure to deal with but as is typical with new vehicle sales processes he seemed to be very limited in his authority to actually come to a deal with us. He needed to go to his manager, Bill, who actually seemed to push Ryan aside and took over the negotiating from Ryan. Bill was a typical car salesman, avoiding and evading our questions by not providing direct answers to direct questions, trying to upsell us on trim levels rather than itemizing options we wanted, constantly running to his superior (name unknown) to get responses to our questions and counter offers to our offers. We were almost to the point of walking out when Bill's superior actually came out and took over the negotiations and eventually negotiated a deal with us that was satisfactory. Overall, this was not a very satisfying experience and was certainly not very pleasurable. We got the vehicle we wanted at the price we wanted, but the process wasn't much fun and what should be the thrill of new car ownership was certainly dampened as a result. We cannot in good conscience say that we would recommend this dealership, nor would we discourage anyone from going there. Buying a new vehicle should be fun, but we cannot say that such was our experience with this dealership. More

Professional and friendly sales, excellent prices.. I already knew which vehicle I wanted as I walked into the dealership. Sam Albanna had a brand new test vehicle ready, 2014 Lancer SE AWC. He came wit I already knew which vehicle I wanted as I walked into the dealership. Sam Albanna had a brand new test vehicle ready, 2014 Lancer SE AWC. He came with us along for the test drive, answering all questions at length. When it was time to crunch some numbers, he was upfront and tried to get me the best deal. Sam was professional and friendly, and could answer any questions I had about the vehicle in detail. 5 stars well earned. Trade in time.... There is a big difference between a trade-in value and private sale amount. To my disbelief, and as promised by Sam over the phone, I received an excellent trade-in value. Let's say it was on the heels of a private sale. The manager, Bill Zahr approved this without me negotiating. Like Sam, Bill was professional, friendly and knows the vehicles well. Not being pushy, understanding what I was looking for, and giving a good deal gets them 5 stars. I look forward to buying my first-ever, brand new vehicle from them. More

Amazing service, continuing excellence I was there in January and decided I was looking at an RVR GT and Harnam came to help us and walk us through the entire vehicle and was very upfront a I was there in January and decided I was looking at an RVR GT and Harnam came to help us and walk us through the entire vehicle and was very upfront about pricing and financing options without hiding anything. Where he really stood out was after we agreed on numbers and model he went out of his way to find more rebates that might apply to me and save me even more money!! I bought my first vehicle from him and then later I had a write off he got the eight vehicle and everything in for me again for a replacement and discounted the vehicle beyond measures to match old prices since they didn't have some of the rebates anymore. Would recommend dealing with him to everyone. Doesn't hide anything, straightforward and very friendly. More