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Victoria Hyundai

Victoria, BC

3.2
712 Reviews

525 Gorge Road East

Victoria, BC

V8T 2W5

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Showing 712 reviews

August 25, 2014

Great experience Jody is an excellent salesperson and I thank you for being accomodating and informative. I am very happy with the service received. Love my Santa Fe! More

by kherle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Dick
Sep 03, 2014 -

Victoria Hyundai responded

Hi Kerle: Steve here. Thanks for taking the time to write this kind review and thanks so much for your business. Congratulations on your new Santa Fe! All the best!

August 22, 2014

friendly I needed a few parts and decided to go see blair and he was super friendly and found what I needed right away. I was very happy with his service and p More

by james flett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 22, 2014 -

Victoria Hyundai responded

Hi Mr. Flett - Steve here. Thanks so much for your kind words and for taking the time to mention Blair specifically. Did you know that Blair was also the MVP of our baseball team? The guy can hit a ball like Babe Ruth! Have a great day, thanks for your business, and thanks again for chossing us.

August 21, 2014

Great guys to buy a car from I just bought my second Sonata from Victoria Hyundai and I was again really impressed by the service I received. Indy and the guys want to make sure t More

by graeme.mcneil.7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Shawn Sheridan, Bruce Blake
Aug 21, 2014 -

Victoria Hyundai responded

Hi Graeme - Steve here. thanks for your kind words and thanks again for your business. It's always a pleasure to see you, plus us Scotsmen have to stick together in the face of all these English folks on Vancouver Island! thanks bud and have a great day!

August 21, 2014

Great and really good experience My sale representant Eric Phendler made my task so much easier to choose my new car. He explained to me in detail and was easy for me to understand th More

by Jean1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Jared Kubbernus, Bruce Blake, Eric Phendler
Aug 21, 2014 -

Victoria Hyundai responded

Hi Jean - Steve here, thanks so much for your kind words and congratulations on your new wheels! Thanks for mentioning Eric specifically, you have really made his day. Have a great weekend, and see you soon. Steve.

August 18, 2014

Very pleasant way to spend a Sunday afternoon Rumon Knol made our car buying experience truly delightful. He was friendly and welcoming and took the time to ensure that my mother and I were comfor More

by Lynnbastien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indy Brar
Aug 18, 2014 -

Victoria Hyundai responded

Hi Lynn - Steve here. Thanks so much for taking the time to write about your experiences here at the store. We appreciate that, and in particular we appreciate that you mentioned Rumon specifically. He is a very dilligent man, and we are proud to be on his team. HAve a great day, thanks for your business and congratulations on your new wheels!!!!!

August 11, 2014

Third time still happy I've now purchased my third vehicle in ten years with Victoria Hyundai. Can't say enough good things about the friendliness of their service, honesty More

by missvixx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred Kubbernus, Indy Brar, Jody Dick
Aug 11, 2014 -

Victoria Hyundai responded

Hi MissVixx, Steve here, thanks for your your kind words, and thanks for taking the time to write about them! three cars, that's awesome!! thanks for your loyalty! Yes, you are right, if coming in to complete things in one shot, things can take a few hours. We have much to review and this is a very regulated industry, so we cant short-cut much! We appreciate every minute that you give us! Also, we can come to you, or bring cars to show you at lunch etc, we always try to make it easy and have the maximum respect for your time! Congrats on your newest and latest Hyundai!!!

August 09, 2014

Choose Alden in sales:) I really appreciated the honesty and effort of Alden to help me choose a vehicle. The rest of the process was too much of a game. Prices of warranty c More

by MBarwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 11, 2014 -

Victoria Hyundai responded

Hi MBarwick - Steve here. Thanks for taking the time to write about your experience in the store. I am pleased that you had such a great time with Alden, however disheartened to hear about concerns with other areas. Could you please email me your contact information at smunro@victoriahyundai.com - I'd love to hear the whole story. Thanks for your time, and for your business and congratulations on your new wheels!!! Thanks, Steve.

August 08, 2014

1st class service Tristan Marshall was friendly , knowledgable and patient with all my questions. He listened to my needs , helping me make decisions that I felt More

by inti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Marshall, Bruce Blake
Aug 11, 2014 -

Victoria Hyundai responded

Hi Inta - Steve here. Thanks for taking the time to write about your experience with us, and thanks for mentioning Tristan. We agree, he is AWESOME! Congrats on your Tucson and please dont hesitate to call or come visit! Welcome to the family! Steve.

August 07, 2014

Great service without the pressure Tristan was so helpful in trying to find me the perfect used vehicle. He was friendly and kept in touch without being pushy and listened well to what More

by ah2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Marshall
Aug 07, 2014 -

Victoria Hyundai responded

Hi Ah2014 Steve here. Thanks so much for taking the time to write about your experience with us and thanks also for taking the time to specifically mention Tristan. He is one hard-working and concientous man, you've made his, and our day for mentioning him. Congrats on your new wheels! Steve.

August 07, 2014

Efficient and easy to deal with. Took in my car for some general maintence. Was a smooth and efficient experience. Corey was a delight to go through. Would definitely go back! More

by Tchuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Klontz
Aug 11, 2014 -

Victoria Hyundai responded

Hi Tchuk - Steve here, thanks so much for taking the time to write about your time here, we appreciate your kind words. Also, thanks for mentioning Corey, you've made his day! In your review you note price as 4 star only, so I figured that Id point out that we have a VIP package that saves almost 50% on the regular scheduled oil changes. Many of our happiest customer choose to enrol in this program, please dont hesitate to ask Corey about it the next time that you are in. Also, you can go to our webpage www.victoriahyundai.com for more information on it. Have a great day!

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