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Victoria Hyundai

Victoria, BC

3.4
711 Reviews

525 Gorge Road East

Victoria, BC

V8T 2W5

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Showing 711 reviews

November 06, 2014

always a pleasure this is my second car from them Was looking for a new car. Went to the dealership. Told them exactly what i wanted and they went threw all options for me. Gave me a great price for More

by MikeDePinto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Jody Dick
Nov 10, 2014 -

Victoria Hyundai responded

Mr De Pinto Steve here. I came in and heard that you had traded! The Sonata looks awesome. Thanks again for your business (repeated) and all the best. We really appreciate the trust that you place in us. Steve.

November 05, 2014

Friendly and Helpful!! I never like dealerships due to pushy sales people, but not at Victoria Hyundai! How refreshing it was to be able to look without being harassed and t More

by MelissaShemilt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Kubbernus
Nov 10, 2014 -

Victoria Hyundai responded

Hi MelissaShemilt: Steve here. Thanks for taking the time to write about your experience here, we appreciate the time that it took, as well as the kind words! Have a great afternoon!

November 04, 2014

Victoria Hyundai service department Always been gun shy of going to a dealer "past bad experiences". Took my 2013 Accent to Victoria Hyundai to fix a non-starting issue. Service was exce More

by butchman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darell "Service Tech"
Nov 10, 2014 -

Victoria Hyundai responded

Hi butchman: Steve here. Thanks for taking a moment to write about your vehicle servicing experiences here. We appreciate the time and thank you for your business. Have a great day!

October 31, 2014

Best Car Purchase! Thank you team Hyundai I couldn't be happier with the car you helped me pick out. Tristan was so friendly and helpful and I never felt pressured. Jare More

by usernamesaredumb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Marshall, Jared Kubbernus
Nov 10, 2014 -

Victoria Hyundai responded

Hi usernamesaredumb: steve here. Thanks for your kind review and thanks for mentioning Tristan specifically. You have made our day!

October 31, 2014

victoriahyundai.com welcmes all I have bought two vehicles from Victoria Hyundai over the last 4 years. My sales person Jody Dick was so personal also greeting me with a smile and s More

by barbara.nixon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Sullivan, Jody Dick, Rodney Schultz
Nov 10, 2014 -

Victoria Hyundai responded

Hi barbara.nixon: Steve here. Thanks so much for your kind review and for mentioning so many of the diligent team members that work here. We all try really hard, and its great reviews like this that validate those efforts. Have a great day and thanks again!

October 31, 2014

Fantastic Service While looking to purchase the new Santa Fa I consulted Eric as he was recommended to me by a fellow colleague. The service I received was top notch, a More

by Tofino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Eric Phendler
Nov 10, 2014 -

Victoria Hyundai responded

Hi Tofino: Steve here. Thanks so much for writing about your experience. We hope that you decide to purchase with us so that we can welcome you into our little Victoria Hyundai family! Thanks!

October 31, 2014

good experience Good service overall but just a few mishap that made me a little unhappy.... the salesman (Alden Eakins) great he answered each and every question i h More

by carol.g
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Kubbernus
Nov 10, 2014 -

Victoria Hyundai responded

Hi Carolg: Steve here. Thanks for posting this review and although I am pleased that you were happy with us overall I'm sorry to hear that there were issues. I am hoping that they have been resolved completely, if not, please feel free to email me directly at smunro@victoriahyundai.com I agree, Alden is awesome! Thanks for saying so!

October 31, 2014

very helpful I came in looking to get into a better car, salesman was very helpful and showed me some different ones. He even got his manager to help too. I didn More

by Angel199
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Eric Phendler
Nov 10, 2014 -

Victoria Hyundai responded

Hi Angel199: Steve here. Thanks for your nice words about the service here and for considering us. We hope that everything works out with your search, and that you decide that we are the place to buy from. Have a great day!

October 31, 2014

Excellent Service Exceptional customer service from Sarah Sullivan every time I bring in my car to the Victoria Hyundai dealership. She always greets me with a smile an More

by starck_marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 10, 2014 -

Victoria Hyundai responded

Hi starck_marie: Steve here. Thanks so much for your kind words and thanks for mentioning Sarah specifically. Sometimes the sales department gets all the credit, and people fail to mention the hard work done by the men and women in our service team! Thanks for taking the time to point Sarah and them out. Have a great day! Steve.

October 31, 2014

Breath of fresh air. I generally avoid buying new cars like the plague because of high pressure sales tactics and dishonesty I've encountered at dealerships across the yea More

by Vern12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Marshall, Jared Kubbernus
Nov 10, 2014 -

Victoria Hyundai responded

Hi Vern12: Steve here. Thanks so much for talking about your experience here. My daughter is just two, so I cant imagine the worry around her and vehicles - thanks for allowing us to be part of that, and for noting that we did it well. Have a great day!

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