Victoria Hyundai

moving to Victoria Hi Tristan, Thank you for helping me find a new (to me) used car. I enjoyed a bit of laughter, lots of information and a team of professional people Hi Tristan, Thank you for helping me find a new (to me) used car. I enjoyed a bit of laughter, lots of information and a team of professional people who were a pleasure to work with. As a first time car purchaser in Victoria you all helped, even with insurance! Rhonda More

Major servicing I feel confident that my Elantra is kept in top shape by my regular servicing. It is usually Corey who takes care of my visit and the admin, and he is I feel confident that my Elantra is kept in top shape by my regular servicing. It is usually Corey who takes care of my visit and the admin, and he is always friendly and efficient. I really appreciate the shuttle service too - it would be very awkward for me if that was not available. Hank is an entertaining and friendly driver. More

New Vehicle Purchase Staff at Victoria Hyundai were very easy to deal with and provided excellent service during my purchase. They were more than accommodating with my si Staff at Victoria Hyundai were very easy to deal with and provided excellent service during my purchase. They were more than accommodating with my situation and found me the vehicle I wanted. Definitely worth the visit! More

Great customer service I had a burnt out headlight bulb and a 'check engine' light on on my Sante Fe dashboard panel so took the car into Victoria Hyundai without an appoint I had a burnt out headlight bulb and a 'check engine' light on on my Sante Fe dashboard panel so took the car into Victoria Hyundai without an appointment and they put the car into the service bay area immediately and diagnosed and fixed the problems without hesitation. Simon Bruton, the service consultant, was very helpful and courteous. More

Efficient and effective After parking before a lunch appointment, I was unable to remove the key from the ignition of my 2010 Tucson LTD. I phoned Victoria Hyundai service a After parking before a lunch appointment, I was unable to remove the key from the ignition of my 2010 Tucson LTD. I phoned Victoria Hyundai service and Jason tried to assist by phone, but without success. I asked for the Hyundai Road Assistance number but was given the USA number by mistake. Because of my time constraints I called BCAA, who responded promptly and towed the car to Victoria Hyundai. I called Jason and told him the car was on its way. Jason called me back to say the problem occurred because the vehicle was not completely in Park, which was surprising because I had started the car and shifted from Park to Drive to Reverse several times. At any rate, the problem was solved. I told Jason the vehicle was due for its 54K checkup and asked if he could do that while it was there to save me some time. He told me the estimated cost for the scheduled items, and I gave him permission to do it. I picked up the car at the time he told me it would be ready. I was delighted that he handled my problem promptly, performed the scheduled maintenance without an appointment and had the vehicle ready, as promised. More

My cars first servicing.. The service we received from Rodney and Ambyr was great .. This was the cars first servicing, Ambyr recommend the synthetic oil explained the benefi The service we received from Rodney and Ambyr was great .. This was the cars first servicing, Ambyr recommend the synthetic oil explained the benefits of it and it made sense to go with this oil. When I picked up the car she was very helpful in explaining to me all that was done (the report card). When booking the appointment my husband had the opportunity to chat with Rodney and found that he has a wealth of information . Thank you both Rodney and Ambyr for the great service .. More

Good Communication It's pretty basic what I expect when I have my vehicle serviced: knowledgeable staff and good communication. Victoria Hyundai provided both of these a It's pretty basic what I expect when I have my vehicle serviced: knowledgeable staff and good communication. Victoria Hyundai provided both of these and more. I always came away slightly confused and unsatisfied with my previous dealership. Thanks for the enjoyable experience! More

Loyal long time customer Thank you again for all your kindness in this whole process and your support. We have done business with you for over 13years and will continue to as Thank you again for all your kindness in this whole process and your support. We have done business with you for over 13years and will continue to as well as recommend you to our family and friends. We truly appreciate your hard work and your help. Thank you! More

Great Service Great service and great dealership. Staff know their stuff. They went above and beyond helping us get a good deal on our vehicle purchasing needs. Hig Great service and great dealership. Staff know their stuff. They went above and beyond helping us get a good deal on our vehicle purchasing needs. Highly recommended More

Incredibly welcoming and accommodative staff Brianna, as well as all of the staff that I dealt with while purchasing my used car, were absolutely incredible. The atmosphere of the dealership was Brianna, as well as all of the staff that I dealt with while purchasing my used car, were absolutely incredible. The atmosphere of the dealership was friendly and positive, and everyone was completely knowledgable about all of the cars in the lot, which is very handy, especially when dealing with used cars. I would 100% recommend Victoria Hyundai, as well as Brianna Dick for their incredible customer service, and hard work they put into my purchase. More