Victoria Hyundai

Crappy service Terrible experience at this dealership. They refused to give me a accurate price on my trade in saying that it would cost them money and gave me the b Terrible experience at this dealership. They refused to give me a accurate price on my trade in saying that it would cost them money and gave me the black book value of a lower model vehicle More

Great service from Simon My daugter's car had wiring problems due to rodents, and Simon and the service team were so reasonable. They helped her get over a stressful situation My daugter's car had wiring problems due to rodents, and Simon and the service team were so reasonable. They helped her get over a stressful situation, gave her a very fair price for the work done, and took the time to contact me (her father) as well to explain the issues. Simon said "he wanted to treat my daughter as he would want his own daughter to be treated" - what more could anyone ask for? I recommend service at this dealership without hesitation! More

Scheduled Routine Service 1. Prompt efficient service. Initial check found a recall notice which was dealt with on this visit. On completion of check-in got the courtesy van wit Prompt efficient service. Initial check found a recall notice which was dealt with on this visit. On completion of check-in got the courtesy van with Hank to a nearby restaurant with my wife for breakfast. Phoned Hank after breakfast and on return to the Dealership, our car was ready on the lot. Easy in and out. We were offered a car wash, so took advantage. Treated very well as owners and customers. Easy to be loyal! More

In and out Great overall service experience at Hyundai. Although I waited for a little bit, I didn't mind at all cause I was able to grab a complimentary coffee Great overall service experience at Hyundai. Although I waited for a little bit, I didn't mind at all cause I was able to grab a complimentary coffee in the waiting area. Once the car was booked in and keys were handed over I was able to get a ride with (hank) in the Hyundai van. My car was ready on time and hank came back again to pick me up at the end of the day. Simon and Hank were both very friendly and offered very professional services. I also appreciated the car wash, so thanks to the car wash guys. More

Emergency repair Busy pre- Christmas Saturday...not a good time to have a break down ! Called Simon explained the situation...confirmed he had the parts...and best of Busy pre- Christmas Saturday...not a good time to have a break down ! Called Simon explained the situation...confirmed he had the parts...and best of all would make sure the repair was completed before closing. Tow truck brought us down to the service centre. Within a couple of hours the repair was complete and I was on my way. Simon went out of his way in exceeding my expectations ..... especially on such short notice. No wonder we appreciate the excellent service at Victoria Hyundai.!! More

Great Service I was impressed with the friendly greeting and the quick but accurate review of what would be done to fix my fuel gauge problem. My car was ready in l I was impressed with the friendly greeting and the quick but accurate review of what would be done to fix my fuel gauge problem. My car was ready in less time than estimated and for the same amount as initially calculated. Well done. More

An Odyssey to remember Andrew was very approachable when we met him along with other members of the team. He had what we were looking for and we were able to drive off the l Andrew was very approachable when we met him along with other members of the team. He had what we were looking for and we were able to drive off the lot that day with the right vehicle for our family. More

8500 km. tuneup-- super edfficient! Ambyr immediately responding, though I was 15 minutes early. Great price-- $0.00 (having bought the oil change package at purchase at the end of Febr Ambyr immediately responding, though I was 15 minutes early. Great price-- $0.00 (having bought the oil change package at purchase at the end of February)! Less than an hour/transport offered/coffee served/... and a Manchester United game on the TV. Excellent service.. a delight to come! More

Taking care of the necessities I appreciate that the service rep does not try to sell me something that I don't need or cannot afford at the time. However, I do take their advice on I appreciate that the service rep does not try to sell me something that I don't need or cannot afford at the time. However, I do take their advice on maintenance issues that should be taken care of in order to extend the life and safety of my vehicle. More