Victoria Hyundai

A great experience from start to finish We were immediately greeted at the front and were introduced to Mason Klein. He was friendly and great to work with throughout he process. As we had We were immediately greeted at the front and were introduced to Mason Klein. He was friendly and great to work with throughout he process. As we hadn't purchased a new vehicle in nearly a decade, he was patient and thoroughly answered all of our questions and was always punctual and followed up on our requests. He identified what our family's needs were in buying a new vehicle and assisted us in finding the right one. We are proud new owners of 2017 Hyundai Sante Fe!! More

Terrible service for the second time, not anymore! Terrible service and tried to force additional maintenance for my car while the manufacturer do not even recommend it. This is the second time, but it Terrible service and tried to force additional maintenance for my car while the manufacturer do not even recommend it. This is the second time, but it will not happen again, I will not go back to this place and will not recommend it and even will discourage to go there. Here is the second experience on Nov 26th 2016: They asked for us to come back by 2:30pm to pick up the car, the car was outside so probably the maintenance was done. However, they made us wait for more than 45 minutes trying to figure out what happened to the car. We had to step out after 40mn to ask them what was happening because they were not providing information of course. They even lied to our face by making up the story that my car was probably "on the road test" until we pointed it out parked outside right in front of them! It is the second time this is happening and first time it was with me alone, so this is not a question of person, it is just a terrible service. I'm highly disappointed and will file a complaint with Hyundai corporate, I wonder what kind of training these people receive. This is unacceptable. More

Great experience! Lance was awesome. He made sure I was informed and made the car buying experience easy. Thanks Lance!! Bruce in finance was also extremely helpful an Lance was awesome. He made sure I was informed and made the car buying experience easy. Thanks Lance!! Bruce in finance was also extremely helpful and informative. More

Great Buying Experience Just a quick note to say thanks to Jay, Brianna and the gang at Victoria Hyundai for making my buying experience very enjoyable! The internal/externa Just a quick note to say thanks to Jay, Brianna and the gang at Victoria Hyundai for making my buying experience very enjoyable! The internal/external colour choices I chose meant I had to order from the factory, which involved a longer wait, but I got exactly what I ordered, and I'm very pleased with the result. Jay was great to deal with, and Brianna made the (potentially) tedious paperwork as smooth and efficient as possible. The foosball table is a great way to distract my 11-year old, who kept me company as we picked up the car :-)! Overall very happy, and would highly recommend this dealer and its staff--thank you. More

Above and Beyond Service Victoria Hyundai was recommended to me by my mother when I was looking for a used car because they treated her very well there when she bought her Tus Victoria Hyundai was recommended to me by my mother when I was looking for a used car because they treated her very well there when she bought her Tuscon. I was actually at a used car lot in the Westshore, but the selection was poor and what they did have in stock was way overpriced, so we phoned Victoria Hyundai from there and told them what I was looking for in a car and they said they had one they would have ready for me to test drive once I got down there. It turned out that the car was exactly what I was looking for and the price was more than fair. Once we had agreed on a price they took care of everything and had me in the car to take home in a timely fashion. Probably the most impressive thing was after I had purchased the vehicle, the car still needed to be detailed and serviced, but I live and work in the Westshore and it was not convenient for me to be able to take it in during the week, but Lance suggested that he bring his personal vehicle out to my place of work and picked up my vehicle and dropped it off before I was done. In my opinion this was way above and beyond regular customer service, especially since I had already purchased the vehicle. In the future, I would recommend Victoria Hyundai to anyone looking for a new or used vehicle. More

2016 Hyundai Tuscon Premium Purchased our vehicle a few weeks ago now. We love it and all the features it provides. Such a smooth ride and the price was right! Both Karl and Bria Purchased our vehicle a few weeks ago now. We love it and all the features it provides. Such a smooth ride and the price was right! Both Karl and Brianna were awesome to deal with. They were very nice and very helpful. Thanks so much! :) More

Happy with my purchase. I recently purchased a new 2016 Hyundai Sonata from Shawn and had an exceptional experience when dealing with Shawn. Shawn understood what I needed I recently purchased a new 2016 Hyundai Sonata from Shawn and had an exceptional experience when dealing with Shawn. Shawn understood what I needed did not pressure me and when it came time for a drive home gave me a new loaner to drive home until my new car was ready. Great, thank you for a great experience. Thanks to Bruce Blake also for handling my finance and for going above and more, sincere thanks to all involved in helping me. Kenneth Pleasant More

2014 Hyundai Tuscon I recently purchased a 2014 Hyundai Tuscon and am very pleased with my purchase! I dealt mostly with Mason and he was very nice to deal with and alway I recently purchased a 2014 Hyundai Tuscon and am very pleased with my purchase! I dealt mostly with Mason and he was very nice to deal with and always answered his cell if I had any questions. I'm pleased with the amount of features on the car for the price I paid. Thank you to Mason and the rest of the team! Cathy Shotton More

Very helpful, understanding, and friendly. The atmosphere at the dealership was very welcoming and friendly. Tom was very understanding of the wants and needs in the vehicle I was looking for. The atmosphere at the dealership was very welcoming and friendly. Tom was very understanding of the wants and needs in the vehicle I was looking for. He was very professional and helpful. Brianna was very friendly and helped me understand the financial side of everything. More

A very positive experience Fantastic customer service. The staff was both knowledgable and fun. I really appreciated their patients considering that I wasn't sure what I was loo Fantastic customer service. The staff was both knowledgable and fun. I really appreciated their patients considering that I wasn't sure what I was looking for. More