ToyotaTown

Great Experience Shawn Longworth is a respectful and no pressure sales associate. Very understanding and very knowledgeable. Over all a very comfortable experience. Shawn Longworth is a respectful and no pressure sales associate. Very understanding and very knowledgeable. Over all a very comfortable experience. I will be happy to buy from them again. More

Always great Service We met Kevin about 10 years ago after having issues with our vehicle at the time. We explained the circumstances to him and that we needed a vehicle We met Kevin about 10 years ago after having issues with our vehicle at the time. We explained the circumstances to him and that we needed a vehicle that was reliable and safe for travelling with kids. Since we were without any transportation, Kevin came to our home in a vehicle for us to test drive. He took care of us then with honesty and integrity. We still have our 2002 Sienna. We came back to this dealership because of how we had been treated by Kevin and the staff previously. I had hoped to purchase a Rav4 but given our financial situation, the one we hoped for just wasn't possible at that time. Kevin didn't give up though and he found a 2012 Scion that was within our budget. We were concerned about financing due to some hardships we had recently endured here in London. Jobs were few and far between, We were getting back on our feet and given our circumstances, Kevin explained everything and then introduced us to Janine. Janine, like Kevin, went above and beyond in order to assist us. They knew where we were coming from and understood we couldn't take on anything extra - so no extra warranty - nothing - just the vehicle. Janine worked on the financing for us and we were so relieved to be approved as we desperately needed a newer vehicle for transport. Neither my Husband or me are on a bus route for work. As it turned out - after our approval, the financing rate had dropped and Janine was able to work out an extended warranty for us at no extra cost on the loan. Not only were Kevin and Janine friendly, they listened, they understood and did everything they could to assist us. We thanked them then and we thank them now as we drive our Scion and enjoy knowing we have a reliable vehicle to keep us working! I wouldn't go anywhere else to purchase a vehicle. More

tacoma purchase Nancy Hopper was great to deal with.Very well informed on all vehicles and the Tacoma truck which I did purchase.Nancy followed up after to see if all Nancy Hopper was great to deal with.Very well informed on all vehicles and the Tacoma truck which I did purchase.Nancy followed up after to see if all was well Thankyou Nancy More

Mazda CX 5 I was surprised how large and well organized this dealership was as I never had any dealings with Toyota before. Nancy was a pleasure to work with, v I was surprised how large and well organized this dealership was as I never had any dealings with Toyota before. Nancy was a pleasure to work with, very professional and knowledgeable. I was treated with respect, since this was my first purchase alone (as a widow) I was a bit nervous and excited at the same time. Thanks Nancy, keep up the good job. More

very professional and very easy to deal with Shawn Longworth was an excellent sales person no pressure and lots of help and information on my purchase of a Highlander. He keeps you informed and f Shawn Longworth was an excellent sales person no pressure and lots of help and information on my purchase of a Highlander. He keeps you informed and follows up on everything. More

Honest, courteous service. This is the fourth vehicle I have bought from Tony. He has been great with me every time. He takes the time to explain my options and has treated me w This is the fourth vehicle I have bought from Tony. He has been great with me every time. He takes the time to explain my options and has treated me with great respect. He is always honest. I appreciate that he tells me his opinion. He listens and tries to understand my situation so that he can do the best he can for what I need. Thanks Tony for your continued great service! More

Friendly, honest & incredibly helpful! Gwen Jones was a true pleasure to work with. I first met her a year ago when exploring vehicle options, and liked her instantly. She took the time to Gwen Jones was a true pleasure to work with. I first met her a year ago when exploring vehicle options, and liked her instantly. She took the time to get to know my needs and ensured that I had all the information. I wasn't able to purchase at that time, but was so pleased with the experience that I went back to Toyota Town to Gwen when the time came to purchase a car this year. Gwen is friendly and very knowledgable. She gave me information about every aspect of my Corolla: specs, technology, service - it was great! She took the time to explain all the options and answer my questions, and never put pressure on me to make a decision. She goes the extra mile to make sure you str happy with your vehicle and purchasing experience. I have nothing but positive things to say - thank you, Gwen! More

Care and Concern above and beyond the call of duty! Tony Coyles was once again the total professional to deal with. He showed great concern for me as a customer and as before, he made me feel that I ma Tony Coyles was once again the total professional to deal with. He showed great concern for me as a customer and as before, he made me feel that I made the right choice once again with a Toyota product. Toyota and more specifically, Toyota Town can rest assure that with sales people like Tony, they are in good hands! I will be back and I will refer Tony to my friends, work associates and family. More

Shawn was so great to work with! Shawn Longworth made my Mom so comfortable when she was looking to purchase a small car for herself. He asked her lots of questions about herself and Shawn Longworth made my Mom so comfortable when she was looking to purchase a small car for herself. He asked her lots of questions about herself and she felt very special, connecting right away with his fun personality. He treated her like she was his own mother, and I was impressed that he followed up to make sure she was satisfied. He is turning our family into a Toyota family. Janine Feenstra was also so sweet and she made sure that we understood all the requirements for ownership and transfer, etc. It felt like we had known her for years, she was that personable. Thank you for your care of my Mom and myself. More

New car lease Very happy with the professional service and support. Hadn't planned on trading in but the numbers made sense and we now have the latest model and th Very happy with the professional service and support. Hadn't planned on trading in but the numbers made sense and we now have the latest model and the colour we wanted with the equipment to suit our driving needs. More