ToyotaTown

Overall the experience of buying a used vehicle was pleasant We had two concerns about the vehicle we purchased that were looked after promptly. Tomasz was efficient at explaining warranty coverage and other iss We had two concerns about the vehicle we purchased that were looked after promptly. Tomasz was efficient at explaining warranty coverage and other issues related to the purchase. More

Positive experience. Just leased a 2016 RAV4. Salesperson who I dealt with was Rick Watson. Rick was very helpful and most pleasant to deal with. In my opinion this ent Just leased a 2016 RAV4. Salesperson who I dealt with was Rick Watson. Rick was very helpful and most pleasant to deal with. In my opinion this entire dealership is geared towards giving their customers a positive buying experience. Even though I live an hour away from this dealership it is my intention to have my vehicle serviced there. If their service department is anything like their sales department I'll be pleased... More

Excellent Purcahse Experience My wife and I went in to test drive the Toyota Highlander and were meeting with Shawn. From the time we walked in to the time we left, we received not My wife and I went in to test drive the Toyota Highlander and were meeting with Shawn. From the time we walked in to the time we left, we received nothing but the best service from anyone we engaged with. Ultimately the test drive of the Highlander didn't work out for us but we ended up test driving a RAV4 and ultimately ended up purchasing the 2016 RAV4 XLE and Shawn even stayed past the end of his shift to ensure the purchase went smoothly while we talked with financing. Have already recommended Shawn to family who are seeking a new vehicle. More

Very positive experience Recently I leased a 2016 RAV4 from Shawn Longworth and it was a great experience. This is my first time leading a vehicle and his excitement matched m Recently I leased a 2016 RAV4 from Shawn Longworth and it was a great experience. This is my first time leading a vehicle and his excitement matched mine. Also Nicole was very helpful and did everything she could to get us going to get our new RAV4 in time to bring our rental back. Thank you so much and I will be recommending you guys for anyone looking to buy or lease! More

Looking for trustworthy service I had a frustrating experience with another Toyota dealership.Peter gained my confidence quickly..I appreciate his calm manner.My overall experience w I had a frustrating experience with another Toyota dealership.Peter gained my confidence quickly..I appreciate his calm manner.My overall experience was pleasant and satisfying More

A Very Satisfied Customer I recently purchased a 2016 Toyota Corolla S. From the moment I walked into Toyota Town, London, I received excellent service and was treated with r I recently purchased a 2016 Toyota Corolla S. From the moment I walked into Toyota Town, London, I received excellent service and was treated with respect and consideration. Shawn Longworth was extremely courteous and knowledgable and was able to answer all of my questions. I appreciate that he never rushed me, always reminding me to take my time and consider my options. His patience enabled me to feel comfortable and capable with my new vehicle. I also appreciate the time and patience Janine Feenstra took explaining the various options open to me. She is very knowledgable and is able to convey information in a clear concise manner. Overall, my experience at ToyotaTown was 100% positive and I would certainly recommend this business to anyone wishing to make a vehicle purchase. Cynthia Peters More

Excellent service!! My experience with Stephanie Davis at ToyotaTown was amazing! She was very knowledgeable, helpful, and so patient with me. She took the time to explai My experience with Stephanie Davis at ToyotaTown was amazing! She was very knowledgeable, helpful, and so patient with me. She took the time to explain all there is to know about the RAV-4. Without a doubt I will be referring her to my family and friends. Excellent service! Thank you Stephanie! Micheline More

New Vehicle Seminar Had the opportunity to attend the New Vehicle Seminar on August 10th. Excellent presentation by a most knowledgeable woman with a great sense of humor Had the opportunity to attend the New Vehicle Seminar on August 10th. Excellent presentation by a most knowledgeable woman with a great sense of humor and superior presentation skills. Well done and very informative. Thank you very much ToyotaTown. More

Purchased a new 2016 Venza. We were treated very well by Gwen Jones at Toyota Town in London, ONTARIO. She was very knowledgeable and courteous when dealing with us. We had visit We were treated very well by Gwen Jones at Toyota Town in London, ONTARIO. She was very knowledgeable and courteous when dealing with us. We had visited another Toyota dealership but decided to deal with Toyota Town because Gwen did all she could to make a deal with us. Very satisfied. More

Excellent I suddenly noticed a stain on my 2015 Prius front end and I was at first concerned about this. However, in driving into your service reception area Mi I suddenly noticed a stain on my 2015 Prius front end and I was at first concerned about this. However, in driving into your service reception area Mike was very helpful in understanding my concern and gave me my coffee coupon while he looked into the problem. After a very short while Mile informed me that he had managed to removed the stain and my car looked as good as new. I have been bringing my Prius to ToyatoTown and I will continue to do so. Thank you Mike for your great customer service. David Belne More