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ToyotaTown

London, ON

4.9
6,749 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON. As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member. Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 6,749 reviews

August 07, 2016

Sparky2016 We dealt exclusively with Shawn Longworth. We wanted to purchase a Rav 4, new, and started looking July 2015, finally purchased July 2016- during tha More

by Aprky2016
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2016 -

ToyotaTown responded

Hello Aprky2016, Congratulations on your new RAV4, It's a great buy! We're glad to be able to support you throughout your automotive purchasing experience. We try our best to experience this journey at the customers pace, because we want all our customers to be confident in the vehicle they choose to purchase. We are sorry to hear that you were not satisfied with the trade in value. We try our best to provide competitive pricing with our the customers' benefit in mind. We hope we can improve your future experience at ToyotaTown. Enjoy your RAV4 and thank you for taking time off your busy schedule to leave your feedback. We appreciate it. - ToyotaTown

August 06, 2016

Wonderful great Millad Kaberi was very focused in what I wanted ,Show me everything explained all options to tee.Easy to talk great salesman.As a first time toyota cu More

by butski
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vladimir Stepancev , Millad Kaberi
Aug 08, 2016 -

ToyotaTown responded

Hi Butski, Welcome to the Toyota Club, we're ecstatic to hear that we were able to provide an easy and helpful experience in your first Toyota purchasing experience! We hope we can continue to support you for all your automotive needs. Thank you for leaving your feedback. Enjoy your new car. - ToyotaTown

August 05, 2016

great customer service Thomasz was great to do business with. He was always professional and explained all pricing figures to me so that I could understand what each item w More

by brownmane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomasz Kisiel
Aug 08, 2016 -

ToyotaTown responded

Hi Brownmane, Congratulations on your new car! Furthermore thank you for sharing your experience with us. It's gratifying to hear from our customers. We try our best to provide exceptional customers services, and we're glad to know that we were able to support you during your car purchasing journey. Enjoy your new car! ToyotaTown

August 05, 2016

great loved it Baz was a very friendly man and willing to show us all the paperwork that was in the car. He wasn't pressuring us to but it right away. Baz wanted me More

by scionguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baz Afara
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2016 -

ToyotaTown responded

Hello Scionguy, Thank you for taking time out of your your day to write a review, we appreciate all feedback. Congratulation on the purchase of your new car, we aspire to provide exceptional customer services and support our customers to make a decision that suite their needs and lifestyle. We’re glad to hear that you found that right car. It’s is unfortunate that you left less satisfied, We at ToyotaTown try our best to provide competitive pricing with the consumers benefit as priority. We wish you the best and hope that we can improve your future experience at ToyotaTown. Thank you for including us in your automotive purchasing journey. - ToyotaTown

August 04, 2016

First time a Toyota town Great experience at Toyota Town. Very happy with my new Scion TC. If only everything in life was a easy as purchasing a new car here. Thanks Shawn Lon More

by Mike Falconer
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2016 -

ToyotaTown responded

Hi Mike Falconer, Thank you for your sharing your experience. It's always valuable to hear about all our customers experiences. We try our best to make the purchasing of a car as easy as possible. We are happy to have the opportunity to share the purchasing experience with you. Enjoy your new Scion TC. ToyotaTown

August 03, 2016

Highly recommended!! Great experience. Bought 2 new vehicles this year from Shawn. No reason to look elsewhere. He had answers for any questions and concerns and was hones More

by Markpillar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2016 -

ToyotaTown responded

Hello Markpillar, Congratulation on the purchase of your new vehicle. The purchase of a new car is always exciting, I'm sure the purchase of 2 new cars has double the excitement. We hope we can continue to support you with all you automotive needs. Thank you for taking the time off your day to leave a review. - ToyotaTown

August 03, 2016

Excellent From the Service Advisor (Firis) to the Mechanics and Shuttle Driver, the whole organization is spot on.. Great job Firis. Keep up the good work More

by Cal Shelton
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle Driver, Firis Sharif, Chelsea Wakefield
Aug 04, 2016 -

ToyotaTown responded

GoodAfternoon Cal Shelton, Thank you for taking the time to write a positive review. We greatly appreciate it! We try our best to make every experience consistent, reliable and efficient for all our customers. - ToyotaTown

August 03, 2016

10 out of 10 with Allycia We bought a 2016 Toyota Camry XSE at ToyotaTown. We had a great experience with our Product Advisor Allycia Sinclair. She answered all our question More

by Rosa and Kevin
Recommend Dealer
Yes
Employees Worked With
Nicole Levasseur, Allycia Mulcair
Aug 04, 2016 -

ToyotaTown responded

Hi Rosa and Kevin, Thank you for sharing your positive experience. It is always great to hear about the wonderful experiences that our customers have at ToyotaTown. We are happy to continue building our relationship by providing excellent customer service for all your automotive needs. Enjoy your new Toyota Camry! It’s a wonderful car. - ToyotaTown

August 03, 2016

Great experience with Toyota I was assigned a great person in Allycia Mulcair while searching for a new veh. There is no doubt that Toyota vehs are rated highly in part due to th More

by Pierrette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allycia Mulcair
Aug 04, 2016 -

ToyotaTown responded

Hello Pierrette! Thank you for sharing your positive experience at our dealership. We are always committed to making sure our customers are comfortable and confident in their automotive purchasing journey. We hope that we’ll be your first choice during your next automotive journey. Enjoy your new vehicle! - ToyotaTown

August 01, 2016

Easiest car purchase Frank and Nicole made our experience really pleasant, it was the easiest car purchase we have ever had. We would recommend Frank for his great knowled More

by Peter and Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Circelli, Nicole Levasseur
Aug 04, 2016 -

ToyotaTown responded

Hi Peter and Barbara. Thank you for sharing your experience. It’s rewarding to see that our commitment to our customer’s experience is paying off. We are happy that your experience was pleasant and smooth. Enjoy your new vehicle! - ToyotaTown

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