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ToyotaTown

London, ON

4.9
6,718 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON. As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member. Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 6,718 reviews

August 24, 2016

Travelled from Windsor to find my car My experience with Toyota Town's - Tim Smuck was an awesome experience right from the start. I saw the ad for a black 2015 Honda Civic and arrived t More

by Lewis Carol123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toyota Tim
Sep 11, 2016 -

ToyotaTown responded

Congratulations on the purchase of your new pre-owned Honda Civic! We hope you enjoy your car and thank you for sharing your automotive purchasing experience with us.

August 23, 2016

Always great service Amanda greeted me with a warm smile. She let me know about the savings card and got me one! She checked in a few times with advice from the service t More

by ErinS09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Sep 11, 2016 -

ToyotaTown responded

Thank you for taking time out of your day write this review. It's great to hear that you had another great service experience !!

August 23, 2016

Great experience We recently leased our 2nd vehicle through ToyotaTown and had another great experience. The staff is very friendly and helpful. I never found them to More

by Rav4us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2016 -

ToyotaTown responded

Congratulations on your second lease! We're glad to hear that we provided you with another great experience. We try our best to be helpful and friendly as we support all our customers to the best of our abilities. We hope you enjoy your newly leased vehicle!!

August 22, 2016

My service manager, Todd Servant, has earned my total trust. Todd Servant has managed the service of my 2003 Solara and 2007 Tundra since we moved to Canada from the US in Spring 2014. Both vehicles have low mi More

by MikeS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2016 -

ToyotaTown responded

Hi Mike, thank you for taking time out of your day to write this review. It's great to hear that we were able to earn your trust and confidence. We look forward to continue supporting you with all your automotive needs.

August 21, 2016

Used car vehicle purchase Amazing experience. Just purchased 2014 Camry and We are very happy. Frank Circelli we will be back to see you for our next purchase. Debbie H. More

by DebbieH
Recommend Dealer
Yes
Employees Worked With
Frank Circelli, Vladimir Stepancev
Aug 22, 2016 -

ToyotaTown responded

Hello DebbieH, Congratulations on your 2014 Camry!! It's a great choice. We're glad you had an amazing purchasing experience. Purchasing a new car is always exciting and we're glad that you chose to share that experience with us. We hope we can continue to support you for all your automotive needs. Enjoy your new car ! - ToyotaTown

August 19, 2016

I had trouble with my brake light and turn signal Something was wrong with my brake light and turn signal. When I brought the car in (with my toddler) Peter Englemanas was great. He listened thoroughl More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
Aug 22, 2016 -

ToyotaTown responded

Hi Melissa, It's great to hear that your break light and turn signal issues were resolved , safety features such as those are very important. It's pleasure to hear that you were able to enjoy the comfy couch, watch the Olympics and overall have a great experience at our dealership. We hope you continue to enjoy your car and we will always be there for any other automotive needs. Thank you for leaving your feedback, we appreciate it. - ToyotaTown

August 17, 2016

Great customer service I just leased a 2016 RAV4 and was extremely happy with the help and information provided by the Toyota Sales Rep Shawn Longworth. Not only did he go a More

by AK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2016 -

ToyotaTown responded

Hi AK, We're glad to hear that you were extremely happy with the help and information that you received from our team. We aspire to provide great customer service, and it's great to hear that we had the opportunity to share that experience with you. Congratulation on your new RAV4!- ToyotaTown

August 15, 2016

Excellent Purcahse Experience My wife and I went in to test drive the Toyota Highlander and were meeting with Shawn. From the time we walked in to the time we left, we received not More

by DuncanN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Stepancev
Aug 17, 2016 -

ToyotaTown responded

Hello DuncanN Congratulations on your new RAV4 XLE! We're glad that your experience we smoothly. We hope we can continue to support you for all your automotive needs. Thank you for taking the time out of your day to leave this review. - ToyotaTown

August 15, 2016

Overall the experience of buying a used vehicle was pleasant We had two concerns about the vehicle we purchased that were looked after promptly. Tomasz was efficient at explaining warranty coverage and other iss More

by Ravingon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomasz Kisiel
Aug 17, 2016 -

ToyotaTown responded

Hi Ravingon, We are glad to hear that your concerns were addressed promptly and efficiently. Our customers experience is important and we try to provide the best customer service possible. Thank you for sharing your experience. ToyotaTown

August 15, 2016

Positive experience. Just leased a 2016 RAV4. Salesperson who I dealt with was Rick Watson. Rick was very helpful and most pleasant to deal with. In my opinion this ent More

by jack5429
Recommend Dealer
Yes
Employees Worked With
Rick Watson
Aug 17, 2016 -

ToyotaTown responded

Hi Jack, Congratulations on your newly leased RAV4, it's a great choice. We're glad that you were able to have a helpful and pleasant experience. Both our sales and service department prioritize our customer experience. We hope get the opportunity to continue supporting you for all your automotive needs. - ToyotaTown

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