ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,771 reviews
Love this place! This is an outstanding place to take your car. It's always a pleasure to go. They're a very busy place but manage to make a personal connection with This is an outstanding place to take your car. It's always a pleasure to go. They're a very busy place but manage to make a personal connection with you and some of the very nice fellows remember you when you return. You get a free drink and get to relax in comfort while you're waiting, plus there is an inviting snack bar available too. Really, the only way it could be nicer would be a free shoulder massage while you wait!!!! I've even popped in unannounced, had a dent checked out and got some advice, all for free. They have a well organized shuttle service if you need to get somewhere. I moved to London a couple of years ago and have been extremely pleased to find this place. Only tip: there is a big rush on getting winter tires on, so book your appointment way ahead of time. I use their tire storage service as well. Great place!! More
A true pleasure to do business here. My recent lease of my 2017 RAV4 Limited is the third Toyota we have leased from Sylvia Donovan at Toyota Town. Her attention to detail and "no pressur My recent lease of my 2017 RAV4 Limited is the third Toyota we have leased from Sylvia Donovan at Toyota Town. Her attention to detail and "no pressure" attitude was one of the main reasons we decided to continue our business with this dealership. Her knowledge of all aspects of the sale / lease were impressive. I have been buying cars since the 1970's and have never felt as at ease with a dealership or salesperson as I have with Sylvia. I would highly recommend Toyota Town to anyone searching for a new vehicle to purchase or lease. The after purchase service for the vehicle at this dealership is second to none, guaranteed. More
Buying My First Car Shawn was very helpful and knowledgeable in helping me choose a car that fit both my needs for work and my financial situation. I would highly recomm Shawn was very helpful and knowledgeable in helping me choose a car that fit both my needs for work and my financial situation. I would highly recommend him if anyone is looking for a Toyota vehicle! More
Oil Change I was immediately welcomed by Corey after driving in. He was very personable and very helpful. Answered all my questions and was able to help me whe I was immediately welcomed by Corey after driving in. He was very personable and very helpful. Answered all my questions and was able to help me when I asked to add a transmission service to my visit. Corey went out of his way to make it a painless experience and was very helpful and explained everything in detail. More
Best Service visit I have ever experienced Today, my service adviser was Amanda. Her attention to detail, including my vehicle's history, was great. She was really "in tune" with what I was hop Today, my service adviser was Amanda. Her attention to detail, including my vehicle's history, was great. She was really "in tune" with what I was hoping to fulfill and all of the needed/desired service work was completed to my delight. Amanda was very understanding, knowledgeable and professional. It was a very pleasant experience. More
Terrific service Wonderful service from beginning to end. Projected costs were explained along with timelines. Phone updates identified and described services required Wonderful service from beginning to end. Projected costs were explained along with timelines. Phone updates identified and described services required. Amanda was friendly and spoke clearly and precisely. All questions were answered expertly. Many thanks. More
Refreshing Experience We found Toyotatown online after our local dealership refused to budge on any pricing. ( the 2 vehicles we were looking at are still on the lot ). We We found Toyotatown online after our local dealership refused to budge on any pricing. ( the 2 vehicles we were looking at are still on the lot ). We were a little bit intimidated by the size coming from a small area but were soon put at ease. This dealership bent over backwards helping us make this deal. The process went seamlessly from start to finish. I will also take this vehicle in for service there and make a day of it. They have given us a feeling of trust which is lacking locally. If their service department is anything like their sales, they have a winning combination. More
Efficient service with a smile All service appointments are made promptly by polite receptionists. Upon taking the car in, Corey Joudry is outstanding in his role as service adviso All service appointments are made promptly by polite receptionists. Upon taking the car in, Corey Joudry is outstanding in his role as service advisor to greet you and start a diagnosis. He listens, examines the problem, gives you a timeline and an idea of size of repair. He then stays in contact throughout the day with an update. A pleasant plus is the comfortable lounging area with snack bar if one chooses to wait for vehicle service instead of using the complimentary shuttle service. All service appointments are handled with problem-solving ease and care. This is a dealership you will enjoy dealing with! More
Bought used car from a dealer you can trust We bought a used car from Toyota Town London Ontario and found ourselves dealing with a class act! Nick Sinko, our sales associate, was helpful, know We bought a used car from Toyota Town London Ontario and found ourselves dealing with a class act! Nick Sinko, our sales associate, was helpful, knowledgeable and informative. There was no undue pressure. The dealership stood by the vehicle on a few issues to be repaired and service was rapid and complete. Jackie, Nick's manager, was also a person we felt we could trust. This is the second vehicle we have bought from this dealership and we continue to be extremely pleased with our experience of the professionalism of Toyota Town London. More
Clear and responsive service Very pleased with Amanda's professionalism in handling my appointment. She communicated all prices to me in a clear and concise format. There were no Very pleased with Amanda's professionalism in handling my appointment. She communicated all prices to me in a clear and concise format. There were no surprises or hidden costs along the way. More