Toyota on the Trail

Jess goes above and beyond to make my service experience as painful, and frankly as effective as possible. She understands that I have a crazy work schedule and need to have my car in tip-top shape. She doe as painful, and frankly as effective as possible. She understands that I have a crazy work schedule and need to have my car in tip-top shape. She doesn't hesitate to pick up the phone if there is a concern and always remembers me. I am thankful to be able to rely on Sun Toyota and the entire service team! More

I had really fine, attentive service from the service manager himself when I went in to get my winter tires installed. I have been a SUN Toyota customer for years and have always gotten good, efficient s manager himself when I went in to get my winter tires installed. I have been a SUN Toyota customer for years and have always gotten good, efficient service that I feel I can trust. More

This is my third visit to SUN TOYOTA since they have been purchased by The Wheaton Group. My most recent visit has once again reflected the improvement that this Service Department has seen since Scott has t purchased by The Wheaton Group. My most recent visit has once again reflected the improvement that this Service Department has seen since Scott has taken over as Service Manager. I think it says a lot that he is a very hands on Manager and is actively involved with the customers when they are having their vehicles in for service. I am beginning to feel that the Sun Toyota Mechanics that are working on my vehicle are actually knowledgeable, and looking after the vehicle in my best interest, rather than just to make the dealership profit. I appreciate that any questions I have regarding my vehicle's condition can be sufficiently answered immediately, and that I no longer seem to be getting a dog and pony show that is filled with inconsistencies. I have recommended Sun Toyota to family and friends in recent months as a Service Department that is definitely worth their while to check out. In my opinion Scott has been a great addition to Sun Toyota, and I look forward to continued improvement with the quality of work that the Service Writers have displayed. More

Good service, pointed out some bad rims that I purchased to put on my vehicle. They were ready with the right rims after showing me the others were the wrong fit for my vehicle. They were very helpful to me to put on my vehicle. They were ready with the right rims after showing me the others were the wrong fit for my vehicle. They were very helpful to me overall. More

Overall customer service was ok at best. First time being into this dealership as I usually go to Sherwood Park, but felt as though I was imposing on the staff. The nice guy with the English accent wa being into this dealership as I usually go to Sherwood Park, but felt as though I was imposing on the staff. The nice guy with the English accent was the only exception as he seemed like he actually wanted to be there. The lady that processed our transaction seemed as though shed rather sit and chat with colleagues then take our money. Doubt I will be going back and surely will not be going in to buy a new SUV when we decide to trade ours in. More

this my 2nd visit to sun toyota and for me the service is great, employees are friendly and greet me right away, the service for my corolla is great that's why i trust them to work with car... great, employees are friendly and greet me right away, the service for my corolla is great that's why i trust them to work with car... More

Veronica was wonderful, very nice and helpful, but the receptionist was not very nice, she laughed and hung up on me twice before I actually spoke to her, then when I was in the store I got a lot of attit receptionist was not very nice, she laughed and hung up on me twice before I actually spoke to her, then when I was in the store I got a lot of attitude. The service cost, literally, three times more than what was quoted to me when I called to make the appointment, and no one seemed to care. More

THE SERVICE IS ALWAYS VERY THOROUGH. THE TEAM TAKES THE TIME TO EXPLAIN THE WORK THAT NEEDS TO BE DONE AND WHY. THE STAFF IS VERY PROFESSIONAL AND WILL MAKE SURE THE JOB IS DONE PROPERLY AND QUICKLY SO YOU TIME TO EXPLAIN THE WORK THAT NEEDS TO BE DONE AND WHY. THE STAFF IS VERY PROFESSIONAL AND WILL MAKE SURE THE JOB IS DONE PROPERLY AND QUICKLY SO YOU CAN GET ON WITH YOUR DAY! More

I had a good experience and Sun Toyota on Whyte Avenue! I went in for an oil change and Veronica was very nice! thank you! went in for an oil change and Veronica was very nice! thank you! More

I found Sandeep and Anamaria both best people to work with as they accomodated service of my car promptly and efficiently. Excellent Service. With this great service I will come again to Toyota to get my with as they accomodated service of my car promptly and efficiently. Excellent Service. With this great service I will come again to Toyota to get my car service. More