The Loan Arranger
Toronto, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
By Type
Showing 905 reviews
The Loan Arranger Barrie ON Location I would not suggest anyone going to the Barrie Location of the Loan Arranger. I have had nothing but headaches since i purchased this vehicle from the I would not suggest anyone going to the Barrie Location of the Loan Arranger. I have had nothing but headaches since i purchased this vehicle from them. It started when I got the loan, the original paperwork that they gave me had a date of July 24 for the payment to come out. I marked it on the loan paperwork, this is my first time buying a car and I am purchasing a home so my credit is crucial for me right now. The 24th comes and goes and no payment is taken. My husband is concerned and call the Loan Arranger in Barrie, and they said that it was coming out on the 4th and we were all good. The 4th comes and goes with no payment, NOW the Loan Arranger in Barrie tells us the payment is the 7th. NOTE these dates are not on our original paperwork. How the dates were changed without me knowing or signing for it is beyond me. Needless to say my 1st car payment bounces, i get an NSF charge and now I am handling everything. I call the Loan Arranger in Barrie and spoke with a man in regards to this matter. He suggests I call the company my loan is with, I do. A very nice lady helps me and now I have to call the Loan Arranger in Barrie back because this was an error on there part. Not only has my first car payment bounced, but in turn it caused my home insurance to bounce. TWO dings on my credit, thanks the Loan Arranger in Barrie. So instead of calling the Loan Arranger in Barrie back I just take it upon myself to go in with my paperwork and show him. We meet and sit, he looks over paperwork and agrees it is an error on their part and that when i bring in my bank statement he will "cut me a cheque". I said thanks and was elated this was going to over with. I was so wrong. The following Monday August 17th 2015, I go to my bank and get the statement then go to the Loan Arranger in Barrie, my husband is with me. We meet with this man (he has a name but I am just going to call him man) that I was dealing with the previous week. We show him the paperwork and the nsf, he says okay leave this with me and i will get back to you in a couple of days. I wasn't concerned even though he had said he would "cut me a cheque" so I went on my way with my husband. Once we are home I get a call from this man. He asks me if the loan company is paying the nsf fee. I remind him of our conversation on the phone and the meeting we had last week and that he was paying the nsf as per our agreement. He can not remember anything from last week. I ask "You don' rememeber, we spoke on the phone and i came in same day?" His reply "Listen honey, I see alot of people on a daily basis" Time has frozen for me now. I said "Did you just call me honey?" He stammers and says oh sorry I didn't mean to.... from this point on I am livid but keep calm. I called him dood, he retorts or i am dood now, i say back yes if i am honey you are dood! Can you get this handled by tomorrow (wanting to be off the phone with this very disrespectful ignorant man) he says yes. I say good thank you I will call you tomorrow. ok bye DONE right....? wrong. Having calmed myself down, I called the Loan Arranger in Barrie back to inquire of the business owners name. Not wanting a problem I block my number and call them. This guy (not name but what I will use) answers the phone. We exchange pleasantries, then... me "can I have the name of the owner please?" guy "who is this? me "can i have his name please? him who is this? me "Are you refusing to give me his name?" Remember, I am random customer, have not dealt with this guy on last 2 occassions at the Loan Arranger, but ironically he was the person who was my "Loan Arranger" He was on vacation last 2 weeks, I know because I called to deal with him on this issue but instead got man. him " you asked me a question I am asking you a question" me "And your name is guy right?" him "yes" me I will make a note of that him: you go right ahead he then hangs up on me. I am shaking, visibly upset. I suffer from anxiety and the disrespect that was shown to me on that day is still distressing me. I immediately call back. no answer. Left one message informing the owner of the Loan Arranger in Barrie of what had happened to me. He never tried to contact me. Try calling several times more and finally guy answers again. me "guy don't you remember me, i just bought a car from you. I don't understand why you are being so disrespectful?" guy "you don't know when to listen and you don't know when to shut up" he hangs up..... That was my experience. I did not call back on Tuesday August 18, 2015 to speak with the owner of the Loan Arranger in Barrie for fear that I may get treated just as harshly. When we first went in everyone was so nice, we thought we were treated fairly and guy was nice, so was man. But customer service went downhill once they had me off the lot with the car. All this for $48.00. More
Allan East Allan East was a great salesperson to deal with.He certainly made a lasting impression.Although we didn't buy a vehicle from that company I would reco Allan East was a great salesperson to deal with.He certainly made a lasting impression.Although we didn't buy a vehicle from that company I would recommend him and Loan Ranger in the future.He made us feel very comfortable.Allan is a great guy. More
Our Purchase of The Pontiac G6 We received great service and Allan East is a friendly guy. Purchased the car last week and Allen called to see how we were liking it. I would refer A We received great service and Allan East is a friendly guy. Purchased the car last week and Allen called to see how we were liking it. I would refer Allen to any of my friend, great customer service and great personality. He's not your typical car salesman, he doesn't try to screw you like the other guys! More
Great Service and Awesome Cars They know what you want even before going inside. My wife was walking around the car lot checking out cars, she really liked the dodge journey. So we They know what you want even before going inside. My wife was walking around the car lot checking out cars, she really liked the dodge journey. So we walk inside and Tony Scala introduced himself and the first car he showed us was a dodge journey. (wow he is good) he had a dodge journey on the lot and we signed for it later that night she was looking at other journeys and really liked the Dodge Journey R/T. I called Tony first thing in the morning and asked him to cancel the deal and try to find us a R/T model. Most sales people would have probably held me on the contract. Not Tony he found what we wanted and even brought it from another dealership, ripped up old contract and got us the suv we wanted. THANKS TONY FOR ALL THE HELP. I heard a bad bearing in one of the pulleys and called tony to let him know and if there was anything he could do. He got me in at the his mechanics shop the following week and everything was covered...Customer Service is a priority and the mechanic shop was great. NO WONDER LOAN ARRANGER IS #1 THEY ACTUALLY CARE AND GET YOU INTO SOMETHING YOU LOVE.... More
TRUST It's hard to trust a used car salesman. You always hear the horror stories about people being taken advantage of. I was referred to the loan arranger It's hard to trust a used car salesman. You always hear the horror stories about people being taken advantage of. I was referred to the loan arranger through a friend and I am glad I listened. I dealt with Tony who was very transparent and honest. He helped me get into a vehicle very fast as I was in a tight spot with an older beat up car that was ready to scrap. Tony was more than a car salesman... he is a friend now. Thanks loan arranger and especially Tony! Will go back to them again! More
Great service I had great service there were a few minor problems with the van i bought and they are fixing those for me great service would recommend the loan arra I had great service there were a few minor problems with the van i bought and they are fixing those for me great service would recommend the loan arranger in barrie. More
amazing service!!!!! I want to thank Allan East for his great service and friendliness. I've been to a couple other dealers and since my credit wasnt the best they didn't I want to thank Allan East for his great service and friendliness. I've been to a couple other dealers and since my credit wasnt the best they didn't sell me a truck! but with allan it was easy. thanks for the great service Allan!!! More
wonderfull experience I want to think you Ma No for your honesty .I appreciate to see that there are people on the car business that doing this job with compassion and sinc I want to think you Ma No for your honesty .I appreciate to see that there are people on the car business that doing this job with compassion and sincerity . I came to theloan arranger with no knowledge and experience about cars . I had no idea what to do . You help me buy a reliable car and I am so greatfull for the great service that I received from you .My car is running perfectly . I will definitely refer my family and friends to you . Thank you for help and your advice . More
Such fast and excellent service! I had an amazing experience buying my 2007 Chevy Malibu. Mano was by far the best car salesman I have ever dealt with. I was in a real tough position I had an amazing experience buying my 2007 Chevy Malibu. Mano was by far the best car salesman I have ever dealt with. I was in a real tough position with my car breaking down and not having the best credit to purchase a new one. I was met with several road blocks at other dealerships. Mano reviewed my credit situation and found me a car that I could afford. He was invested in helping me, he was able to get me into a car the very day I showed up on the lot! Now that is service!!!Thank you for everything Mano, I will be back when its time for my next purchase. More
Needed a good car quick and I got it Jermaine Goodwin got me back on the road quick after my old car broke done I needed something reliable. I drove off in a 2010 Subaru Legacy. The serv Jermaine Goodwin got me back on the road quick after my old car broke done I needed something reliable. I drove off in a 2010 Subaru Legacy. The service was great, my interest were kept top priority and I've already started referring friends to Jermaine. More