Southbank Dodge Chrysler LTD

Very Happy With My Purchase Dyami Dadesky was very courteous and professional in helping us select the vehicle that was right for us. He showed us several models and patiently ex Dyami Dadesky was very courteous and professional in helping us select the vehicle that was right for us. He showed us several models and patiently explained all the features. He negotiated the price to include options that were important to us. When we arrived to pick up our new vehicle, Dyami met us at the door and personally inspected the vehicle with us to ensure everything was to our satisfaction. He introduced us to key personnel at the dealership. Once all transactions were finalized, Dyami requested we contact him if we had any future concerns. This is the first time I have left a dealership with 100% satisfaction with the service and the deal that I was given. Thank you Dyami. Pete L. More

Awesome Experience I wanted to thank the boys at Southbank Dodge that helped me purchase my new Jeep. They were Kevin and Rami. I can't say enough about how friendly a I wanted to thank the boys at Southbank Dodge that helped me purchase my new Jeep. They were Kevin and Rami. I can't say enough about how friendly and polite they were even though I might have given them a hard time haggling about the pricing. They were both very respectful at every interaction we had. Also, I wanted to say how the business decision for Southbank to be open on Sundays was definitely a selling feature for me. I always found it annoying that car lots were closed on Sundays because I work some Saturdays and this made it difficult to actually find time to speak in person to salespeople at car dealers. My plan was to buy a Rav4 but I hadn't had much time to go and investigate that purchase. I was driving past Southbank one Sunday and saw it was open, drove in the lot and was able to look at the cars. I had never considered purchasing a Jeep but I was thrilled at the choices and options and eventually the price. I have to say I am more than happy with my new car. It runs well, is roomy and I get much better mileage than my previous car. I am having some technological challenges but I know I am able to stop at the dealership any time and Rami will help me out. He is so knowledgeable and well versed about how it all works. More

Excellent service...very friendly They care about your needs and what you want and they put an effort in getting what you want and need....and will do anything to get it... They care about your needs and what you want and they put an effort in getting what you want and need....and will do anything to get it... More

Sevice was great The service I received from the sales agent was decent considering his 3 weeks with the company. Ala Alqazem was THE most crucial part of myself and p The service I received from the sales agent was decent considering his 3 weeks with the company. Ala Alqazem was THE most crucial part of myself and partner buying our vehicles. Considering the day we went in to buy, and the amount of sales agents there that were not busy, Dyami was the only one that stepped up to see if we needed assistance. More

great experience As a senior couple, we were treated with courtesy and professionalism. The staff worked hard to find us the vehicle we wanted with the features we wa As a senior couple, we were treated with courtesy and professionalism. The staff worked hard to find us the vehicle we wanted with the features we wanted at a very good price. Their patience over four visits gave us great results. More

Big Horn My overall experience was great this is my second truck with southbank and would recommend them. Thanks again Dyami Dadesky you worked hard to ge My overall experience was great this is my second truck with southbank and would recommend them. Thanks again Dyami Dadesky you worked hard to get me the truck I wanted. More

Great experience The employees went over and beyond to accommodate me and to get me the best price for the quality. If one person was absent another employee was up to The employees went over and beyond to accommodate me and to get me the best price for the quality. If one person was absent another employee was up to date with my needs. You feel like everyone is there for you as a big team! Thank you Nicole More

Excellent experience I met with very good and strong skilled professionals. Joey, Kevin Spears and Ala Alqasem. I really can recommend friends and family members to these I met with very good and strong skilled professionals. Joey, Kevin Spears and Ala Alqasem. I really can recommend friends and family members to these people. Richard Gagnon of the service department is another good guy I will never forget. I am very glad and I really appreciate doing business with you. More

Great Place to Purchase your Vehicle Rami, the Internet Sales Consultant, was nothing short of excellent. We had booked a test drive online, the following day, he called to confirm the ap Rami, the Internet Sales Consultant, was nothing short of excellent. We had booked a test drive online, the following day, he called to confirm the appointment, as well as sent an email. He was able to answer any questions we had, and went above and beyond to ensure that we were satisfied with making a purchase. The day of the pick up of our vehicle, he made sure that we were completely satisfied with the purchase and that all the requests had been done. I would definitely recommend SouthBank as a dealership for the exceptional client service, and I would absolutely recommend Rami as the go to for Sales. All around the entire experience was great, from the time we walked in the door to see the vehicle, to dealing with Rami, talking with the Sales Manager, and then talking with the Finance Manager. More

Their best employee is their Shuttle Driver! I have had nothing but terrible experiences here. The salesperson had no idea what he was doing. Every time I have an issue no one gets back to me. Wh I have had nothing but terrible experiences here. The salesperson had no idea what he was doing. Every time I have an issue no one gets back to me. When I take my vehicle in no one calls me to tell me it is done. No one tells me what they did to the car, or gives me any paperwork. If they do explain anything, it's like they are trying to figure out what will make you go away, not what will help you to understand what happened. One of the employees is quite 'handsy'. The car is basically a lemon, it has a terrible transmission, which I guess I'll be fixing for the next 5 years. The only positive was the time the Shuttle Driver helped me get my car when they failed to arrange it, which is not even his responsibility! More