Southbank Dodge Chrysler LTD

Excellent customer service I am very skeptical when it comes to car salesmen and dealerships and at first I was very skeptical but was won over by their customer service and wil I am very skeptical when it comes to car salesmen and dealerships and at first I was very skeptical but was won over by their customer service and willingness to help and do a deal. I dealt with Gustavo and Chris. Gustavo is a very friendly approachable guy who will help you out and make sure that all your questions and concerns are answered. Chris is very professional and methodical and very good to deal with. The process initially was a little lengthy which was frustrating but the end result was very good. I would recommend the dealership to my friends and family. More

The best car buying experience I've had I have purchased quite a few cars, both used and new, over the course of the last 25 years. In almost every case, I felt like i was being pressured i I have purchased quite a few cars, both used and new, over the course of the last 25 years. In almost every case, I felt like i was being pressured into buying something I didn't need, or want. At Southbank, it wasn't like that. I told them what i needed, and they gave me the best deal they could on exactly that. I went away for a few days to ponder, and i returned and purchased the vehicle. At no point did my phone ring off the hook looking for an update, or trying to tell me the deal would expire if i didn't come in today. To make things even better, they offered to look at my truck, a 2014 Ram 1500, and fix a couple of things the dealer i bought it from was giving me a hard time about. They fixed them all. They even offered to sell me a pre-paid maintenance plan for my truck at the same rate they had offered it to me on the Jeep...peace of mind, that's what i have gotten from these guys. The people are happy, fun to be around, and they do everything they can to make the experience pleasant. More

very knowledgeable and confident My experience with this dealership was very good. I felt the sales and finance persons worked with my interests and my budget to find the model that My experience with this dealership was very good. I felt the sales and finance persons worked with my interests and my budget to find the model that suited my desires and needs. I felt that the people i dealt with were very knowledgeable in there products and the means to get us in the right car in the briefest of delays. More

Pleasant Experience We met with Michael Neville, he was knowledgeable about the product that we were looking at and he answered all our questions. We did not buy on our We met with Michael Neville, he was knowledgeable about the product that we were looking at and he answered all our questions. We did not buy on our first visit, we wanted some time think about this major purchase. Mike followed up in a couple days and we told him we were still thinking about it however when we made up our minds we would be back. Mike was pleasant (not pushy) to deal with and he answered all our questions. We bought our new Dodge Caravan from Southbank because of the pleasant experience, and we are also familiar with the Dealership. More

Great service, no tricks just a great experience. Had dealt with a dealer in Oakville who was pretty shady about giving me details about the Chrysler 200 I wanted to buy. Found out the car was in Otta Had dealt with a dealer in Oakville who was pretty shady about giving me details about the Chrysler 200 I wanted to buy. Found out the car was in Ottawa, so I flew in, they picked me up at the airport. Tyler Campbell was my sales associate. He changed my car buying experience from very unpleasant (from Oakville) to very positive one. There was no hassling, he was real helpful and got me out the door by 2pm. Great experience, would recommend anyone buying something from the Chrysler family in the Ottawa area to go visit them at Southbank. More

2016 jeep patriot Was In the market for a jeep and got into a brand new 2016 jeep patriot Khalid and Paul were great with us and couldn't ask for better service Was In the market for a jeep and got into a brand new 2016 jeep patriot Khalid and Paul were great with us and couldn't ask for better service More

Purchase of 2016 Jeep wrangler In the market for a 2015 wrangler. Very impressed with sales/financing team. Second straight jeep purchase and would buy a third there. Entire team we In the market for a 2015 wrangler. Very impressed with sales/financing team. Second straight jeep purchase and would buy a third there. Entire team we experienced on our tour seemed happy to be there and interested in our welfare. Great vibes from dealership. More

2014 Ram 1500 Eco Diesel Very pleased with Sales/ Finance team at Southbank this time around when i purchased my 2014 Ram Eco Diesel. Very impressed with Armando Icaza as my Very pleased with Sales/ Finance team at Southbank this time around when i purchased my 2014 Ram Eco Diesel. Very impressed with Armando Icaza as my Sales associate,very easy to deal with no hard sell.Armando was exactly what i wanted when i purchase a vehicle. Armando answered most of my questions right away and was honest enough to tell me if he didnt know, but would find the answer for me very quickly.Did i plan to purchase a vehicle at Southbank ??...No My last experience told me not to go back again..(any time soon),but Armando and Finance Manager Sharon Reid with there quality service and attention to detail (Thank you Sharon for saving me $900.00) changed my opinion. If this is the new management Team at Southbank... I like this direction quite a bit...keep it up. Need a used vehicle without any pressure or B/S ?? look for Armando at Southbank....need a truck that can take you to Syracuse N.Y and back in just over a 1/4 tank of diesel (28.4 miles to the gallon) Buy a Ram Eco Diesel. Exremely happy with this Ram !! More

Excellent service Gustavo is a nice guy and offered good service, nice dodge grand caravan 2016 model, This is the second time I purchase vehicles with south bank dodge Gustavo is a nice guy and offered good service, nice dodge grand caravan 2016 model, This is the second time I purchase vehicles with south bank dodge and by Gustavo. In the future, I will recommend South bank dodge and Gustavo for my friend More

I'm in Love with my new Jeep Thanks Went to Southbank to buy my second new Vehicle, my first was a Grand caravan 6 yrs ago and had such great service had no problems going back again. Th Went to Southbank to buy my second new Vehicle, my first was a Grand caravan 6 yrs ago and had such great service had no problems going back again. This time had Stan and Paul help me pick my perfect dream vehicle for my budget and needs with no pressure , and made sure I got all the bells and whistles and nothing else I didn't need, but most of all made sure I got the Best Price Ever Thanks so much I'm in Love with my new Jeep!!!! More