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Southbank Dodge Chrysler LTD
Ottawa, ON
1,996 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region
Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations.
I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority.
I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained.
On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,996 reviews
August 22, 2017
Very pleasant staff. Greg was very knowledgable and if unsure he confirmed rather than guessed. This is a major plus for us. Willing to investigate all our questions and Greg was very knowledgable and if unsure he confirmed rather than guessed. This is a major plus for us. Willing to investigate all our questions and concerns. As for the paperwork just be sure to get it in writing. It prevents misunderstandings. More
by Hisnhers
Employees Worked With
Greg Lamourie, Charbel Nakhle
Helpful August 12, 2017
Jesse will run to get you what you want I went in without an appointment knowing exactly what I wanted. Bruce took all my information and Jesse ran around showing me everything I wanted to s I went in without an appointment knowing exactly what I wanted. Bruce took all my information and Jesse ran around showing me everything I wanted to see. Rami made sure I could easily afford the vehicle I wanted with my budget. I am one happy lady who got everything she wanted thanks to this team!! More
by NewJourneyOwner
Employees Worked With
Bruce Cameron, Rami Alzabri, Jesse Gelineau
August 12, 2017
Good experience I have bought a few cars in my 68 yrs and this was the most pleasant buying experience ever.Hasan it was such a pleasure dealing with you you worked s I have bought a few cars in my 68 yrs and this was the most pleasant buying experience ever.Hasan it was such a pleasure dealing with you you worked so hard to get me the deal l wanted ,Rami you were so easy to talk to and work with on the finance part of it. From my initial email from Brianna to the time l drove out of the dealership a week later everyone l came in contact with were awesome people .Hasan and Rami you both are a real asset to Southbank and l hope the owner appreciates you hard work. More
by Walleye22
Employees Worked With
Rami Alzabri, Hasan Wahbeh
August 10, 2017
Repeat Cstomer After purchasing several cars from Southbank, my wife and I find a friendly and welcoming feeling from the people we deal with. Like old friends. After purchasing several cars from Southbank, my wife and I find a friendly and welcoming feeling from the people we deal with. Like old friends. More
by colette
Employees Worked With
Jesse Gelineau
August 08, 2017
Mike Thomas is a great salesman It was great doing business with Mike Thomas. He answered all our questions and was patient. He made it a great experience when we bought our Dodge Gr It was great doing business with Mike Thomas. He answered all our questions and was patient. He made it a great experience when we bought our Dodge Grand Caravan Stow&Go We would definitely do business with him again Christian and Michelle Turmel More
by Michelle Turmel
Employees Worked With
August 08, 2017
Great experience I am 64 years old and for the first time I purchased a vehicle without being pressured. The salesman was very knowledgeable and friendly. We test dr I am 64 years old and for the first time I purchased a vehicle without being pressured. The salesman was very knowledgeable and friendly. We test drive a Cherokee and we were very impressed with the vehicle. Considering the good service, I have to give a 5 stars to everybody I dealt with that day. Like Dan all the staffs was very friendly and knowledgeable. It was a great experience and I will recommend Southbank to anyone. More
by Bob
August 07, 2017
A Great Experience. A good calm experience. No hard sale and a fair value given for the trade in of our old vehicle. The pricing of the used vehicle we purchased was grea A good calm experience. No hard sale and a fair value given for the trade in of our old vehicle. The pricing of the used vehicle we purchased was great. It was taken for a cleaning at their expense and the sales consultant "Jesse Gelineau" was kind enough to wish a happy birthday months later and also follow up months later as to the performance and condition of the vehicle. Highly recommended. More
by CarterFamily
Employees Worked With
Jesse Gelineau
August 06, 2017
Disrespectful, Aggressive Sales Approach I went here looking to replace my vehicle. They were incredibly pushy. Almost forced me to sign a credit check waver before I even had a vehicle chose I went here looking to replace my vehicle. They were incredibly pushy. Almost forced me to sign a credit check waver before I even had a vehicle chosen. I signed after they insisted it was only a "soft hit", and not a hard one. They showed me a vehicle and then refused to talk numbers with me. They wanted to get a bank approval before even figuring out if it was affordable to me. I ended up demanding to know what rate they could likely get, and stood there in the hallway with them and worked out the payment on my phone calculator. They seemed super annoyed that I wasn't going to allow credit requests within 15 minutes of stepping in the joint, and on a Jeep I wasnt even sure that I wanted! This place tried to strong-arm me, make me flustered and take advantage of me. Don't waster your time getting manupulated into hurting your credit here. TWO DAYS after I ran outta that place, I get a notice from Equifax that there was an inquiry on my accout from these guys. I didn't even have a vehicle chosen or ask them for financing of any sort! These guys are crooks and they'll try to prey on you! I ended up buying at $35,000 Jeep from the Ford dealership down the road and am very happy. More
by Kristen
Employees Worked With
Andrij Kandyba
August 05, 2017
Great organization Recently dealt with South Bank and they were great. Sales person Mike Thomas who I have dealt with for years is outstanding with service and follow u Recently dealt with South Bank and they were great. Sales person Mike Thomas who I have dealt with for years is outstanding with service and follow up. Could not ask for a better dealer representative. He is knowledgable and competent a pleasure to deal with. He is the reason I deal there. More
by Brianford
August 05, 2017
BEEN BUYING MY TRUCKS FROM MIKE THOMAS SINCE 2000 I have purchased 6 trucks from Mike Thomas since 2000 when he worked for another dealership and now that he works with Southbank Dodge I will continue I have purchased 6 trucks from Mike Thomas since 2000 when he worked for another dealership and now that he works with Southbank Dodge I will continue to purchase from Mike. Mike has always treated me fairly during all of my purchases and has always kept in touch with me after my purchases to make sure that I'm still happy with my purchase. Mike has a great personal touch and is sincere when dealing with people. I have recommended Mike to several of my friends and most of them have purchased their vehicles from him as well. I will continue to purchase my new trucks from Mike for years to come. More
by Joe Davis
Employees Worked With
