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Silko Volkswagen

Brockton, MA

Overview
Employees
Reviews
Vehicles
4.7
377 Reviews
Thank You for Choosing Silko Volkswagen The team at Silko Volkswagen would like to welcome you to our dealership in Brockton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Brockton, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Brockton count on the high-quality vehicles and services found at Silko Volkswagen, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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122 Liberty St

Brockton, MA

02301

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Showing 377 reviews

May 15, 2024

john was great! He accommodated me with a loaner car and had great communication. service great as well! good communication! More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024

What a great experience from start to finish. No complaints at all. The entire staff that I dealt with were friendly and professional. Fantastic job! More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Moniz (5 Stars!)
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May 14, 2024

Courteous service, completely transparent explanation of repairs. Comfortable communication with all of the staff members, from start to finish. More

by dlew585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Ewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Lewis
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May 14, 2024 -

Silko Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

Helpful
May 09, 2024

The service manager John was very good and personable. He explained everything in detail. Great Job More

by ROBMACLEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Silko Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear John delivered such a great experience! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

Helpful
May 09, 2024

Jeff is fantastic. Honest, timely, and does not push things on you. Makes me feel comfortable knowing I have an honest service manager More

by kakt41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Silko Volkswagen responded

Thanks for sharing about your experience with Silko Volkswagen. We appreciate your business and hope to see you again soon! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

Helpful
May 07, 2024

Excellent service and communication. Jeff was very thorough and knowledgeable . He is a great assett to the company. More

by MICHAELMICHAELHAIKALREALESTATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Silko Volkswagen responded

Hi Michael, Thank you for being such a loyal customer to Silko VW! Happy to have you as part of our family. We truly appreciate your kind words and positive 5-star review. Thanks for taking the time out of your day to send in a review of your latest experience here with the team. Take care.

Helpful
May 06, 2024

Just dropped my car off for repairs. They gave me a loaner car so I can still get to work. It was seamless and easy. Thanks! More

by valeize2003
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Silko Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeff met your expectations. Thank you for choosing Silko Volkswagen, we look forward to having you as a valued customer for many years to come! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

Helpful
May 01, 2024

The entire process at Silko from test drive to delivery of vehicle is quick, friendly and pain free! More

by sfaria0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Ewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Silko Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

Helpful
April 30, 2024

Enjoying my new car, everything went very well. Service was great, friendly and helpful while meeting all of my needs. More

by dannyi5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javani Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Silko Volkswagen responded

Hi Danny: Thanks for your feedback on your recent visit to Silko Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

Helpful
April 29, 2024

I like coming here because they are alway friendly and I feel they are honest with repairs. More

by valeize2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
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Apr 29, 2024 -

Silko Volkswagen responded

Thank you for choosing Silko Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

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