Silko Volkswagen

I put complete trust in a group of young people that I thought were going to help me, as I explained to them that this was my first time buying a vehicle on my own. My husband is gravely ill and my son an thought were going to help me, as I explained to them that this was my first time buying a vehicle on my own. My husband is gravely ill and my son and husband were trying to teach me life lessons at 66!!!!!!!! I signed every paper that they put in front of me! I traded in a 2019 Jeep Cherokee in a well maintained condition! I left there with NO paperwork!!!!! When my family asked where it was, I told them that they didn’t give it to me!!!! I called the next day, and they emailed it to me!!!!! They had me sign $10,000 of coverages that I did not need!!!!!! My trade in did not lower the cost of the new vehicle!!!!!!!! It added $10,000 more!!!!!!! I’m so disappointed in this team that I thought so highly of! They fully took advantage of my lack of knowledge as a 66 yr old woman!!!!!! More

Jeff was incredibly helpful. Silko had my car back on the road within 24 hours. They broke down multiple maintenance recommendations based on a full inspection of my vehicle in t Silko had my car back on the road within 24 hours. They broke down multiple maintenance recommendations based on a full inspection of my vehicle in terms of urgency and cost. More

They care deeply about their customers! Staff and mechanics are top notch! They are honest! Staff and mechanics are top notch! They are honest! More

Their service attitude is very good. AI he provided excellent service, patiently answered our questions, and was very efficient and patient! I am very happy to have bought a car here! AI he provided excellent service, patiently answered our questions, and was very efficient and patient! I am very happy to have bought a car here! More

brought my car in for an oil change and asked the staff to take a look at something that was I thought was wrong with the car and they had my car finished in the same day. Pricey, as it's the dealer, but to take a look at something that was I thought was wrong with the car and they had my car finished in the same day. Pricey, as it's the dealer, but felt the staff was honest and thorough. Would recommend 100% More

Great service, friendly personnel, delivery on time, always checking and giving updates, quick reminders of appoinents always checking and giving updates, quick reminders of appoinents More

It was a fast experience and I was informed from the begining what was covered and what not. So, no surprises. begining what was covered and what not. So, no surprises. More

Great place, very skilled technicians! Jeff is always accomodating(e.g. I roll in with a flat tire out of the blue!) Dealerships are so variable, and I feel lucky Silko VW is local to me Jeff is always accomodating(e.g. I roll in with a flat tire out of the blue!) Dealerships are so variable, and I feel lucky Silko VW is local to me. More

It was great. The dealership was clean and the workers were nice. Oil change went by fast The dealership was clean and the workers were nice. Oil change went by fast More

I appreciated your listening to my needs and working with me to get to the price I wanted me to get to the price I wanted More