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Sherwood Park Toyota
Sherwood Park, AB
1,025 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,025 reviews
October 14, 2014
Quite pleased - Purchased a gently used Tundra Anya was our sales rep and we appreciated her no pressure approach to the sale. She was willing to listen to our wants and questions. Anya researche Anya was our sales rep and we appreciated her no pressure approach to the sale. She was willing to listen to our wants and questions. Anya researched and found the answer to questions and did not make up answers just to get the sale. I would recommend dealing with Anya if you are interested in purchasing a vehicle from Sherwood Park Toyota More
by wkco
Employees Worked With
Anya Dickerson
Helpful September 30, 2014
Anya, Awesome! We purchased a new 2015 Highlander. We have been working with Anya since 2012. She never lost her patience as she was always there to answer the que We purchased a new 2015 Highlander. We have been working with Anya since 2012. She never lost her patience as she was always there to answer the questions/conerns we have. Anya is professional and most importantly honest to the prices she quoted us. Anya's very HELPFUL attitude will make anyone comfortable buying a car from Sherwood Park Toyota. More
by cloyd.recto
Employees Worked With
Anya Dickerson
September 30, 2014
Excellent and smooth service I bought my 2014 Tacoma in August, but have held off on a review until now, as I had my first service experience. Dom is a great salesman, low pressu I bought my 2014 Tacoma in August, but have held off on a review until now, as I had my first service experience. Dom is a great salesman, low pressure, knowledgeable, diligent and pleasant. He responded to any and all follow ups quickly and courteously. The experience with finance was great as well. Delivery went as quickly as a delivery could go, and it was a pleasant experience. No long waits for anyone, and everything seemed well organized. I inquired recently about some accessories, emailing Dom. He gave me the information and provided me with guidance in how to go about getting the parts ordered. I got shuttled back and forth, the work got done and this experience was great as well. This dealer seems to really be well organized, low pressure and everything went smoothly. I would recommend both the sales and service to anyone. More
by ErwinK
Employees Worked With
Aman Wairach
September 25, 2014
Great Experience Buying New Highlander Anya was a great salesperson, considering the lack of stock on the Highlander. She was able to show us the model we wanted, whereas other dealerships Anya was a great salesperson, considering the lack of stock on the Highlander. She was able to show us the model we wanted, whereas other dealerships didn't even have them to show us. She was very patient with me emailing constantly as to when my car would be in, 12 weeks is a long time to wait! In the end the wait was well worth it love the car! More
by adele.reimer.9
Employees Worked With
Anya Dickerson
September 24, 2014
Expections were met & exceeded I had traded in my 2010 Toyota Tundra Platinum for a 2014 unit and Ryian was very helpful with the transaction. He was super friendly and went out of I had traded in my 2010 Toyota Tundra Platinum for a 2014 unit and Ryian was very helpful with the transaction. He was super friendly and went out of his way to ensure that my expectations and requirements were met. I had an issue with my 2010 Tundra but Shawn Diakur (sales manager) and Ryian made sure that we left happy after trading it in. Donna in finance was also very helpful going over all the different protection and extended warranty options. The truck was ready on the day and time it was promised. It was a pleasure to deal with people that obviously enjoyed their jobs. More
by Brad Gurba
Employees Worked With
Shawn Diakur
September 23, 2014
Sherwood Park Toyo! Purchased a very beautiful 2014 Toyota Tundra Platinum Edition 5.7L. I was referred to Ryian Galdo of Sherwood Park Toyota. Ryian is a very caring per Purchased a very beautiful 2014 Toyota Tundra Platinum Edition 5.7L. I was referred to Ryian Galdo of Sherwood Park Toyota. Ryian is a very caring person, taking in all the information of what I was looking for in a truck and presented me many various scenarios and all the positives of my vehicle. He is also very passionate about the Toyota brand, no comparisons were made - the only focus was to find my perfect vehicle. Ryian helped me along the way, no assumptions or pressures were felt. I have made a very good decision to help my needs and wants from this vehicle. I have been walked through finance step by step on my financial situation easily - my appreciation goes out to Sneil, the process was a breeze. Sherwood Park Toyota/Scion is a very friendly and open to questions environment. Thank you team Toyota...! More
by Bernard Dublois
Employees Worked With
Owen Black
September 23, 2014
Back to HONDA!!! Bought a second hand Rav 4 in February this year and still haven't been given the command start clicker!!! Spoke to salesman NUMEROUS times, spoke to Bought a second hand Rav 4 in February this year and still haven't been given the command start clicker!!! Spoke to salesman NUMEROUS times, spoke to service department personnel twice. NO ONE calls me back and I'm made to feel like a pest for calling. The salesman, Owen Black, led me on for months. I've lost track of how many times I called him. The ONLY time he called me, was to let me know that the paper work was done and I could come in and sign for the loan! First it was that the couple who traded it in had just had a baby, moved and were looking for it (I can connect with that, having had children myself, so I was very patient), then it was that they were looking for a second hand replacement (for months?), as this one isn't made anymore. There is no next, as he's too hard to contact anymore and I moved on to other personnel. I've spoken to my services personnel in person and service manager on the phone. Neither has bothered to call me back or give any kind of indication that they are even interested. I'm still waiting for a call back from anyone! To top it off, when the car broke down in SK, there was only ONE REPLACEMENT PART IN ALL OF CANADA! It happened to be in BC and I had to WAIT 5 DAYS for it to be shipped to Moose Jaw. Luckily I have a daughter in Regina to stay with or we'd have been in a motel for 5 days, which would have added about $500 to the bill. You can bet that my next vehicle will be back to HONDA!!! Good CAR, great SERVICE and they not only phone you back promptly but call from head office between service appointments to check that you're satisfied with the car and the service. What ever possessed me to get a Toyota, anyhow! Oh yes, it fit the wheelchair without actually needing to get a van. Next vehicle will be a HONDA van! Believe me, these people don't deserve your business and you don't deserve to be treated like this any more than I do. Next step, BBB. If anyone at Toyota reads these and is interested, look up deal # 66359. More
by Donna Zuiker
Employees Worked With
Owen Black-sales, John, Charles, Carolyn Kozinko
September 21, 2014
One of the worst experiences at an auto dealer If I could give no stars I would. Horrible service...kept getting passed onto different salesmen... Salesmen rude, had last one say "I don't care If I could give no stars I would. Horrible service...kept getting passed onto different salesmen... Salesmen rude, had last one say "I don't care what the other guy said. You are with me today". Vehicle not ready, twice, when had appointments to see it... Filthy when finally brought out. Had to wait for an hour so they could find it in the lot the first time. The inspection was not done, as promised, twice. Insulting low-ball offer on my trade in...using "auction market" prices as their "guideline". Tried to talk with manager about all of this but no response. Filed a more detailed complaint with better business bureau. More
by Boatmen
Employees Worked With
There was another but cannot recall name , Amit Singh, Matthew Henderson
September 20, 2014
Salesperson Ivan Kegalj I just purchased a 2013 Corolla from this dealership and my salesman Ivan Kegalj is absolutely deserving of being commended with respect to the profes I just purchased a 2013 Corolla from this dealership and my salesman Ivan Kegalj is absolutely deserving of being commended with respect to the professional integrity, knowledge, honesty and personable-ness with which he displays in his line of work :). His gentle, down to earth approach and motivation and interest he exhibited with me, a new customer to Toyota, I felt, had to be recognized. His honest approach was very informative for me to make my decision; he knew every detail about the different cars, models, and makes and showed an astute understanding of what could help me best meet my needs at a fair price. His energy and enthusiasm to help and attention to meticulous detail spoke loudly to me from the moment I interacted with him. With such leadership attributes I have witnessed; I know you will do well in your career :). I wish you every success. Beyond a doubt, I would recommend Ivan and return to him myself for future purchases in a heartbeat. best, Dr. Lisa Adams More
by lyadams
Employees Worked With
Ivan Kegalj
September 19, 2014
Happy truck driver Toyota Sherwood park very friendly service ....and I'm very happy with my Tacoma truck drives like a dream....thank you I'm glad I choose your dealers Toyota Sherwood park very friendly service ....and I'm very happy with my Tacoma truck drives like a dream....thank you I'm glad I choose your dealership the service was great and you went out of your way to sever us even kept you after hours great to deal with Cameron the sales rep but he was even more then just for sales dealt with all the extras ..thank you again I love my Toyota More
by Lilly1234
