Sherwood Park Toyota

Dave Kizuk extremely helpful sales rep During September (2015), I visited 12 car dealerships in Edmonton and Sherwood Park, looking for a "pre-owned" hatchback that would accommodate a doub During September (2015), I visited 12 car dealerships in Edmonton and Sherwood Park, looking for a "pre-owned" hatchback that would accommodate a double bass and be within my budget as a low-income senior. I hauled the double bass case along and tried it in many potential cars that, from my online research (including US News rankings) might be good cars for me. I met more than 12 salespersons during my search, which gave me some sense of how helpful (or not) they could be. I emailed them with my "short" list of cars that might work for me, also putting some of my criteria into print, so they could contact me if they received a suitable car into their inventory. I also continued my online search for a car. I came across a listing (on both Kijiji and Autotrader) that interested me: a Pontiac Vibe at Sherwood Park Toyota. I phoned the dealership to make an appointment to see it. DAVE KIZUK was the salesman who helped me, and he was incredibly PATIENT with my many questions and concerns. A couple days after I saw/drove the vehicle, my partner went out to see/drive it too, and he was also impressed with Dave. Dave is an older guy who dresses more casually than a lot of suit-encased salesmen, and he has a straightforward and personable manner we liked. Dave knows his vehicles, but when I (a woman) contradicted him on a minor thing, he double-checked and admitted I'd known something he didn't. Although I don't know that much about cars, Dave was never condescending about my questions or threatened by my rather academic approach to buying a vehicle. Dave was VERY PATIENT, and (like me) paid attention to details. Dave had excellent manners, and KEPT EVERY PROMISE (large or small) that he made during the 5 days I took before deciding to buy the vehicle. He's definitely a man of his word, and he really WENT THE EXTRA MILE. When I bought the car, I half-apologized to Dave for being such a fussy person, and he just said it was good because it kept him on his toes. I'm pleased with my Pontiac Vibe, and was very pleased with the excellent service given by Dave. If you go to Sherwood Park Toyota - whether you're looking for a new or used vehicle - I suggest requesting an appointment with Dave Kizuk. And no, I am not related to him, and had never met him until I went to look at my Pontiac Vibe on October 26th, 2015. More

New 4runner Nav was excellent to deal with! He was very friendly, easy going and knowledgable. He was quick to answer all my questions. His explanations of the ve Nav was excellent to deal with! He was very friendly, easy going and knowledgable. He was quick to answer all my questions. His explanations of the vehicles features made it fast and simple to setup my phone, garage doors etc. When my son and I arrived to pick up the vehicle, he spent time going through many of the features with him as well. He was very patient with him. Thanks Nav! More

Purchase of Pre-Owned Vehicle We recently purchased a FORD Truck from Karan, and couldn't be happier. He was able to get the trade in we wanted, and was very professional. He was We recently purchased a FORD Truck from Karan, and couldn't be happier. He was able to get the trade in we wanted, and was very professional. He was quick to find the answers to our questions, and was quite knowledgeable. He is very personal, and we wish him luck in his career. Kumar had all the paperwork prepared for us and explained all the details efficiently. All the staff at Sherwood Park Toyota were pleasant and very helpful. More

I would never go here. This dealership was a mess. We felt with so many employees I don't even remember any of their names. They said they locked down multiple vehicles at d This dealership was a mess. We felt with so many employees I don't even remember any of their names. They said they locked down multiple vehicles at different times but when it came to purchase they "accidently" sold them. This happened twice! It was very frustrating to be told you can buy a vehicle twice but then be told it's gone when it was time to pick it up. They rarely called when they said they would.....they would usually call the next day from the day they specified. Overall I wouldn't recommend this dealership to anyone as other have poor service from them too. More

New 2015 Corolla I just purchased a new 2015 corolla, I was very impressed when discussing my purchase with Anya Dickerson. She made purchasing a new car enjoyable, Af I just purchased a new 2015 corolla, I was very impressed when discussing my purchase with Anya Dickerson. She made purchasing a new car enjoyable, After visiting at least 5 other dealerships, I found the one to deal with and the person to talk to! Thanks Anya. Trent More

3 strikes you're out! Went to buy a NEW vehicle in June/15... Passed off to Charles who was not only completely inept but insulting and demeaning, left me sitting in a cubi Went to buy a NEW vehicle in June/15... Passed off to Charles who was not only completely inept but insulting and demeaning, left me sitting in a cubicle for over an hour while he "went to see what they could do with my ok trade " when he was actually dealing with someone else. I couldn't even leave cuz he misplaced my keys. Had to hunt down MY vehicle in the back lot after they took it for a drive without my consent (said they were just looking at it to appraise)...changed all the settings etc. E-mailed Art who actually called back and reassured me enough I thought i'd give them another chance... BIG MISTAKE! Went back in October to consider a USED vehicle... Only to get blown off by the salesman who seemed to think he knew what I wanted better than I did! Got lectured by young punk in finance about what insurance I should have. Left a deposit and when couldn't secure a deal was told it would be refunded. Called several days later spoke with Owen who was too lazy to actually check on it but blatantly LIED saying it was done! Only bright light there was Jennifer H who finally and efficiently did what she promised, getting my refund done. Then I called MULTIPLE times to speak with John, used car mgr to follow up on the possible purchase of my vehicle. Kept getting passed off to someone else and refused to call me back! Can't really say WORST customer service I've ever rec'd by a car dealership but certainly equally bad as Sh pk Chev and Sh pk Nissan... All dishonest & slimy! More

BLKfarms Great experience at Sherwood Park Toyota. Nav was very professional with a polite, friendly disposition. We did not feel pressured into a sale and w Great experience at Sherwood Park Toyota. Nav was very professional with a polite, friendly disposition. We did not feel pressured into a sale and would definitely recommend this dealership. More

All staff with custmer service attitude!!! Nice show room and nice staff with customer service attitude... Very nice especially Nick, Karan, Chris, and Jennifer. But a little long waiting for Nice show room and nice staff with customer service attitude... Very nice especially Nick, Karan, Chris, and Jennifer. But a little long waiting for a finance staff. this dealer seeded pretty busy Jong^^ More

outstanding customer service My wife and I came in to look for a new vehicle with our 4 kids. John was very helpful, he answered all questions. He took the time to remember my kid My wife and I came in to look for a new vehicle with our 4 kids. John was very helpful, he answered all questions. He took the time to remember my kids names and got them toy xxxxxxx. Unfortunately we weren't in the position to buy at that moment but we did recommend friends that did buy. More

Amazing Staff & People I bought my new Toyota Corolla from Sherwood Park Toyota and all the people working there was beyond amazing, they helped me through every step and an I bought my new Toyota Corolla from Sherwood Park Toyota and all the people working there was beyond amazing, they helped me through every step and answered all my questions without any hesitations. The Sales Person Sam Quershi went above and beyond to help me with the car choice, test drive and everything. Also Mr. Owen Black the Accountant was amazing in helping me with the financing part & Mr. Chris did an incredible job asking me if everything went smooth and in finalizing my deal. Zubair Shaikh More