Sherwood Park Toyota

Got my refund Thanks I got my deposite back from them So Thanks. Just went to back 3rd time to ask refund of my deposite back and i got it. Thanks again. I got my deposite back from them So Thanks. Just went to back 3rd time to ask refund of my deposite back and i got it. Thanks again. More

Misleading emails led to loss of time and money In April of 2018 I found a used FJ Cruiser (JTEBU4BF7DK161618) on Kijiji that was for sale at Sherwood Park Toyota. I emailed and clearly asked if th In April of 2018 I found a used FJ Cruiser (JTEBU4BF7DK161618) on Kijiji that was for sale at Sherwood Park Toyota. I emailed and clearly asked if the vehicle had been painted or repaired in any way. I was told by email (Joe Cariou) that it had never been painted and was in excellent shape. I traded my vehicle for this FJ Cruiser and once I had the vehicle I noticed overspray on the passenger rear quarter panel. I took it to another dealer who showed me where it had not only been painted, but two windows replaced as well. (cost to repair $2,445) Sherwood Park Toyota took the vehicle back, but never once apologized. If you decide to deal with them - new or used - ensure you get a second opinion on ANY of their vehicles. In my opinion, they put money first and customer service second. Be very very careful if you deal with this dealership and trust your instincts. There are many other Toyota dealers in Edmonton - it pays to shop around. More

Very happy with my new RAV4! I just purchased a brand New RAV4. The dealership was nice and inviting and everyone there is super friendly. My salesman, Les Kohn was very helpful I just purchased a brand New RAV4. The dealership was nice and inviting and everyone there is super friendly. My salesman, Les Kohn was very helpful and respectful and took the time to listen to what I was looking for. He didn’t try to pressure me into buying something I didn’t want. I never felt rushed and was encouraged to take my time to make the right decision. Les took the time to show me all the amazing features of my new vehicle and made sure I was comfortable with it before driving it home. I know that If I have any questions or concerns, he will be more than happy to help. I highly recommend Sherwood Park Toyota if you’re looking to purchase a vehicle. Ask for Les, you won’t be disappointed, he will find you the right vehicle at the right price! More

Liars and thieves Last fall my husband convinced me he needed a truck, so seeing Sherwood Park Toyota had a few tundras for what seemed like a good deal we went there. Last fall my husband convinced me he needed a truck, so seeing Sherwood Park Toyota had a few tundras for what seemed like a good deal we went there. The truck we bought HAS NEVER RUN RIGHT!!!!!! We have a 2011 tundra and they assured us the new one would get better mileage and it had a larger fuel tank. Neither is true. In fact the new tundra gets much much worse mileage than my 2011 and my parents 2007. We bought at the beginning of winter. And by the time spring came around I had this vehicle parked because I hate it. So to my delight and surprise when I had to drive it one day the a/c does not work. Now they inform me they can fix it for the discounted price of $1000!!!!! The computer system is xxxxed the rear doors creK and moan when opened and closed, when fueling it up nearly every time gas shoots up out of the tank. Sherwood Park Toyota are Scam artists selling garbage as if it was in good condition! Brings the old fashioned used car salesmen to mind. They lied about the truck so I would buy it, and now I’m stuck with this xxxxty truck. DO NOT BUY ANYTHING HERE!!!!!!! There are plenty of other Toyota dealers to choose from. More

Friendly and honest It was a nice experience of buying a vehicle at this dealership. I was doubting the honesty of the salesman, Kirk Perrin, but it turned out that both It was a nice experience of buying a vehicle at this dealership. I was doubting the honesty of the salesman, Kirk Perrin, but it turned out that both him and the sales manager, Sastri Udit, are friendly and honest. These two guys' names are not shown on their list. More

No new car customer service for loyalty customer My husband and I each purchased new vehicles in 2014 from this dealership. I went in today to see if they would provide me with an appraisal on my 20 My husband and I each purchased new vehicles in 2014 from this dealership. I went in today to see if they would provide me with an appraisal on my 2014 Prius C and crunch the numbers so I could see what the payments would be in upgrading to a new Prius V. I was told that I would have to purchase the Prius V in order for Sherwood Toyota to appraise my vehicle. I couldn't believe their attitude. I was very disappointed in the service I received. I went to another Toyota dealership and they were more than happy to appraise my vehicle and provide me with the information I was looking for. I will not be going back to a dealership that doesn't appreciate loyalty and can't be bothered to provide basic customer service. More

Jeff Farrell Sales Master Jeff was amazing yesterday! Came in, he spent over 3 hours with me. Didn’t push me into anything, showed me a lot of different options and opened my e Jeff was amazing yesterday! Came in, he spent over 3 hours with me. Didn’t push me into anything, showed me a lot of different options and opened my eyes to the line of Toyota SUVs when I have always been a dodge driver. Thank you Jeff for your amazing customer service! I have followed him from 2 other dealerships because of his customer excellence! I will continue to recommend him to my friends and family! More

They tried to play gimmick with me I purchased used 2017 Toyota highlander from them & I paid for extended warranty and two years of maintenance but when i went over there for vehicle s I purchased used 2017 Toyota highlander from them & I paid for extended warranty and two years of maintenance but when i went over there for vehicle service they told me to pay me for it as it wasn't on the racket so I tried to talk to them but they told me we have returned te money meant for warranty and maintenance to the bank even without asking me once apparently they were backtracking on their committed even though it was two sides contract , these people think they can fool their customers & play smart be care full about these people!! This guy Kevin Kenney was trying to shout me down. More

Blake is the maaann..!! Blake help me find the truck that we want. Very helpful and easy to talk to. Gave us a good deal. Look for Blake Hopp if you need or want a good deal. Blake help me find the truck that we want. Very helpful and easy to talk to. Gave us a good deal. Look for Blake Hopp if you need or want a good deal. More

Tacomaguy Saki is very nice and fry to deal with . I got a very good deal with Charles. It’s a deal made thru phone from Winnipeg. Saki is very nice and fry to deal with . I got a very good deal with Charles. It’s a deal made thru phone from Winnipeg. More