Scarborough Toyota

Excellent Service by Service Manager Gord De Castro Just a quick note to thank Mr. Castro for his excellent resolution to an issue we had recently with our 2013 Toyota Highlander. After a few conversa Just a quick note to thank Mr. Castro for his excellent resolution to an issue we had recently with our 2013 Toyota Highlander. After a few conversations over the telephone and followup at the service centre, he was able to get the issue fixed with excellent results as well as addressing a couple other items. A sincere thank you for your patience & professionalism in dealing with our situation. Congrats on a job well done! Jacinta Tellis More

Excellent Customer Service! I have received nothing but absolutely, excellent customer Service at Scarborough Toyota. Jeanneth Lagman always ensure that her customers receive top I have received nothing but absolutely, excellent customer Service at Scarborough Toyota. Jeanneth Lagman always ensure that her customers receive top notch service. We are so glad to have met her and have the opportunity to interact with her upon our visits to this dealership. The first interaction upon arriving at a place of service is always very important. She always ensures that we are taken care of from the time we enter to the time we leave. I have had nothing but great experiences at this dealership, thanks to Jeanneth. More

Excellent customer service by Tamim saber I want to give full star to the dealership and specially all credited goes to Tamim. He is really a very polite, nice and comfortable guy to deal with I want to give full star to the dealership and specially all credited goes to Tamim. He is really a very polite, nice and comfortable guy to deal with. A very good knowledge of all stuff what he has in dealership .I was in market since last October 2016 for buying my new vehicle, and this guy help me in all the way to make my decision. He showed and inform me all wonderful deals and cars in past few months. I was lil confused about payment and vehicle but he did and setup a wonderful plan for my brand new Rav4 2017 thought his wonderfull customer service and knowledge. He make all documents and procedures so easy for me and also I want to mention here that got a combination of plate number which is my lucky numbers, speacial thanks to Tamim for that. In total now I have a wonderful Rav 4 2017 only because of this guy. A customer service beyond the limits. More

Rattling noise Corolla On one very stormy winter day, whilst driving down the road and listening to my favourite car mix cd, I noticed that there was a rattling noise being On one very stormy winter day, whilst driving down the road and listening to my favourite car mix cd, I noticed that there was a rattling noise being emitted by my vehicle. I proceeded to call the dealer, however, it was before Scarborough Toyota had opened. Luckily, thanks to Rizal's intimate approach to treating his clients, I had his cellular number. Terrible as I had felt as the sounds of a clearly bewoken Rizal answered the call, I proceeded to explain my predicament. Although he was not scheduled to work that day, he organized for me to come in with him. He picked me up from where I was with a coffee, a smile and a warm hug. I can still remember how safe I felt when he took me into his chiseled arms. He was so apologetic about the issues that I experienced which were not any of his doing, that he sent me lovely flowers and chocolates to my place of work. Thank you Rizal for being wonderful. Sincerely, Tyreke More

Above and Beyond! I have recently purchased my second vehicle with Abbas as my salesman. Each time he has gone above and beyond the required service for a customer. He I have recently purchased my second vehicle with Abbas as my salesman. Each time he has gone above and beyond the required service for a customer. He is friendly, attentive, patient, honest and helpful in so many ways. He takes the time to get to know you and your needs for a vehicle, and advises on the best purchase for you. He does not try to oversell, and provides multiple options for you to consider. I recommend him to anyone considering buying a vehicle at this dealership. He never forgets his customers. More

Once again, great customer service at Scarborough Toyota! Bill was very understanding and patient with my grandson between Bill and Mike they finally managed to give him exactly what he wanted, thanks for eve Bill was very understanding and patient with my grandson between Bill and Mike they finally managed to give him exactly what he wanted, thanks for everything!! More

outstanding customer service On Jan. 21, 2017 I serviced my Toyota 2012 at your dealership and pleased with the outstanding customer service demonstrated by Gord and Shafik. Ju On Jan. 21, 2017 I serviced my Toyota 2012 at your dealership and pleased with the outstanding customer service demonstrated by Gord and Shafik. Julian More

Great experience for a unfortunate event It was a brand new Toyota Corolla with less than 1400 Km on it.A few days before Christmas and my son had an accident. He was not hurt but the car ne It was a brand new Toyota Corolla with less than 1400 Km on it.A few days before Christmas and my son had an accident. He was not hurt but the car needed some serious attention. We decided to take it to a dealership we dealt with in the past. (bought a new Toyota in 2011). and met with Chris. He was professional and attentive with us and answered all our rather repetitive and i am sure needless questions. He was straightforward with us and we were sure we had picked the right place to get our brand new car fixed. More

Service Hi, I went to Gord ! for a remote starter to be fitted in my 2014 - LE - Toyota Sienna, which he along with his team tried to fit, but because of t Hi, I went to Gord ! for a remote starter to be fitted in my 2014 - LE - Toyota Sienna, which he along with his team tried to fit, but because of technical difficulty could not fit, Yet he gave me splendid service & i would recommend him to have your Toyota to be serviced. Best to you & your Team More

Very good service and very helpful" Jahangir Alam The dealership was very helpful and they gave me a very good deal on 2012 Dodge. They were very helpful and provided a lot of honest information. The dealership was very helpful and they gave me a very good deal on 2012 Dodge. They were very helpful and provided a lot of honest information. More